The Fleet Success Show

"You may outsource your M&R, but you can't outsource your fleet management. That has to be internal." – Marc Canton The trio unpacks real-life horror stories, including unnecessary tire replacements, duplicate battery charges, and a $7,000 bill for work that should’ve cost $1,000. They hammer home the point that outsourcing maintenance is fine—but abdicating responsibility isn’t. Whether you're ru...

In this spicy episode, Marc Canton and fleet powerhouse Facundo Tassara dive deep into the fine line between self-promotion and arrogance in the fleet industry. They talk about why fleet managers must champion their teams and accomplishments—and how to do it without turning people off. From elevator pitches to dressing the part, Facundo shares battle-tested tactics to elevate your fleet’s reputati...

In this no-nonsense, insight-packed episode of The Fleet Success Show , hosts Josh Turley and Marc Canton dig deep into one of the most misunderstood—and often mishandled—aspects of fleet management: technician staffing. When the budget axe drops, tech labor is often the first target. But how do you know if you actually have too many (or too few) technicians? The answer lies in smart data usage, A...

“Fleet isn’t just turning wrenches anymore—it’s strategic asset management, customer service, data science, and culture building. And it deserves that respect.” – Clinton Bench, UCLA   Episode Summary In this episode of The Fleet Success Show, host Marc Canton sits down with Clinton Bench, Director of Fleet and Transit at UCLA, for a thought-provoking discussion on the evolving role of fleet manag...

"Fleet managers make the world go round, so why doesn’t the world recognize that?" 🎧 Episode Summary In this compelling episode of The Fleet Success Show , Vice President of Product & Consulting Marc Canton sits down with Scott Conlon, a fleet industry powerhouse whose career has spanned local government, the U.S. Forest Service, and now RTA. This is more than a “get to know you” episode, it’s a...

Episode Summary: In this candid episode of The Fleet Success Show , RTA CEO Josh Turley and fleet industry veteran Marc Canton dive headfirst into a growing crisis facing government fleets: massive budget shortfalls. With some agencies facing $2-3 million in cuts, they explore the crossroads where leadership, fleet efficiency, and public service collide. Rather than simply trim the fat, Josh and M...

“Closed mouths don’t get fed. If you don’t speak up about what your fleet really needs, no one’s going to help you.” In this laugh-out-loud, wisdom-packed episode of The Fleet Success Show , hosts Josh Turley and Marc Canton sit down with Harold Siguenza, the Assistant Director of Public Works for the City of Avondale, Arizona. Buckle up—because Harold’s story isn’t your typical “fell into fleet”...

“There are two biggest buckets of cost in any fleet: your people and your assets. If you're not managing both with strategy, you're leaking efficiency.” In this consulting-centric episode, Marc Canton and Steve Saltzgiver give listeners an inside look at the real issues fleet organizations are asking RTA for help with — and the critical ones they aren’t asking about but should be. From right-sizin...

In this energizing episode, hosts Josh Turley and Marc Canton take you behind the scenes of RTA’s legendary Spirit Week , an annual company tradition that flies in every team member for a week filled with fun, games, home-cooked meals, and, most importantly, deep team bonding. But this isn’t just about Mario Kart and barbecue. It’s a leadership playbook for anyone who wants to foster connection, c...

In Episode 177 of The Fleet Success Show , Marc Canton and Steve Saltzgiver unload a truth-packed conversation on the painful realities of outsourcing fleet maintenance. From horror stories about seven visits for the same repair to $3,500 upsell attempts during a routine oil change, this episode explores the downside of putting your fleet’s fate in the hands of external vendors — especially withou...

“Fleet management touches everything in the community. When a fire truck rolls out, we’re behind the scenes making sure it works — not just to get there, but to save lives.” 🎧 Episode Summary: In this inspiring episode of The Fleet Success Show , hosts Sara Burnam and Facundo Tassara unpack a powerful new movement within the fleet industry: fleet coaching. Drawing from their own paths from shop f...

In this episode, The Fleet Success Show tackles one of the most underappreciated yet critical foundations of fleet operations: asset class coding. Marc Canton and fleet consultant Scott Rood dive deep into why classifying vehicles and equipment correctly isn’t just a box-checking exercise—it’s essential for accurate lifecycle analysis, utilization tracking, budget forecasting, and replacement plan...

This isn’t just about Baja — it’s a powerful metaphor for running a successful fleet operation. The challenges of off-roading mirror the pressures of leading a fleet: stay alert, communicate with clarity, never leave anyone behind, and always prepare for the unexpected. Whether you’re managing vehicles or navigating career challenges, the desert teaches resilience, strategy, and soul-refreshing pe...

These aren’t just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level. If you've ever wondered what...

“Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc Canton From the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA i...

“No one goes to school for fleet management—so if you’re in this role, you’re already on an unconventional journey. The only question is: what are you doing to bridge the gap?” Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the g...

Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out.  Whether you're brand new or looking for a fleet leadership refresh, this episode is a gol...

🛠️ "A great parts manager is worth their weight in gold. Without the right parts at the right time, even the best fleet operation grinds to a halt.” – Marc Canton 🚀 Episode Summary From the importance of hiring the right parts professionals to leveraging technology for inventory control, they discuss how optimizing your parts program can save both time and money. They also explore common pitfalls...

From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you’re a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success. Key Takeaways: 🚛 The First 30 Days Matter – W...

✅ Are we missing a crucial step in technician career paths? ✅ Why do techs leave—and is it really just about pay? ✅ How can fleet managers develop their own future leaders? This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that’s holding many back. If you’re managing a fleet, hiring techs, or wond...

The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA’s core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including: Electrification Challenges: While light-duty EV adoption has accelerated, Mike stresses the technologic...

Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes. Key Takeaways from the Episode: 🚨 Data Migration Can Make or Break You – Many implementati...

The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or anothe...

Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how int...

At the end of 2024, RTA’s head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond.  In this insightful episode of The Fleet Success Show , hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing...