The Integrated Care Podcast

In the 100th episode of the Integrated Care Podcast from the Collaborative Family Healthcare Association, host Grace Pratt and co-hosts Bridget Beachy, Monica Williams, Neftali Serrano, Jen Thomas, and Ashley Garrison celebrate the milestone, share the podcast’s origins, and highlight CFHA’s upcoming integrated care conference in St. Louis in early October. They revisit the long-running topic of i...

ennifer Thomas hosts a special CFHA Integrated Care Podcast episode featuring board-certified psychiatrist and addiction medicine specialist Dr. Virmarie “Dr. V” Diaz-Hernandez, national medical director at Concert Health, discussing psychiatric consultation in primary care within the Collaborative Care Model. Dr. V shares her training in Puerto Rico and the U.S., how stigma and fragmented systems...

On the Integrated Care Podcast, host Grace Pratt and co-hosts Jen Thomas, Deepu George, Monica Williams, Neftali Serrano, and Ashley Garrison welcome child and adolescent psychiatrist (and former pediatrician) Dr. Mary Dobbins to discuss an HHS announcement, highlighted at a May 4 summit with the Maha Institute, about reducing over-prescribing of psychiatric medications and supporting alternatives...

On the Integrated Care Podcast sponsored by the Collaborative Family Healthcare Association, host Neft Serrano and co-hosts Bridget (Washington FQHC), Jen (Northern Illinois family medicine/addiction medicine), and Ashley (North Carolina pediatric dietitian) discuss how rapid change—federal policy shifts, immigration enforcement fears, Medicaid cuts, global conflict, and AI—affects healthcare work...

Hosts of the Integrated Care Podcast (CFHA)—Grace Pratt with co-hosts Bridgette Beachy, Ashley Garrison, Jen Thomas, and Monica Williams—discuss how “policy is practice and practice is policy,” emphasizing resisting all-or-nothing thinking and recognizing that change is a long game. They share personal entry points into policy engagement, including Medicaid expansion advocacy, and preview CFHA lea...

Hosts Grace Pratt, Monica Harrison, Bridget, Neftali Serrano, and late-arriving co-host Jen Thomas introduce themselves on the Integrated Care Podcast and share CFHA updates, including the virtual spring conference (May 6–7) and a call for proposals for the October fall conference in St. Louis, plus cohort-based trainings on cfha.net. The group workshops a planned fall mini-summit prompted by Naft...

Dr. Patti Robinson, at the 2025 CFHA: The Integrated Care Association annual conference, introduces the E-GATHER Reflection and Learning Tool, an evolution of the “gather” tool developed from training health improvement practitioners (BHCs) in New Zealand. The tool is designed to reduce overwhelm in the first three months of a new BHC role, bring an equity lens “up front,” and support supervision...

In this episode of the Integrated Care podcast from the Collaborative Family Healthcare Association, hosted by Grace Pratt, the team explores the complexities and rewards of implementing integrated care, especially in pediatric settings. Michelle Shrek from Children's Wisconsin shares her journey of integrating behavioral health into a pediatric practice, including the structural, operational, and...

In this episode, Neftali Serrano, CEO of the Collaborative Family Healthcare Association, and Bridget Beachy, Director of Behavioral Health at Primary Care Behavioral Health in Washington, come together to discuss the evolving landscape of integrated care. They reflect on the complexities faced by healthcare providers in 2025, such as training challenges, political and economic stressors, and the...

Welcome back to the Conference Series! This podcast, a presentation at the Collaborative Family Healthcare Association 2025 conference in Raleigh, North Carolina, explores the intersection of behavioral healthcare in primary care settings through two Integrated Care models: the collaborative care model (CoCM) and the primary care behavioral health model (PCBH). CoCM utilizes a structured interdisc...

In this episode of the Integrated Care Podcast from the Collaborative Family Healthcare Association, production editor Grace Pratt and her team of experts discuss the integral role of integrated behavioral health in primary care. Despite challenges and misconceptions from healthcare administrators, the team emphasizes that behavioral health is a core function of primary care. Key themes include th...

Welcome to the Conference Series! This podcast offers listeners an exclusive look into the Collaborative Family Healthcare Association’s annual conference, spotlighting the integration of comprehensive addiction medicine within rural primary care settings. This presentation provides a description of the creation, implementation and treatment model of the Comprehensive Addiction Medicine program wi...

Join Grace Pratt and the co-hosts of the Integrated Care Podcast as they reflect on the vibrant experiences from the Collaborative Family Healthcare Association's recent Integrated Care Conference. In this episode, they discuss the joy of integrated care, share personal anecdotes, and highlight key presentations on various topics such as clinician stance, sleep research, health equity, and engagin...

Join Grace Pratt and the team on this insightful episode of the Collaborative Family Healthcare Association Integrated Care Podcast, where they delve into the nuances of reflective practice within the fast-paced world of healthcare. Featuring special guest Dr. Jeff Ring, the episode explores how intentional reflection can foster connection, improve practice, and support wellness among healthcare p...

Ep. #87 - Managing Challenging Patients in Primary Care by Collaborative Family Healthcare Association

In this episode of the Integrated Care podcast by the Collaborative Family Healthcare Association, the hosts discuss the importance of risk-taking in career development. They explore personal anecdotes and strategies for overcoming structural barriers to amplify diverse voices within healthcare. Key topics include the importance of mentorship, sponsorship, and the role of community in fostering ca...

In this episode of the Integrated Care Podcast from the Collaborative Family Healthcare Association, host Grace Pratt delves into the complex issue of burnout in the healthcare system. Joined by co-hosts Neftali Serrano and Jen Thomas, the conversation touches on the systemic and personal factors contributing to burnout, the importance of advocacy, and the need for focusing on meaning and purpose....

In this episode of the Integrated Care Podcast, hosted by Grace Pratt, join the conversation with co-hosts Bridget Beachy and Jen Thomas as they delve into the importance of prioritizing wellness in integrated care. The discussion covers key strategies for promoting healthy habits and behaviors, the value of understanding patients' day-to-day lives, and the significance of motivational interviewin...

In this episode of the Integrated Care Podcast from the Collaborative Family Healthcare Association, host Grace Pratt leads a discussion with co-hosts Jen Thomas, Bridget Beachy, and Neftali Serrano about the impact of different models of integrated care, notably Primary Care Behavioral Health (PCBH) and the Collaborative Care Model (COCM). The conversation dives into the history, practical applic...

In this episode of the Collaborative Family Healthcare Association (CFHA) podcast, production editor Grace Pratt and co-hosts Neftali Serrano, Jen Thomas, and Bridgette D. discuss the challenges and opportunities for healthcare providers in 2025. They delve into how to navigate uncertainty, the importance of community, and finding pockets of joy amidst adversity. Key highlights include Neftali's l...

Join the team from the Collaborative Family Healthcare Association (CFHA) as they reflect on the past year, share their biggest learnings, and discuss their hopes for the future. In this reflective episode, co-hosts Grace, Monica, Bridget, Jen, and Neftali discuss creative problem-solving amidst obstacles, personal and professional growth, and important lessons learned. They also share exciting pl...

In this insightful episode of the Integrated Care Podcast by the Collaborative Family Healthcare Association, production editor Grace Pratt and co-host Neftali Serrano are joined by guests Monica Harrison, Ben Hilliard, and Dr. Denise Toshack to discuss the intersection of education and mental health. The conversation dives into personal experiences with the education system, the challenges faced...

Join Grace Pratt and fellow experts at the Collaborative Family Healthcare Association's Integrated Care Podcast, live from the San Antonio conference. This episode explores the importance of human connection in integrated care, reflections on cultural sensitivity, and the profound impact of this loving professional community. The team shares icebreakers, highlights key moments from the conference...

The podcast episode from the Collaborative Family Healthcare Association, hosted by Grace Pratt and co-hosts, discusses the role of fear in healthcare decision-making. It explores how fear impacts medical professionals' choices, especially in treating conditions like chronic pain or mental health issues. The conversation highlights understanding systemic and personal fears, advocating for communit...

The Coming of Age series is a special set of episodes chronicling CFHA's 30 years of history. Even if you are not a CFHA member, listen in on the stories to gain insights into the key developments in healthcare from two veterans of healthcare transformation. Join Deepu & Grace as we listen in on the stories of collaboration that have brought us to where we are today! Episode 3: Sandy Blount & Fran...