The Future Of Work With Jacob Morgan

Jeffrey Puritt serves as the President and CEO of TELUS International, Inc. Puritt has international experience in communications and technology sectors including mergers, acquisitions, divestitures, strategic planning, corporate reorganizations and asset and contract management. He joined TELUS Communications Inc. in 2001 and served various positions including Vice President of Mergers & Acquisit...

Tim Ryan is the US Chairman and Senior Partner at PricewaterhouseCoopers (PwC). Previously he served as the Vice Chairman, having responsibility for the firm's strategy function and stakeholder relationships including investor relations, regulatory affairs, public policy, corporate responsibility, marketing and sales and human capital. PwC is a multinational professional accounting services firm....

A lot of people ask the question, "What is the future of work". But that is not the right question we should be asking. Why? Because it leads to two major assumptions. First, we assume that there is one single future that could happen. Second, we assume that the future is something that happens to us and that we have no control over it. But both of these assumptions are incorrect. There is not jus...

Patty McCord is the author of the book, Powerful: Building a Culture of Freedom and Responsibility and starting in 1998 she spent 14 years at NetFlix, serving as Chief Talent Officer. She has more than 15 years experience in Human Resources with high-tech companies. She was the Director of Human Resources at Pure Atria, now Rational Software Corporation. She served as Human Resources Manager at Bo...

There is a big debate these days about whose responsibility it is to create a sense of purpose for employees at an organization. Is it up to the employee or the employer? Many people believe that in order to create a workplace where people actually want to show up the employer needs to give employees challenging, exciting and inspiring work that creates a sense of purpose. But, the truth is, the e...

Since we are starting the week with a holiday, I thought we could do something a little different. I have interviewed a lot of fascinating guests over the years ranging from the CIO of IBM to the Chief People Officer at McDonald's to the CHRO at Allstate and many, many others. And towards the end of most of my interviews I ask the guest to give us some advice in the area of their expertise. We hav...

Technology is a vital part of our organizations today, but a lot of times we neglect the technology problem and focus solely on the human problem. The truth is both are connected and we have to learn how to fix them both. Employee experience, corporate culture and effective leadership are all a huge focus point in many companies today, and rightly so. However, most companies are focusing solely on...

Trynka Shineman is the CEO of Vistaprint, a 20 year old global company that provides online custom printing, marketing materials, and a lot more. She brings more than 20 years of experience in market research and analysis, strategic planning, database marketing and e-commerce to her role. Prior to her current position, Shineman held a variety of roles at Vistaprint including president, chief marke...

Frances Hesselbein is the President and CEO of The Frances Hesselbein Leadership Institute, founded as The Peter F. Drucker Foundation for Nonprofit Management and renamed in 2012 to honor Hesselbein's legacy and ongoing contributions. Mrs. Hesselbein was awarded the Presidential Medal of Freedom, the United States of America's highest civilian honor, by President Clinton in 1998 for her leadershi...

I constantly hear stories about how people feel they are working for an organization where they feel like they don't have a voice or where they don't feel like they can be themselves. It doesn't have to be this way! We have to learn how to speak up at work. It is so important for every employee to participate in group conversations, to give feedback to managers, to be honest and to give their opin...

Harriet Harty is the CHRO for Allstate Insurance Company Harriet Harty is the CHRO for Allstate Insurance Company. She is responsible for developing their talent strategy and the tools and programs to enable the enterprise to attract, develop and retain engaged and talented employees. Since joining Allstate in 1995, Harty has held a number of key human resources positions. She was senior vice pres...

When an organization gets to a point where they realize they need to change things up, they typically start by looking at people in leadership and management positions. They feel that the issues in the company can be solved by changing the people at the top. But the truth is, instead of starting with people we should first take a look at the system. The system that you build is typically more powe...

Alan Trefler founded Pegasystems and as CEO has built the company into a $750 million provider of customer engagement solutions with 4,000+ employees based in Boston with 30 global offices, growing about 20 percent annually. Trefler's life's work has been to design a platform for living applications that businesspeople can evolve to manage the constant disruption and change in today's customer-cen...

Arun Chidambaram is the Global Head of Talent Analytics at Pfizer. His main area of focus is building and sustaining analytical capability within HR for large global corporations. Chidambaram has deep experiences in quantitative and visualisation methodologies, advanced analytics and research, experimentation and modelling, building collaborative and strong relationships across matrix organization...

We spend a majority of our lives working, therefore work and life are not separated. What kind of life do you want to have? In the past there has always been a clear distinction between a person's work and their personal life. A person would leave work at 5pm and drive home and they would push work out of their minds so they could focus on other things. Nowadays that clear distinction isn't there,...

Mike McDerment is the founder and CEO of FreshBooks, the world's #1 cloud accounting software for self-employed professionals. Headquartered in Toronto, Canada, it was built in 2003 after he accidentally saved over an invoice. McDerment spent 3.5 years growing FreshBooks from his parents' basement. Since then, now with around 300 employees, over 10 million people have used FreshBooks to save time...

There is no question about it, AI and Automation have been at the center of many debates and discussions in the workplace. Many people are asking what the role of AI and Automation will be in the future of work. Will they create more jobs than they replace, or will they replace more jobs than they create. If you look back at history, you can see that new technology, such as electricity or steam po...

  Mary Czerwinski is the Research Manager at the Visualization and Interaction (VIBE) Research Group at Microsoft. She worked in computer-human interaction for Bellcore, the Johnson Space Center, and Compaq, and also held an adjunct position at Rice University while at Compaq. She moved to Microsoft in 1996, as a usability tester in product development. Czerwinski's research focuses primarily on e...

Employee engagement is at the center of a lot of conversations inside of organizations these days. The problem is, investment in employee engagement has never been higher while the employee engagement scores have never been lower. So what is causing this disconnect? Most organizations want their employees to be happy while working, however they are going about it the wrong way. Instead of redesign...

Gordon Wright is the Senior VP and Global Director of HOK's Workplace Practice. Based in Chicago, he leads diverse project teams that solve clients' business and organizational challenges related to real estate business process, strategic planning, workplace strategy and change management. HOK has about 1,800 employees across a network of 23 offices on three continents. HOK is a global design, arc...

Running a business used to be all about revenue, profit, metrics and power. That is not the case these days. So what is it that you need to focus on to succeed? In the past running a successful business was all about revenue, profit, quarterly metrics and being more powerful than other organizations in your field. But the game of business has fundamentally changed and it's not enough to run your o...

Martin Ford is a futurist and the author of the New York Times bestselling "Rise of the Robots: Technology and the Threat of a Jobless Future" (winner of the 2015 Financial Times/McKinsey Business Book of the Year Award) and " The Lights in the Tunnel: Automation, Accelerating Technology and the Economy of the Future ," as well as the founder of a Silicon Valley-based software development firm. He...

In order to go above and beyond, you must learn how to unlock the true potential of your employees. Companies that learn how to do this will stay on top. There are some companies that just seem to stand out above the rest of their competition. Why is that? Why is it that, even though there isn't that much of a difference between one bank and another or one grocery store to another, there are a few...

Paul Oyer is a Professor of Economics at the Stanford Graduate School of Business and director of Stanford's new Big Data program called, Big Data, Strategic Decisions: Analysis to Action. Dr. Oyer is the author of two books published in 2014 – Everything I Ever Needed to Know About Economics I Learned from Online Dating and Roadside MBA. With big data it's critical to know what questions to ask....

Although most people don't think about it this way, your organization's physical workspace is a symbol. What does your symbol reflect to employees and outsiders? What most people don't understand is that your organization's physical workspace is not just about the artwork on the wall, the material of the floors, the views or whether it's an open or closed plan. Your physical space is much more tha...