Productive Edge

The Health/Tech Edge

The Health/Tech Edge podcast explores the latest developments and innovations in healthcare technology. Join host Zoe Jacobs as she interviews industry experts, healthcare providers, and patients to uncover how technology is transforming the healthcare industry. From the latest advances in AI and machine learning to the impact of digital health on patient care, The Health/Tech Edge covers a wide range of topics and offers insights into the future of healthcare. Stay up-to-date on the latest trends and developments in health tech.

Author

Productive Edge

Category

Technology

Podcast website

podcasters.spotify.com

Latest episode

Apr 29, 2026

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Episodes

How AtlantiCare Is Using AI to Fix What's Broken in Healthcare Operations 29.04.2026

Your doctors don't have 26.7 hours in a day. So AtlantiCare stopped pretending the old system could work. CIO Jordan Ruch joins HealthTech Edge to talk about what real transformation looks like inside a health system, from AI in the ED to rethinking the entire tech stack. No hype, just what's actually working.

Why Rural Healthcare Is Breaking and How AI Can Actually Fix It 22.04.2026

Rural healthcare is facing a breaking point. In this episode, Mike Moore talks with Mitchell Fong about what’s really happening on the ground and why common solutions like telehealth and AI don’t always work the way people expect. They unpack the realities of access, the risks of biased data, and the challenge of building sustainable care models. Mitchell also shares practical advice for healthcar...

How AI Is Supporting Dementia Caregivers and Families 15.04.2026

What does AI actually look like in a real caregiving situation? Mike Moore sits down with Jamil Afza, Co-Founder and CTO of Mitali, to talk about how AI can support people living with dementia and the families caring for them. They cover: the challenges caregivers face every day how AI can help prepare for doctor visits the role of continuous data vs occasional check-ins why trust and safety matte...

Fixing the “Swirl” in Healthcare: Precision Medicine Explained 08.04.2026

Healthcare has gotten better at discovering new treatments. But getting patients to those treatments is still broken. Mike Moore talks with Dr. Jennifer Carter, founder and CEO of Medzown, about the gap between innovation and access. They cover: Why patients still bounce between treatments without clear direction How fragmented the system is across providers and trials Why clinical trial access re...

HIMSS 2026 Recap: AI Gets Real in Healthcare 18.03.2026

HIMSS 2026 felt different. This year wasn’t about AI hype. It was about what actually works. In this episode, I break down the real signals coming out of HIMSS: AI moving from pilots to enterprise rollout The growing gap between leaders and everyone else Why ROI is now expected, not optional How governance is becoming part of the foundation And a shift toward when AI becomes standard, not just pos...

AI in Home Care: Why Reliability Matters More Than Innovation 11.03.2026

Home care is becoming the frontline of healthcare, but most systems weren’t built for 24/7 delivery. In this episode, Victor Hunt, CEO of Zingage, explains how AI can stabilize home care operations, reduce missed visits, and support caregivers without replacing them. A practical conversation about AI, reliability, and real-world care delivery.

The Diagnostic Odyssey: How AI Is Helping Families Find Answers Faster 04.03.2026

Undiagnosed genetic and developmental conditions are one of the most expensive and emotionally draining problems hiding inside employer-sponsored healthcare. In this episode of HealthTech Edge , Mike Moore talks with Joshua Resnikoff, CEO of Sunstone Health, about how self-insured employers are using AI to identify high-need pediatric cases earlier and get families to answers faster. Sunstone anal...

The Missing Piece in AI Transformation: Human Infrastructure 25.02.2026

Most AI initiatives don’t fail because of the technology. They fail because organizations skip the human work. In this episode of Health/Tech Edge , Mike Moore talks with Barbara Wittmann, founder of the Digital Wisdom Collective, about why AI exposes the weakest parts of organizations and what leaders can do differently. Barbara explains why we would never deploy software straight into production...

AI, Prior Auth, and the Cost of Getting It Wrong at Scale 18.02.2026

Artificial intelligence is moving fast into prior authorization and claims processing. For payers and providers, the promise is speed, efficiency, and lower administrative cost. But when these systems scale faster than governance and oversight, the consequences can be serious. In this episode of Health/Tech Edge , Mike Moore is joined byMichelle Mello, Professor of Law at Stanford Law School and P...

Fix the Inbox, Fix the Burnout: How Dermatologists Are Using AI to Win Back Hours 11.02.2026

Burnout in medicine isn’t coming from patient care. It’s coming from inboxes, documentation, and after-hours “pajama time.” In this episode of Health/Tech Edge, Mike Moore sits down with Dr. Faranak “Fara” Kamangar, a board-certified dermatologist and founder of DermGPT, to talk about how AI is being used right now to reduce administrative burden in clinical practice. They cover: Why dermatologist...

Using AI to Catch Patients Falling Through the Cracks 04.02.2026

Care management breaks down more often than most people realize. The result is missed follow-up, avoidable readmissions, and burned-out care teams. In this episode of HealthTech Edge , I talk with Dr. Darin Patmon , plastic and reconstructive surgery resident and founder of Elite Care Tech , about using AI to catch patients falling through the cracks during care transitions. We cover: Why transiti...

How Healthcare Leaders Should Evaluate Digital Health Companies 28.01.2026

Healthcare leaders are flooded with digital health vendors promising AI, efficiency, and better outcomes. Many never make it past a pilot. In this episode of Health/Tech Edge , I talk with Sally Ann Frank, Global Lead for Health and Life Sciences at Microsoft for Startups and author of The Startup Protocol and The Unicorn Protocol , about how healthcare executives should evaluate digital health co...

Revolutionizing Dining Safety with AI 21.01.2026

In this episode of HealthTech Edge, Mike Moore speaks with Dylan McDonnell, founder of Foodini, about how AI can enhance dining safety for individuals with food allergies and dietary needs. Dylan shares his personal journey with celiac disease and the challenges he faced in finding safe dining options. Foodini aims to bridge the gap in ingredient transparency by providing restaurants with accurate...

AI, Medicare Advantage, and the Future of the Medical Profession 14.01.2026

In this conversation, Mike Moore and Jack Stockert discuss the intersection of healthcare and technology, focusing on the role of AI in improving administrative efficiency and clinical care. Jack shares his journey from practicing medicine to innovating within the healthcare system, emphasizing the importance of understanding the unique challenges of healthcare while also learning from other indus...

Why Healthcare Keeps Cycling Between Building In-House and Bringing in Partners 07.01.2026

Healthcare organizations often move in cycles. They build new capabilities internally, bring in partners for scale or speed, then build again when the next wave of technology arrives. In this episode, Mike Moore is joined by Mark Nelson, a longtime healthcare operator and technology leader, to unpack why this cycle is so common and why it’s a rational response to risk, regulation, and accountabili...

Beyond the Phone Tree: The Era of Conversational AI in Healthcare 17.12.2025

Healthcare operations are facing a perfect storm: staff are overloaded, yet patients still rely heavily on the phone for access. In this episode of the Health/Tech Edge, host Mike Moore sits down with Aqeel Shahid, SVP of Channels and Alliances at IntelePeer, to discuss how "Agentic AI" is solving the friction points that plague modern practices—from endless hold times to uncomfortable b...

From Data Chaos to Clarity: Making Sense of Healthcare’s “Bag of Receipts” 10.12.2025

Healthcare runs on data, but much of it feels like a giant bag of receipts—fragmented, inconsistent, and missing key details. In this episode, Mike Moore sits down with Ryan Leurck , Chief Analytics and Product Officer at Kythera Labs , to talk about why healthcare data is such a mess and what it will take to fix it. Ryan shares how his background in aerospace systems engineering shapes the way he...

Designing for Reality: How UX Thinking Keeps AI in Healthcare Human 03.12.2025

When healthcare organizations rush to add AI, the results can look impressive—but often fail the people who actually use them. In this conversation, Makoto Kern, founder of IIIMPACT, joins Mike Moore to talk about why great design starts with empathy, not features. They explore what happens when teams design for executives instead of end users, why healthcare apps should be built for the exhausted...

The AI Foundry and Factory: A New Model for Payer Operations 24.11.2025

In this episode, Mike sits down with Raheel Retiwalla, Co-Founder and Chief Product Officer at Boost Health AI and Chief Strategy Officer at Productive Edge. Raheel explains why administrative burden remains one of the biggest cost drivers in healthcare and how Boost is taking a different approach by turning policy and procedure documents into computable logic. They walk through the Boost AI Found...

Training Humans for the Age of AI: How Healthcare Can Prepare Its Workforce 19.11.2025

AI isn’t just changing healthcare systems—it’s changing the people who power them. In this episode, we talk with Ben Tasker , former Associate Dean of AI & Data Sciences at Southern New Hampshire University and Senior AI Learning Strategist at National Grid, about what it really takes to prepare the healthcare workforce for the age of AI. We dig into: How AI can amplify human strengths, not re...

What If AI Could Catch Heart Failure Before It Happens? 05.11.2025

Most heart failure is discovered too late. Chris Darland, CEO of Peerbridge Health, joins Health/Tech Edge to talk about how AI and advanced signal processing are making early heart screening simple, fast, and accessible. Hear how Peerbridge’s wearable ECG brings hospital-grade diagnostics into primary care—and what this means for preventing heart disease before symptoms ever start.

Reimagining Women's Health Through an AI Virtual Team That Never Sleeps 22.10.2025

Kirsten Karchmer has helped more than 10,000 couples improve fertility outcomes. Now, she’s scaling that expertise through Conceivable—an AI-powered care team that combines medical insight, emotional intelligence, and constant support. In this conversation with Mike Moore, she explains how AI can personalize women’s health care, close gaps traditional medicine misses, and build trust in a digital...

How AI Could Finally Fix Healthcare’s Broken System 15.10.2025

James Wallace, advisor, board member, and senior researcher at Harvard Business School, joins HealthTech Edge to talk about how AI can make healthcare work better — not years from now, but today. In this episode, James and Mike explore how AI is reducing waste, improving decisions, and reshaping care from the inside out. They discuss the leapfrog potential of precision medicine, the promise of pha...

AI vs. Claim Denials: How Gabeo Is Helping Providers Recover Millions 03.09.2025

In this episode of The Health/Tech Edge , Mike Moore sits down with Michael Riley, co-founder and Chief Product Officer at Gabeo, to talk about one of healthcare’s biggest hidden problems: claim denials. Michael shares how Gabeo uses purpose-built agentic AI—not repackaged chatbots—to identify, prevent, and reverse denials in real time. With proven ROI as high as 40x, their platform helps provider...

Mid-Year Check-In: AI in Healthcare with Raheel Retiwalla 20.08.2025

In this episode of Health Tech Edge , Mike Moore sits down with Raheel Retiwalla, Chief Strategy Officer at Productive Edge, for a late mid-year check-in on AI in healthcare. Raheel shares what he’s hearing from healthcare leaders on both the payer and provider side — from the drive for measurable ROI and responsible AI to the challenge of too many point solutions. They discuss the four core funct...

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