Rich Harshaw
The Level 10 Contractor Daily Podcast
Marketing and business-building insights, information, and inspiration to help remodeling and home services contractors make the jump to $10MM+.
Author
Rich Harshaw
Category
Podcast website
Latest episode
Jul 11, 2026
Where to listen?
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Episodes
2175: Dealing With Crummy Internet Lead Services 22.08.2025 9:14
Have you ever bought leads from Home Advisor or Modernize or similar companies? How'd it go? If you're like most companies--not all that well. But there is a small group of contractors out there who have cracked the code and are making money hand over fist from what Rich calls "aggregated" leads… and in this episode, he covers both the pros and cons of pursuing them… and if you do, how to capitali...
2174: TBT - Canvassing Strategies That Work 21.08.2025 16:18
It's another Throwback Thursday, where we dig into the vault and find gold from days gone by. Here, we dig deep into the archives for a webinar Rich did on Canvassing in 2013. The information is still good… he covers why traditional canvassing approaches can be problematic, and three different ways to approach it that might be better and more effective. If you have any interest in knocking doors,...
2173: Raising Your Prices 20.08.2025 23:43
Rich frequently talks on the podcast about the importance of building your brand; today Rich is going to talk about raising your prices so you can AFFORD to build your brand. He's going to share the story of the Ignition Code--which is all about having the swagger that comes with KNOWING you're the best. When you get there, it's time to raise those prices and get paid what you're really worth. You...
2172: Quick Tips: Contests 19.08.2025 11:35
Have you ever thought about running a contest in your business as a lead generator? You know, like a sweepstakes… or a giveaway? As you're about to hear, contests can be very effective--if you have the right tools and the right plan in place. On the podcast, Rich is going to give you some quick tips on how to run a contest.
2171: 5 Ways to Reach Out To Previous Customers 18.08.2025 14:40
Everybody knows that reaching out to your existing customer base is a great way to generate incremental sales… but for many contractors, it's one of those "should do" things that they never really get around to. Consider today's podcast a little nudge in that direction… a little inspiration to get you moving.
2170: George Carlin on God 17.08.2025 36:25
It's another Sunday podcast, and as you know, this is where Rich turns to subjects more in the realm of spirituality and self improvement.
2169: Topic Showcase: Referrals 16.08.2025 27:06
Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. Here, we talk about referrals. We love referrals--love them!---which is why we practically beg every customer for a list of friends and family, understanding that if we could leverage this social proof, we could transform one job into a never-ending s...
2168: Should I Use Landing Pages 15.08.2025 14:56
This podcast is an answer to an email that Rich received recently from a podcast listener about landing pages. It seems that RIch had mentioned on a webinar that he prefers to send web traffic to landing pages that are on your main website… as opposed to some conventional wisdom that says you should have stand-along landing pages. What's the best way to handle this? Rich has all the answers on thi...
2167: TBT: 25 Identities 14.08.2025 44:19
It's another Throwback Thursday, where we dig into the vault and find gold from days gone by. Here, Rich walks you through the website home page identities of 25 different remodeling companies in rapid-fire format. If you've ever listened to Rich talk about the concept of Identity and wanted to see examples, well, here's your big chance.
2166: Two Recent Poo Poo Platters With Steaming Fresh Turds 13.08.2025 22:08
It's one of Rich's least favorite but most passionate topics today--the poo poo platter! This is a crappy radio or TV proposal that a TV or radio station will send over to a local contractor, hoping that they will sign it without really understanding what it is they are buying. Rich has had a couple of these sent his way recently for evaluation, which told him that it's time to do another podcast...
2165: Webinar Replay: Measuring KPI's for Growth and Profit 12.08.2025 1:05:18
Unlock the secrets to explosive business growth with Gary Cohen of CCN. "Managing KPIs" distills complex metrics into simple, actionable steps. Learn how to track what matters—boost revenue, optimize profits, and scale your operations—all in just a few minutes. A must-watch for entrepreneurs serious about measurable success.
2164: 5 Ways to Cash In On Information Offers 11.08.2025 23:00
Another Monday means it's time for another installment of our "5 Ways To Monday" series… Rich is going to talk about information offers. That's when you put an offer in your advertising for people to request a free report of some kind… you know, instead of just calling in to set an appointment. Information offers cause leads to go up… but a lot of those leads are not ready to meet with you. So… is...
2163: Can God Really Hear 7 Billion Prayers 10.08.2025 9:05
It's another Sunday podcast, and as you know, this is where Rich turns to subjects more in the realm of spirituality and self improvement.
2162: Topic Showcase: Proximity Marketing 09.08.2025 25:02
Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. Here, we talk about squeezing every lead you can from a jobsite, specifically from the neighbors. We're talking proximity marketing strategies to incept your brand and brand promise---your identity as we call it--into the mind of every curious or jeal...
2161: The Future of AI Call Center Management Is Here Right Now 08.08.2025 44:27
AI call center technology just got 30-50x smarter. Balto CEO Mark Bernstein reveals how their real-time AI coaching transforms call center reps into closers while they're talking to customers. Unlike voice bots that make people hang up, this human-in-the-loop system provides instant answers, automated note-taking, and edge case solutions. Starting at $20K for 15 seats - the future of call centers...
2160: TBT - The Power of Habit 07.08.2025 50:37
It's another Throwback Thursday, where we dig into the vault and find gold from days gone by. Here, we're dipping into the archives clear back to 2012 when Rich did a webinar where he breaks down a book called "The Power of Habit" by Charles Duhigg. It's a good book, and therefore, a good webinar/podcast… as Rich distills the most important parts for your listening convenience. First, he reviews p...
2159: Marketing Matters - 55 - Telling Your Story & Building A Stellar Reputation (Abby Bender) 06.08.2025 40:12
Abby Bender reveals how she built Abby Home from startup to $15M using strategic TV marketing, storytelling, and her signature "I know a girl" tagline. Learn her exact playbook: 15-second TV spots, triple-pane window sales strategies, brand ambassador programs, and OTT advertising tactics that captured 27% market share in Milwaukee's competitive construction industry.
2158: The Lost Art of the Information Offer 05.08.2025 12:14
Okay, so you might be looking at the title of this podcast and be thinking, "what the heck is an information offer?" What we're talking about is in your advertising… instead of ONLY asking people to call in and set appointments… or only calling in to take advantage of some promotion or sale that you're running. ALSO giving people an option to request INFORMATION from you. That could be in the form...
2157: 5 Ways to Come Up With Ideas For Engaging Blog Posts 04.08.2025 21:13
Another Monday means it's time for another installment of our "5 Ways To Monday" series… You know you need to write engaging blog posts… I mean, Rich has only talked about engaging content as the cornerstone of your website and SEO about a million times… but the question is: How do I come up with IDEAS for engaging content? Rich is here to shed some light on that topic… he has 5 ways, to be specif...
2156: How To Slow Down Time As We Get Older 03.08.2025 32:59
It·s another Sunday podcast, and as you know, this is where Rich turns to subjects more in the realm of spirituality and self improvement.
2155: Topic Showcase: Follow-Up 02.08.2025 25:27
This Topic Showcase episode compiles highlights from 2000+ Level 10 Contractor podcasts, focusing on post-rejection sales strategies. Rich explores how to follow up after homeowners say no, turning rejections into future sales through persistence and education. Today, learn non-intrusive follow-up methods, hear from a CEO on effective programs, and discover the real reasons behind in-home sales fa...
2154: Friday Rant: Don't Let Perfect Be The Enemy of Good 01.08.2025 18:24
Fair warning, today's podcast has some elements of being political in it… but the message itself isn't political at all. It's about kindness, empathy, and compassion… and how to give yourself and others permission to be less than perfect. This will be helpful in both your personal life and your business life.
2153: TBT - Online Reviews 31.07.2025 26:00
Everyone knows online reviews are crucial, yet many contractors either lack them entirely or treat them as afterthoughts. Rich explores why reviews are game-changers across platforms like Amazon, App Store, and travel sites, then applies these insights to contracting businesses. Drawing from a relevant webinar, he demonstrates how strategic review management can transform your business success.
2152: PowerChat Podcast - Why Operation Lead Surge? 30.07.2025 35:01
This podcast covers Operation Lead Surge, a major remodeling industry marketing event featuring 88 marketing ideas. The preview webinar focuses on magnetic identity building strategies, seven lead generation methods producing 200-500+ monthly leads, and conversion engines that stop profit leaks. The two-day Philadelphia event in September offers tactical, no-fluff systems for contractors spending...
2151: How To Make a Fortune By Making No Profits 29.07.2025 13:28
The discussion explores how companies can sacrifice short-term profits to accelerate growth and generate larger future profits. Amazon serves as the prime example of this strategy, successfully forgoing immediate profitability to reinvest in rapid expansion. This approach allows businesses to scale faster and ultimately achieve greater long-term financial success than traditional profit-focused mo...
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