The Fleet Success Show

“Culture is the free tool that you’re not using. It’s the difference maker in any organization.” – Facundo Tassara Facundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook . From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption,...

Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions. Whether you’re a seasoned fleet manager or new to the industry, this episode offers actionable insights you ca...

🚗 Key Highlights: Reflecting on the EV burnout and infrastructure challenges faced by fleet managers. Addressing technician retention, recruitment, and leadership growth in the fleet industry. The role of AI in fleet operations and why early adoption is key to staying ahead. Predictions for 2025, including breakthroughs in nuclear energy and clarity on fleet data ownership. The importance of cont...

Highlights from the episode include: Why leaders often avoid difficult conversations. The critical difference between hurt and harm in leadership. A five-step framework to approach hard conversations with clarity and empathy. Real-life examples of success and missteps in managing team dynamics. The importance of modeling transparency and accountability for your team. About Josh Turley Josh Turley...

In this episode of The Fleet Success Show , we’re showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia.  Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listen...

RTA’s head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work.  Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like sta...

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score ma...

In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA’s head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet’s data.  From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data.  Get s...

In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regula...

In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters.  From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to...

In the end, which option is going to be right for your fleet? That entirely depends on your fleet, your goals, and how well you understand what it means to change from gas or diesel vehicles to electric. Being informed is what makes the difference between a successful EV transition and one that crashes and burns.  Get the data in this episode of The Fleet Success Show and give yourself the accurat...

Does your fleet operation have an accidental or intentional culture? Josh, Jeff, and Steve discuss how to create an intentional culture at your shop and techniques they’ve used with their staff.  In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it...

Electric vehicles. Conventionally fueled vehicles. Hybrids. On The Fleet Success Show, Josh Turley and Marc Canton have talked about them all. In this episode, they’re diving into the raw numbers to show you the (not always beautiful) truth about the costs of EVs.  Josh and Marc dispel the myths around assumed cost savings when switching from fueled vehicles to electric to give fleet managers the...

In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it’s important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they’ve used these books at work and in their daily lives. If you want to learn more about the books mentioned in this episode, check them out here: Th...

In this episode of The Fleet Success Show, cohosts Josh Turley, CEO of RTA, and Marc Canton, head of product & fleet consulting, dive into the right and wrong ways to bill for fleet services, and how to manage the costs that aren’t obvious for your fleet.  From direct chargebacks to general funds to average chargebacks, Josh and Marc explore the costs that are frequently forgotten and missed, and...

In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks.  Looking to take the next step to fleet...

In this episode of The Fleet Success Show, co-hosts Josh Turley, RTA CEO, and Marc Canton, RTA’s head of product and fleet consulting, dive into the importance of managing your replacement backlog for improving your fleet availability and costs.   They talk about how essential it is for fleet managers to always know what it will cost to replace the entire fleet with today’s vehicles, the average a...

In the fourth  episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money.  Have feedback on the show? We'd love to h...

RTA CEO Josh Turley and head of product & consulting Marc Canton explore a recent client’s struggles replacing institutional knowledge of systems when seasoned employees move on and technology changes.  Josh and Marc explain how essential it is to document all of your processes and procedures—even the most common, obvious processes that you do every day—and thinking about the person who comes in b...

In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it. If you want to learn more...

In this in-depth conversation, RTA CEO Josh Turley gets Sara to share her experience becoming a fleet manager, moving up the fleet ladder, creating a modern and driven team of fleet professionals, and eventually becoming Government Fleet Magazine's Public Fleet Manager of the Year.  Learn about how she opened herself up to new opportunities, both for her career and her team, how she became a stron...

In this episode, Josh, Jeff and Steve dive into the first pillar of fleet success -- Stakeholder Satisfaction. Listen as they define who a stakeholder is in the fleet industry, and share stories of the good and the bad when it comes to satisfying stakeholders.  Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.  D...

RTA’s CEO Josh Turley and head of product and consulting Marc Canton dive into the differences between utilization and availability in our latest episode, exploring:   How utilization feeds availability  The right (and wrong) ways fleets calculate asset utilization  How utilization can help you right-size your fleet   And more  Get insights on how you can communicate with your stakeholders to ensu...

Key Highlights: Introduction to Scott Rood: Hear about his background in the US Air Force, experience as a vehicle mechanic and maintenance manager, and his transition to consulting that lead him to RTA. Career Path and Achievements: Scott shares his experience in both government and public utilities as a fleet manager, his participation in numerous fleet studies and projects, and more. Importance...

Key Highlights Importance of Availability: Steve emphasizes that availability is the "granddaddy of all metrics" in fleet management, as it directly affects the ability to complete missions and achieve goals. Initial Challenges: When Steve started, the client's fleet availability was in the low 80s. Over six months, his team raised it to 97% by revamping preventive maintenance programs and educati...