The Future Of Work With Jacob Morgan

Cindy Parnell is the Executive Director at Arizona State University Career and Professional Development Services.  At 103,000 students, ASU is the largest university in the country. Parnell's team of 35 serves all students. Career services is a unique department in that it has multiple constituents including students and alumni. Career advisors are specialists who know and understand trends. This...

The way we think about work is a little bit backwards. It's time for us to redefine how we view work, managers and employees. If an alien were to come to earth to make some observations they would notice several things including the population of earth, the lifespan of its inhabitants and that a huge part of their lives is something called work. We spend a large part of our adult lives working, bu...

Natalie McCullough is the General Manager of MyAnalytics and Workplace Analytics at Microsoft. Her experiences are broad, from years of consulting organizations of all sizes and across industries. She found her true calling – helping people manage their scarcest resource – when she became the Chief Revenue Officer at VoloMetrix, the company that pioneered the category of workplace analytics, and w...

No one wants to work for an organization where they feel like they are not taken care of. So why is it that billions of people around the world end up stuck in these types of jobs? I think in the business world we've been telling a pretty good story – call it a lie if you want – but we tell millions of these every day. In an interview people ask, "What is it like to work here?" and instead of tell...

Morten Hansen is a Management Professor at the University of California Berkeley and the author of a new book, Great at Work: How Top Performers Do Less, Work Better and Achieve More. He also has a previous book titled Collaboration and co-authored a book called Great by Choice with Jim Collins. Prior to joining the I School at UC Berkeley, Hansen was professor at Harvard Business School and at IN...

With companies making a move towards relying on data and algorithms to make decisions, it is important to remember that there is still a human aspect that has to be considered. Many organizations are making a move towards relying on data and algorithms for their decision making, but we have to ask if this is always a good thing. The truth is, no matter how calculated and precise these programs may...

Tracy Reinhold is currently the Chief Security Officer at Fannie Mae, a role he has held since 2015. Prior to working for Fannie Mae, Tracy spent 22+ years working for the FBI, first in the Intelligence Program in areas such as counter-terrorism and national security, and then as an FBI career agent. With between 10,000 to 12,000 employees, the Federal National Mortgage Association (FNMA), commonl...

Companies like Google, Netflix and Facebook have great perks and workspaces, but just trying to copy and paste their ideas into your company will not get you very far. There has been a lot of talk over the past few years about the unique and impressive things that companies like Google, Netflix and Facebook have implemented. These companies have some great employee perks such as free food, massage...

Francine Katsoudas is the Senior Vice President and Chief People Officer of Cisco. She plays a major role in the company's overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership. A 20-year veteran of Cisco, Katsoudas has extensive experience leading organizational transformations. Prior to her current...

It is quite common for people to worry about technological advances such as AI, Automation and self-driving cars. And while these changes are coming, it won't happen overnight. The impacts of technology are all around us. You don't have to go far to hear a conversation about how technology is shaping the future of work and the way that we live. You can see it on television, you can read it in the...

Kimberly Samon is the Chief Human Resources Officer at Weight Watchers. She has more than 20 years of HR experience in the Retail industry. Previously Samon was at KSL Advisory Services, a private Corporate Strategy and Human Resources Consulting firm providing expertise to companies on all facets of their business.  Before assuming that position, she held top HR and Strategy executive roles with...

Want to get a visual of what our future may look like? The best thing to do may be to grab a sci-fi book off of the shelf. Over the years there has been a multitude of great science fiction books and movies that have been released. Authors like H.G. Wells, George Orwell, Philip Dick and Orson Scott have created fantastic futuristic worlds for us to think about. Movies such as The Matrix, Avatar, I...

Jordan Birnbaum is the VP and Chief Behavioral Economist at ADP. In his role, he is responsible for the integration of behavioral economics into software design and marketing communications of new talent-based products. Birnbaum has more than 20 years experience as a start-up specialist and entrepreneur, as a Founder / Senior Vice President at Juno Online Services and Founder / CEO of The Vanguard...

Celeste Warren is the Vice President of Human Resources and Global Diversity and Inclusion, Center of Excellence at Merck. In this dual role, she has responsibility for the strategic and operational Human Resources support of Merck's Global Legal, Compliance, Communications, Population Health, Patient Health and Global Public Policy Organizations. She is also responsible for working with Merck's g...

A study about satisfaction carried out by a professor of psychology gives us something to think about in the workplace. Tom Gilovich, a professor of psychology at Cornell University, did a study along with some members of his team to find out how levels of satisfaction are affected by spending money on experiences versus spending money on physical things. Gilovich and his team found that people wh...

Chip Heath, PhD. is the Professor of Organizational Behavior in the Stanford Graduate School of Business.  He is also the co-author (along with his brother, Dan) of Made to Stick: Why Some Ideas Survive and Others Die and a new book, The Power of Moments: Why Certain Experiences Have Extraordinary Impact.   The Power of Moments looks at defining moments. Defining moments are those that stand out i...

Now more than ever employees are looking for a sense of purpose and meaning in their work. But where does that purpose come from--the worker or the organization? There is a story about President Kennedy visiting to NASA in the 1960s. While he was visiting he was walking down a hallway and saw a man who was carrying a broom and a bucket and Kennedy asked the man what he did at NASA. The man, who wa...

Robin Hanson is an associate professor of economics at George Mason University and a research associate at the Future of Humanity Institute of Oxford University. He has a PhD in social science from Caltech, Master's in physics and philosophy from the University of Chicago and worked for nine years in artificial intelligence as a research programmer at Lockheed and NASA. He helped pioneer the field...

Michael Arena, PhD is the Chief Talent Officer at General Motors. He is responsible for enterprise talent management, strategic workforce analytics, talent acquisition, executive development and global learning. GM employs 200,000 people across the globe. Major markets include North America, China and South America.   Prior to joining GM, Dr. Arena served as Senior Vice President of Leadership Dev...

In the past we have always depended on humans and their ideas, intuitions, and feelings to figure out certain issues in our companies such as how to build teams, work on projects and carry out performance evaluations. Now, we have an increase in devices and ways to collect data in the workplace so we are able to track anything and everything. With this move towards data collection and technology w...

Teresa Roche, Ph. D is the Chief Human Resources Officer for the City of Fort Collins, Colorado. Sixty miles north of Denver, Fort Collins is home to Colorado State University, with 32,000 students, several large high tech employers, and leading businesses in the brewing industry. There are 2400 employees at the city, with 28 that are in the HR department. There are similarities and differences in...

A lot of times managers and executives tell their employees how they should act and behave. They explain what their expectations are for the employees and they lay out ground rules for working for the company. But a lot of times those same leaders are not exhibiting those behaviors themselves. There is a fascinating story about Gandhi that can really teach us something about leadership. The story...

Tim O'Reilly is the founder and CEO of O'Reilly Media (formerly O'Reilly & Associates). O'Reilly Media delivers online learning, publishes books, runs conferences, urges companies to create more value than they capture, and tries to change the world by spreading and amplifying the knowledge of innovators. He is also the author of the new book, WTF?: What's the Future and Why It's Up to Us When ask...

There is one thing we as humans possess that technology will never have and if we can hone in on it, we can overcome the technology takeover. The topic of automation and AI in the workplace keeps coming up. A lot of people are worried about job loss and technology take over. One major thing that comes up when thinking about our move to automation is what is going to be the role of humans? What wil...

Jeremy Welland, PhD is the Global Head of People Analytics at PayPal Holdings, Inc.  PayPal is an American company with 18,000 employees, operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. PayPal is one of the world's largest Internet payment companies.   He also serves...