Dayna Johnson
The High Performing Dental Team
Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter. After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems an...
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Episodes
#15 - Update Treatment Plan Fees in Dentrix 25.02.2021 12:49
In this episode you will hear how easy it is in Dentrix to update your patient's treatment plan when they change to a different fee schedule or if you update your office fees. I talk about a recording I did with my Top 10 Dentrix Ah-Ha moments and you can get the recording with your opt-in here: https://membership.novonee.com/top-10-ah-ha-moments For more information about my exclusive membership...
#14 - Continuing Care - Lifeblood Of Your Dental Practice 05.01.2021 16:55
The continuing care system is the lifeblood of any dental practice and your practice management software is the heart in which keeps that blood flowing. Use your Dentrix software effectively to keep your schedule full, increase your patient retention and grow your referrals. For more FREE content: https://novonee.com/media/
#13 - Perfect Day Scheduling - create your ideal day 21.12.2020 16:27
In this episode I will help you create your ideal day in Dentrix so your team can have a pathway to scheduling a productive, less stressful day. You are in control of your schedule and Perfect Day Scheduling can give your team the tools they need. If you would want to deep dive into this topic you can sign up for our membership which includes video on this topic: https://membership.novonee.com/mem...
#12 - Dentrix Best Practices for your Monthly Routine 15.12.2020 16:50
In this episode we continue our conversation about your best practices for daily, weekly, monthly workflow in Dentrix. If you want to download my free resource guides enter your email address here: https://membership.novonee.com/pl/210192
#11 - Dentrix Best Practices Weekly 07.10.2020 20:35
Today learn the best practices for your weekly workflow and systems in Dentrix. We break it down by primary role in the practice and outline the reports and systems for you. To download our FREE resource guides for your Daily, Weekly, Monthly Workflow click here . . .https://membership.novonee.com/pl/210192
#10 - Dentrix Best Practices for your Daily Routine 07.10.2020 10:53
Today we will focus on your daily workflow in your Dentrix software. It is important to have a systematic routine for your Daily, Weekly, Monthly Workflow. If you would like to download our FREE resource guides after listening, please click here . . . https://membership.novonee.com/pl/210192
#9 - Payment Options in Dentrix 01.06.2020 19:19
Today I want to talk about three things you can put in place in your Dentrix software to help you manage different types of payment options. My goal is to help not only give you some ideas, but also help point you in the right direction with the setup process. Now with Dentrix Pay you can attach a credit card to your payment agreements to make it easier for patients to stay on time with their paym...
#8 - COVID Dentrix Downtime Projects 14.04.2020 15:13
Let’s look at some things you can do within in your Dentrix software during this downtime. I have had so many offices reaching out to me because they want to take advantage of the quiet time and schedule Dentrix software optimization, paperless protocols, and systems implementation. There are many things you can do on the administrative side while you have more downtime than usual.
#7 - Practice Advisor Report in Dentrix 11.03.2020 16:02
Numbers tell a story and tracking your practice key performance indicators is vital to running a thriving dental practice. The Dentrix Practice Advisor Report is the best report to monitor your numbers on a monthly basis. Learn more about your practice numbers with a deep dive into your KPI's: https://novonee.com/product/understanding-your-dentrix-kpis/ or join our membership: https://membership.n...
#6 - Month End Process in Dentrix 27.01.2020 12:53
The Month End Process has changed in Dentrix version G6.5+ and if you have not set it up your month end might not be running. The month end process completes seven extremely important tasks: 1 - locks up your ledger into history 2 - ages your account balances 3 - moves the ending accounts receivable balance into the beginning balance of the new month 4 - resets insurance benefits used back to zero...
#5 - Lab Case Tracking 21.05.2019 11:10
Good tracking systems will ensure that your patients don’t walk in for an appointment when your team is not prepared and will avoid those awkward moments when you have to let Joe know that he will have to reschedule to another day. Use the Dentrix Lab Case Manager as a way to communicate with your team and ensure missed lab cases never happens again. So many times I walk into an office and find a...
#4 - The Versatility of the Questionnaire Module 29.01.2019 9:29
In the Dentrix G3 update there was a new module launched called the Questionnaire Module. If you are ready to start using true electronic patient forms, then the Questionnaire module is your best option. It is amazing for your patient health history update. I love Dentrix Questionnaires and how they work with Patient Engage. Imaging sending your patients a check in link and have the patient prompt...
#3 - ROI on your referral sources 11.11.2018 7:35
It is important to know where your new patients are coming from so you can thank your referral sources and track the return on your marketing investments. In today's episode we will look at how to track your referrals and the reports to look at in Dentrix. Check out more free resources on our medial page: https://novonee.com/media/
#2 - Be Proactive with your Schedule 11.11.2018 14:28
In this episode we will tackle verbal skills and systems to keeping your schedule full. You must actively work reports and follow up with patients to sustain a productive schedule. Today we will talk about how to carve out time in your day and work with your co-workers to map out your time. If you want to deep dive into best practices for keeping your schedule full, learning what reports to work a...
#1 - Increase the Cash Flow 11.11.2018 16:34
In this episode we will talk about concrete ways to increase your collections, reduce your accounts receivable and above all increase the cash flow. If you would like to deep dive into managing your accounts receivable and create best practice systems in your Dentrix software, check out my online course: https://novonee.com/product/your-guide-to-managing-accounts-receivable/
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