The Managing with Mind and Heart Podcast

"Before I make my choice about what I'm going to do -- because I'm seeing the 'thing' not being done right, or well, or at all -- ask myself these two questions: Where is the employee in terms of skill? Where is the employee in terms of will? Get that sorted first, and whichever quadrant we land in gives me a lot of clues as to what I need to do next." In this episode, Mike Nash is joined by Nash...

"By following the Rule of Three, we start to see further possibilities. We get outside of our current paradigms because it forces us to put more cognitive effort into finding other solutions." In this minisode, Ethan Nash explains the theory and evidence behind the Rule of Three for decision-making. Instead of binary this-or-that/yes-or-no options, the Rule of Three implores decision-makers to giv...

"Anytime I interact with any member of my team, I'm creating a brand impression. I may create a different brand impression with my CFO than I do with some account manager I'm working with. My leadership brand is going to be based on everybody's perception of me." In this episode, Ethan Nash engages with Skot Waldron, a communication strategist, podcaster , and author of Unlocked: A 52-Week Guide F...

"This person that we spend 24 hours a day with 7 days a week is yourself. And to live with someone that closely that you don't really like, is hell. Self-compassion is seeing your own goodness and having a 'correct' view of yourself. It includes the ability to give yourself grace, comfort yourself in a time of need, and treat yourself the way you would treat a friend." Nash Consulting's own Hana B...

"Feeling cared about is feeling safe, which is a primary human need. I can't do my best work – and I probably don't want to do my best work – if I'm in a protected mode. Probably one of the most important abilities o f a manager is the ability to communicate through words and actions that they actually care about their employees." In this one-on-one conversation between Mike Nash and our  colleagu...

In this solo Minisode, Ethan riffs on the concept of authenticity as a manager. What is authenticity, and what is it not? What does it mean to bring your authentic self to work and show up as an authentic leader? Take a listen and pass it along to a manager you know. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And...

"Managers have more of an influence on peoples' quality of lives than their therapists or spouses. Managers define reality for their employees. Whether you like your job or not, whether you're productive or not, whether you're happy or not -- inside and outside of work -- it often comes down to the manager. It's something to be conscious of." Eric Girard is the CEO of  Girard Training Solutions ,...

"What can I learn from this person I'm in conflict with? What might they know that I don't know? What can I learn about myself through this disagreement?" In this fourth and final installment of our Healthy Conflict Series, Mike and Ethan get into the adaptive skills that come in handy when dealing with conflict in the workplace. Learn about the internal work of healthy disagreement that can make...

"Certainty is the enemy of change." This episode is all about identifying our unique growth opportunities when it comes to navigating conflict. Ethan and Mike further explore the conflict styles and suggest specific adjustments each style can make to improve their ability to collaborate towards positive results with others.   Show Notes:   -           Conflict Part 1 (Episode #73) -           Conf...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "We as humans don't do a great job of anticipating reward for super long-term goals. We tend to be motivated by the here and now." Join Ethan for a rather nerdy deep-dive into the topic of motivation. He shares what he's learned about...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "When employees feel cared about by their managers, 60% plan to stay at their company for at least three years. 90% are likely to recommend this organization as a great place to work. 94% say they feel personally engaged in their work,...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "When we can receive feedback non-defensively, that's how we keep that channel of communication open, that's what allows you to hear the truth, and that's how you build strong teams." Join Ethan for a brief episode on how to receive fe...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. In the second part of our series on healthy conflict, Ethan and Mike examine the different conflict styles. They discuss how each style manifests during a disagreement and the actions of someone who is committed to finding mutually ben...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "Conflict" is usually seen as a negative experience. And it often is – we tend not to like being in conflict. Yet, disagreement is key to building high-performing teams. So, how can we learn to embrace disagreement, and navigate it in...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "Being willing to let people make mistakes is a bit of a sacrifice because when you choose not to over define the behaviors, people will learn from trial and error." Autonomy is one of the biggest drivers of motivation. But finding way...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "Listening is one of those skills that if we get excellent at it, it has an outsized effect on our relationships." Come join Ethan for a brief episode on the importance of listening with care and respect, and why it truly matters.

This is one of our most popular episodes. Originally aired August 2022. If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support. This episode (and the following episode) is all about psychological safety. Psychological safety is not a "safe space," nor does it mean everyone gets a round of applause for everything they do...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "It doesn't really matter whether favoritism is real or perceived. The impact is the same. " In part 2, Ethan and Mike explore how managers can prevent favoritism in the workplace by being aware of the "friend factor," communicating ch...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "Humans are really, really sensitive to fairness. As soon as you sense that you're being treated unfairly - whether it's true or not - it's going to trigger fight, flight, or freeze ." The big "F" word. Whether real or perceived, the s...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. From having fun, building trust, and enhancing psychological safety, icebreakers can be a powerful force in team meetings. Yet, they are often avoided like the plague or poopooed because most of us have had rather awkward experiences w...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Mike and Ethan riff on their experience practicing meditation and other mindfulness exercises and discuss why the practice is so beneficial for those tasked with leading others. Show notes: -         Episode #33 on learning to manage y...

#65 – Dealing with Difficult Employee Responses Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. News Flash! If you're a manager, you sometimes must deliver corrective feedback to employees. It's not the fun part of the job, but it's necessary. And what do you do when those employees...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. "Meetings really do reflect the culture of the organization. They're a microcosm." The title of this episode tells it all. You should do it and here's why and how. Whether you have remote or in-person meetings, Ethan and Mike discuss t...

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. In this episode, Mike and Ethan discuss the six decision making styles and get practical with them. How do we use these? When should we use them? How do we communicate the style we're using in a way that our teams understands? In gener...

We really enjoyed creating this episode series on building a cohesive leadership team, and we received great feedback on it. This is part 1 of a 5-part series. See episodes #47, #48, #50, #52, and #54 for the full series. If a group of people makes key organizational or departmental decisions together, that group of people needs to be healthy before they can expect the rest of the department or or...