The Home Service Shift Podcast

High-margin growth in plumbing and HVAC doesn’t come from upselling alone. In this episode, we break down why cross-selling, downselling, rehash, and membership-driven strategies are the future of the home service industry. 👉 Like, subscribe, and hit the notification bell to stay on the front lines of the home service shift. #ItsAboutTime #SeraSystems #HSS #BeInTheKnow

HVAC business growth doesn’t always mean profit. For plumbing companies and field service owners, real success comes from right-sizing your business — focusing on cash flow, margins, and efficiency. In this episode, we cover: - Why growth without efficiency kills cash flow - The key metrics every owner must know (revenue per person, field-to-office ratio) - How to simplify operations and eliminate...

Is your home service business ready for the AI revolution? Home service pros and entrepreneurs must break free from black-and-white thinking to survive in today’s economy. Billy Stevens explains how he's operated his HVAC and Plumbing business in the "grey world" for many years.  We're diving deep into: Why “that’s how we’ve always done it” is the most dangerous phrase in business How AI is fundam...

Everyone in the home service industry is told to follow the 70/30 rule — 70% installs, 30% service. But what if that rule is broken… and it's holding your business back? At billyGO, we’ve flipped the model — and the results speak for themselves. 150+ referrals in one month (100% free) Over 70% of repeat customers on memberships Marketing costs slashed while revenue grows Service-first systems with...

Flat rate pricing has long since been a thing of the past! Margin pricing benefits, HVAC pricing strategies, plumbing profit tips, electrical contractor pricing, labor cost calculation, boost contractor profits today. Are you still relying on flat rate pricing and wondering why your profits aren’t where they should be? In this episode, Billy and Landon break down why traditional flat rate pricing...

"It's these tariffs" they say. Well, did you know that you don't have to take it as a plumber or HVAC business. You have options...TAKE THEM! 📩 Subscribe for more game-changing insights!  https://www.youtube.com/@nobswithbillyandlandon #billygo #serasystems #itsabouttime

In this episode, we'll expose the real reasons contractors in HVAC, plumbing, and electrical industries can’t scale—and it almost always comes down to leadership failure, micromanagement, or clinging to outdated best practices. We break down: ✅ Why your team isn’t moving forward ✅ The danger of “the business leading you” ✅ How micromanagement kills profit and trust ✅ The myth of best practices...

If you are in the plumbing business, HVAC business, electrical business, or any home service industry for that matter, #itsabouttime to perk up your ears and listen heed the call. It's time to make take things to another level, make the necessary adjustments for the future, and pull TOGETHER as an industry. This IS A GREAT EPISODE FULL of takeaway nuggets! 📩 Subscribe for more game-changing insig...

HVAC Plumbing Profits: Stop Selling Boxes! Discover how to break free from the "box sales" mentality and unlock significantly higher margins by focusing on repairs and optimizing airflow. This video dives deep into a game-changing business model that prioritizes customer satisfaction and long-term relationships over simply selling new units. Learn how to effectively cross-promote between your plum...

Is private equity the future of the home service industry, or are we seeing a wave of bankruptcies on the horizon? Join us for a candid discussion on the impact of private equity in HVAC, plumbing, and electrical businesses. We dive into whether PE is a positive force, creating opportunities for both large and independently-owned companies. Learn why understanding your business financials, systems...

How This Electrical Business is Winning With Smart Efficiency ⚡ SuperSun Electric is proving that running an electrical business efficiently isn’t just possible—it’s essential. From the very start, they made the right moves to drive profitability, and they’re sharing exactly how they did it with the right field service management software. In this episode, Billy Stevens sits down with the founder...

Competition is absolutely necessary and great for your plumbing and HVAC business! Our guest, Chad Love from Chad Love Services couldn't be a better guest to be the example of leadership in the contracting business.  The No B.S. Podcast with Billy and Landon...a podcast for the home service business hosted by folks who have a proven and successful track record in the HVAC, Plumbing, and Electrical...

Manage your delta to maximize the bottom line in your HVAC business, plumbing business, or any home service business. Keep more of your hard-earned money in your pocket.  It’s not about endless revenue growth—it’s about mastering the "delta," the difference between your gross profit and operating expenses.  Join Billy and Landon as they share no-nonsense strategies to maximize profitability in you...

The financial education every HVAC and plumbing business owner should have had from the start. Learn why chasing revenue isn’t the answer and how mastering your profit and loss (P&L) statement can transform your business. See our webinar mentioned here:  "From Struggling to Success: Ask Billy & Landon How to Transform Your Service Business" https://www.youtube.com/watch?v=T1PEOeI4XIY Feel...

Are you ready to take your HVAC, plumbing, electrical, or home service business to the next level? This episode dives deep into how AI is transforming the home services industry and giving everyday contractors the advantage they need to thrive in a competitive market. Whether you're a small business owner, a manager, or a technician, you'll learn how to simplify operations, boost efficiency, and m...

Ready to transform the home service industry? (Part one) 🚀 Join us in this groundbreaking episode with Travis Kelley, as we explore how Ai is reshaping HVAC, plumbing, and home services. Discover the strategies that can elevate your operations, from automation to data-driven decision-making, making businesses more efficient and balanced. Don’t miss out on the future of Ai in-home services—hit pla...

We sit down with Drew and Bobby Gay from Mr. Reliable, an HVAC powerhouse based in Houston, Texas. Forget the "secret sauce" and industry gimmicks—Drew and Bobby reveal the real, no-nonsense strategies behind their HVAC success. From launching in 2022 to thriving in one of the most competitive markets, they break down the processes, tools, and mindset that are driving their growth. Discover how th...

Sometimes you just need a bit of a motivational speech! Strategies Top HVAC and Plumbing Experts Use to Succeed! Stop letting private equity firms and manufacturers tell your home service business what to do. You are in control. Billy and Landon are going to teach you how to recession-proof your business in 2024/2025 and beyond. Explore More: - Visit https://sera.tech/ to discover outstanding fiel...

Unlock a Proven Marketing Strategy to Grow Your HVAC, Plumbing, or Electrical Business! Discover a powerful marketing campaign that will skyrocket profits and generate leads for your HVAC, plumbing, or electrical business—effortlessly! Why overcomplicate things? In this episode, Billy Stevens and Landon Brewer dive deep into a tried-and-true marketing strategy that helped Billy grow not one, but T...

Not ONE, but manager of TWO multi-million dollar HVAC and plumbing companies by the age of 42. Adam Mennenga is going to tell you how it was done. He's also going to spill the beans on what it was like to be mentored by Billy Stevens himself. Get out your notebooks and get ready to take down a ton of golden nuggets from this seasoned HVAC, plumbing, and electrical manager. Explore More: - Visit ht...

If you really want to know how to grow your HVAC, plumbing, or electrical business, or any home service business for that matter, it's not a big mystery. You just need the tools and a little encouragement in the right direction along the way. Don't make it harder than you have to make it! Just because the economy takes a turn doesn't mean your business shouldn't be profitable and growing strong! #...

What Will Be Your Success Story? In this episode of the No B.S. with Billy & Landon podcast, we dive deep into what to do when you feel like giving up. Running an HVAC, plumbing, electrical, or home service business can be incredibly challenging. The pressures and setbacks might make you want to throw in the towel—but don’t quit just yet. Your opportunities are endless! Tune in as we share pra...

What Will Be Your Success Story? In this episode of the No B.S. with Billy & Landon podcast, we dive deep into what to do when you feel like giving up. Running an HVAC, plumbing, electrical, or home service business can be incredibly challenging. The pressures and setbacks might make you want to throw in the towel—but don’t quit just yet. Your opportunities are endless! Tune in as we share pra...

That's right, 1.5 Million "recovered" from a local HVAC company in the Dallas/Fort Worth area. BUT it's NOT uncommon these days, and Billy and Landon are going to talk about avoiding the pitfalls of back wages coming back to haunt your business. As always, they will give you simple, doable compensation plan advice for your HVAC, Plumbing, or Electrical business. If you want your HVAC, plumbing, or...

Ready to build a successful HVAC, plumbing, or electrical business that sets you up for financial freedom? In this video, we break down the steps you need to take today to secure a prosperous future. By doing the numbers upfront and sticking to a solid plan, you'll find yourself in a stronger financial position than you ever imagined. We share insights on how to scale your business, manage your fi...