The Homecare Millionaire Podcast

Cindy and Buzz Christensen serve a rural market where distance is part of the job. In this episode , Paul and Joan sit down with the Visiting Angels owners from Maryland’s Eastern Shore to hear how they built trust and reached families across a wide service area. If you’ve ever thought a rural market was too spread out to grow, this conversation may change how you see it. Connect with Paul & J...

Dr. Ehimemem Iboaya didn't buy a home care agency because he saw a business opportunity. He bought one for a completely different reason. In this episode , Paul and Joan sit down with Dr. E, a practicing anesthesiologist in North Carolina, to hear what changed his mind about home care and why what he sees every day inside the hospital made him go all in. Connect with Paul & Joan Got quest...

Out of 3,500 home care agencies across North America, only two in Massachusetts made the top 100 list. Larry Michel and Karen Woodrow own both of them. In this episode , Paul and Joan sit down with this amazing couple to hear what they built, how they built it, and what they believe actually drives that kind of recognition. If you've ever wondered what separates the agencies families keep com...

Most home care agencies struggle with the same two things: keeping good caregivers and building a leadership team that holds together. In this episode , Paul and Joan sit down with Les DeFelice, CEO and Chairman of the DeFelice Group and a multi-state owner of Visiting Angels. In 2015, he decided that the only way to grow was to become an expert in human capital. What he built from that conviction...

No staff, no scheduling system, and everything written by hand in a paper book. That's what Kenny and Amie Bass inherited when they took over their Visiting Angels location in New Jersey. In this episode , Paul and Joan sit down with them to hear what it took to go from that starting point to a growing, thriving agency. If you've ever wondered whether the slow build is worth it, this one...

Before Dean Longo ever owned a home care agency, he was on the other side of it, managing home care companies as a director at a major health insurance firm and watching the same problems repeat themselves. In this episode , Paul and Joan sit down with Dean, a retired Air Force officer and Visiting Angels owner in Virginia, to hear how those frustrations, combined with two personal losses, put him...

Twenty years in home care is rare. Building something that lasts through a recession, a pandemic, and everything in between is even rarer. In this episode , Paul and Joan sit down with Anthony Acevedo and Mirian Montano of Visiting Angels Miami-Dade, who came from working in the bookstore industry to running a home care business that has stood for two decades. You'll hear their early grind, t...

Setting your rates without real market data is a gamble. And in home care, that gamble shows up in your margins, your caregiver pay, and your ability to grow. In this episode , Paul and Joan sit down with Raymond Mascola of Targeting Sales Group, a competitive pricing researcher who works exclusively with Visiting Angels franchises, to talk through what it actually takes to price with confidence i...

No local TV. No radio. Caregivers without email or cell phones, and clients who don't use the internet. In this episode , Paul and Joan sit down with Brian and Laura Bailie, who built their home care agency in rural Pennsylvania under conditions most owners never have to think about. And they made it work. Hear the real story behind building a thriving agency when word of mouth is your only o...

There's covered. And then there's protected. In home care, that gap can cost you more than you'd expect. In this episode , Paul and Joan sit down with Josh Haisfield and Michael Papa of Diversified Insurance Industries to talk through what a specialized home care insurance broker actually does and why it changes things for agency owners. If you've ever signed a renewal without...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Ariauna and Jacob Ellzey, a husband-and-wife team from Columbus, Ohio, who left stable careers to build a home care agency together. Four years in, two territories later, and a lot of hard lessons between them, they share what it really took to stop grinding and start leading. If you're building with your spouse...

What happens when someone with zero healthcare background stumbles into home care? In this episode , Paul and Joan sit down with Buteau Francois, a Visiting Angels owner in Chelsea, who spent eight months building with no clients. Buteau shares the one conviction that helped him steady his agency. If you've ever wondered whether you need the perfect background to build something meaningful in...

What makes one home care agency the one people remember, trust, and refer? In this episode , Paul and Joan sit down with Greg Bean, a home care executive with over 30 years of experience and someone they have turned to for guidance many times. If you’ve ever wondered why some agencies keep getting the call while others stay overlooked, this episode is worth your time. Connect with Paul & Joan...

In this episode , Paul and Joan sit down with Lori Dahan and Jeff Korentur, longtime home care owners in Florida whose business was built on one clear belief: caregivers are not an afterthought. They are the heart of the agency. What followed was years of growth, hard lessons, and a caregiver-first culture that helped shape a lasting business. If you have ever wondered what it really looks like to...

Insurance is one of those parts of home care that most owners know they need, but few feel fully confident about. In this episode , Paul and Joan sit down with longtime insurance advisor Joe Althaus of JA Price Insurance Agency to talk through the basics every agency owner should understand. If you have ever wondered whether your agency is truly protected, this episode will give you a better place...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Dr. Jacob and Dr. Dyllis Minang of Optimal Health Care, Inc. You’ll hear the story that tested their “couple dynamic” fast, and the behind-the-scenes move that changed what their business could handle. If you’re building as a couple and trying to grow without confusion, this one will help. Connect with Paul & Joa...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Audrey Henry, a Visiting Angels owner in Mississippi who refused to accept being #58 in a 60-office network. Audrey shares how she built early traction before she felt ready, and why one unexpected 24/7 referral became a defining moment in her agency’s story. If you’re curious what ‘ignorance on fire’ looks like, Aud...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Florida home care owner John Spang and his right-hand leader, Kandi, to talk about what kept their agency steady for nearly two decades. John calls it “the Rolex principle,” and it has shaped how they operate and make decisions. If you’ve ever felt pressure to follow what “everyone else” is doing, this episode will g...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with their good friends and fellow home care owners, JP and Karen Glynn, to talk about the top-of-pyramid decision that helped them stay steady for ten years. If you lead with service and you want your business to last, this episode will give you language, perspective, and a few decisions worth borrowing. Connect with Pau...

In this episode of The Home Care Millionaire Podcast, Paul and Joan talk with Jerome Bouillon, a Visiting Angels owner whose story spans multiple countries, multiple careers, and one clear leadership conviction: you can’t promise a level of care you can’t truly deliver.  If you’ve ever felt the weight of trying to “make it work” no matter what, this episode will give you a grounded way to think th...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Felicia Clayborn, a home care owner with an accounting background who refuses to grow a business that bleeds.  If pricing pressure, overtime, or “just take the case” thinking has been creeping into your agency, this conversation will land. Watch the episode to hear the “profit filter” she uses when setting rates, pay...

In this episode of The Home Care Millionaire Podcast, Paul sits down with Greg Massberg, owner of a Visiting Angels franchise in California. Greg shares how a family health crisis became the spark that led him into home care, the early days of building a business from scratch, and the lessons that shaped his approach to leadership, service, and growth. If you’re considering starting a home care ag...

In this episode of The Home Care Millionaire Podcast, Paul and Joan talk with LeRoy and Kathy Nelson, home care owners in California who know what it means to lead when staffing stays tight and the rules keep shifting. Their story starts with a surprising nudge, a major career pivot, and an early hit that forced them to rebuild fast. If caregiver retention and recruiting feel like a constant uphil...

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Nicole Gray, a home care owner whose path into the industry started in an unexpected place. Years of building relationships with seniors through her work in a CPA office shaped her purpose, then one ordinary moment at home sparked a decision she did not see coming. Have you ever felt pulled toward something you could...

In this episode of The Home Care Millionaire Podcast, Paul talks with Robert Corbin, a Visiting Angels owner in West Virginia whose agency grew steadily for years, then hit a frustrating plateau around year twelve. Instead of accepting “this is as good as it gets,” Rob went back to the basics of how they ran the business and, over time, saw the agency double its revenue. If you’ve been in home car...