The Health/Tech Edge

In this episode of Health/Tech Edge , Mike Moore talks with Shannon Kennedy, Chair of the Healthcare Group at The Digital Economist and a Healthcare Strategy Advisor at Productive Edge. They explore what “ethical AI ROI” really means—and why it matters now more than ever in healthcare. This isn’t about theory. It’s about recognizing that AI done wrong has real costs: compliance failures, reputatio...

Jessica Richmond, Head of AI Go-to-Market for Healthcare and Life Sciences at Google Cloud, joins The Health/Tech Edge to discuss how health systems and payers are moving beyond isolated use cases and building scalable AI agent platforms. In this episode, we talk about: Why improving the patient and provider experience is driving AI adoption What Google’s Agentspace platform offers for governance,...

In this episode, Toryn Slater from Qventus, Inc joins us to talk about how health systems are moving from systems of record to systems of action — using AI operational assistants to reduce administrative burden, improve patient flow, and help care teams work at the top of their license. We cover real-world examples across inpatient care, perioperative services, and pre-admission testing — and why...

AI is everywhere in healthcare, but how do you know if it’s actually delivering results? Join us as Adam Block, PhD, founder of Charm Economics, shares how health plans, providers, and health tech companies can build real ROI models for AI and digital health investments. We’ll cover: ✅ What counts as ROI and what doesn’t ✅ Why AI scribes are a true breakthrough ✅ The prior auth “arms race” betw...

AI cannot fix broken workflows. Smarter task management helps healthcare organizations build the foundation they need to truly leverage AI and automation. In this session, we'll talk with Michael Docktor, MD , pediatric gastroenterologist, health tech innovator, and CEO of Dock Health , about how better task management leads to workflow excellence, operational productivity, and AI readiness.

AI agents are starting to make a real impact in healthcare, but most organizations are still figuring out how to move from idea to execution. In this episode, host Mike Moore talks with Raheel Retiwalla from Productive Edge and Murali Gandhirajan, Global Healthcare CTO at Snowflake, about what it takes to build and deploy AI agents that solve real problems. They cover common use cases, what’s driv...

Mike Moore hosts Raheel Retiwalla to unpack the whitepaper, AI Governance, Compliance, and Risk Management: A Responsible AI Framework for Healthcare AI Agents. They explore how AI agents introduce new risks, why healthcare needs a different governance approach, and what a practical framework looks like. Whether you're early in your AI journey or scaling AI agents across your organization, thi...

With the help of Google's NotebookLM, we put together this discussion of Raheel Retiwalla's book, Transforming Healthcare with AI: Your Definitive Guide to Creating a Winning AI Strategy.

Join us as we discuss the changing role of the Chief Marketing Officer in Healthcare with Adeline Ashley, Director of Customer Engagement at Sitecore .

In this episode, we sit down with Nick Adriance, Director of Global Software Product Management at CenTrak, to explore the transformative power of Real-Time Location Solutions (RTLS) in healthcare. Focusing on the broader implications and applications of RTLS technology, we delve into how these systems reshape healthcare facilities' operational dynamics. Nick shares his insights on the evoluti...

Join Mike Moore and guest Raheel Retiwalla, Chief Strategy Officer at Productive Edge, as they explore the transformative potential of generative AI in healthcare. This episode delves into the challenges and opportunities of implementing AI solutions, focusing on payer and provider perspectives. Topics include: The rise of generative AI and its impact on healthcare Addressing HIPAA compliance and...

In this episode, we welcome Sarah Kachur PharmD MBA BCACP Executive Director, Population Analytics, Strategy and Solutions at Johns Hopkins Population Health Analytics, to discuss Population Health and the Hopkins ACG System, the world’s leading population health #analytics software. #healthcare #healthcaretechnology #innovation

Nikunj (Nik) Sanghvi is the Vice President of Alliances and Business Development at Caspio. This cloud platform enables business developers to rapidly build and deploy applications using low-code and no-code tools. With over 15,000 customers, ranging from Fortune-500 companies like Cisco and Intel to Government agencies such as FAA and EPA, Caspio is a leader in the low-code, no-code platform spac...

We're thrilled to be joined by Kyle Koltz, the Chief Operating Officer at SKYGEN USA. Kyle is a senior executive with a proven track record of success in achieving business growth objectives within rapid-change environments. As the COO of SKYGEN USA, Kyle brings his wealth of experience in developing market strategy, expanding sales/distribution channels, and implementing business initiatives to d...

In this episode, we welcome Nick McKenzie, the Group Product Manager at Redox. Nick is an expert in healthcare IT platforms, with a wealth of knowledge representing EHR, device, and population health technology platforms. Nick has vast experience in healthcare IT product management, requirements definition, overall system configuration, support, and maintenance. He is intimately familiar with SMAR...

Eric Daiter is a seasoned professional with a passion for technology and healthcare. As Manager of Market Strategy and New Ventures at Catalyst by Wellstar, he leverages his expertise in scoping and planning large-scale investments to create new partnerships and drive revenue growth. With a focus on scalable processes, tool design, and relationship building, Eric has a proven track record of enhan...

In this episode, we sit with Safi Mansoor, MBA, Program Manager of Data and Analytics at UMass Memorial Medical Center. Safi will take us on a journey through a typical day in the life of a healthcare analytics team and how they work with clinical, operations, finance, and other roles to support their day-to-day decision-making. With his extensive experience in the healthcare industry and deep und...

In this episode of our podcast, we had the privilege of speaking with Dr. Arif Nazir, a board-certified geriatrician and the Chief Medical Officer of Primary Care at BrightSpring Health Services. With a wealth of experience in improving post-acute systems for older patients, Dr. Nazir is a leader in senior care. He's also a respected teacher and researcher, with published work on frail patients an...

Amy Berk MSN, RN, is the Director of Population Health at Microsoft, bringing a wealth of experience in #healthcare strategy and operations to the table. Throughout her career, she has managed complex healthcare projects in 9 countries, delivering outstanding results in clinical and operational performance improvement, efficiency and productivity, and cost reduction. Amy is also a leading healthca...

In this episode, we spoke with Josh Williams , Director of Strategic Initiatives at CEOc (Louisville Healthcare CEO Council) , where he spearheads developing and implementing critical programs that address national healthcare challenges and increase the regional economic vibrancy.

On our first episode, host Zoe Jacobs talks with Raheel Retiwalla, the Chief Strategy Officer of Productive Edge, about technology-related opportunities for healthcare organizations in the coming year.