The Fleet Success Show

2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich RTA CEO and The Fleet Success Show host Josh Turley and veteran fleet consultant Tony Yankovich explore the pressing challenges and emerging trends in fleet management in this week’s podcast episode.  Josh and Tony discuss some of the ongoing issues like technician recruitment and retention, and the ongoing shift towards EVs and fl...

RTA's Josh Turley and Marc Canton are big proponents of the importance of training. Ongoing technical training is table stakes for fleet technicians. With the pace of change in automotive technology, if your techs aren’t getting at least 40 hours of training per year, they’re falling behind. But your training program needs to go beyond technical skills to include: - Warehouse and inventory process...

Millions of Americans are following the over-employment conversation. If you’re just now hearing about this topic, it’s time to pay attention. It could be costing your fleet big money. RTA's Josh Turley and Marc Canton debate the ethics of over-employment and discuss strategies fleet managers can employ to make sure employees are doing the job they’re paid for. Listen in to learn how to: - Manage...

Remember back in April when RTA's Marc Canton shared his new take on EVs after becoming the proud owner of a Kia EV9? That episode stirred up a lot of comments from our followers. So this week, Marc and RTA CEO Josh Turley hit the air to answer some audience questions and share candid opinions on the truth about EVs.  They lay it all on the table, including:  - Why people who think EVs will never...

Turnover is a tough topic. One that’s hard to get right as a leader.  How do you communicate to people that they’re being terminated with clear caring candor?  How do you prevent gossip from flying across the fleet?  How do you make tough operational decisions without affecting your credibility as a leader? Josh Turley has some advice. It involves leaving the laundry at home, acknowledging that yo...

If you’ve never been to Dave Ramsay’s EntreLeadership Summit, you might want to mark your calendar for next May. Josh and Marc say it has the power to transform lives, careers, and fleets.  They just got back from this year’s summit and are still fired up. In this episode of The Fleet Success Show, our co-hosts share their key takeaways and explain how this pivotal event shaped RTA’s entire approa...

Fleets across the country are facing major driver and technician shortages. Many are having a tough time hiring enough people to reliably power their fleets. This reality makes culture more important than ever.  Culture attracts new talent and increases retention. So it’s worthy of some extra attention. What are your favorite ways to encourage outside-the-box thinking and reinforce the bonds of te...

Did you make it to NAFA Institute & Expo 2024? Josh couldn’t attend this time around so he caught up with Tony to find out what he missed. The list was long.  In this episode, Tony recounts highlights from the 3-day conference, including: - How the current supply chain issues affect replacement planning - Why flexibility is critical to fleet survival - How natural disasters are impacting the autom...

Did you make it to the NAFA 24 Institute & Expo last week? The Fleet Success Show did. Co-host Facundo was joined by fleet managers from two of the 100 Best Fleets in America, Hernando County and Porter County.  They cover a lot of ground in this 45-minute episode. Tune in to find out how they spied on 20 of the top fleets, what new technologies everyone is talking about, what the biggest challeng...

Our fleet consultants do a good job of taking a pragmatic stance on the often-charged topic of electric vehicles. That all went out the window for Marc Canton when he got an EV.  Listen as he tells Josh about his experiences since he bought his Kia EV9.  Like the day he drove around in a panic trying to find a charging station. Or what happened when he raced the Camaro driver.   And how it all sta...

How many times do your techs uncover issues during PMs? Do they take care of that work on the spot or schedule it for a future date? What if it’s a safety-related issue? How do they manage risk, minimize downtime, and avoid wrecking the rest of their schedule for the day? Josh, Marc, Tony, Steve, Nathan, and Facundo debate some common what-if scenarios to help you decide if work found during a PM...

Clear communication can make or break your fleet’s success. Especially when you spot a problem.  Your job as a fleet manager isn’t to fix all the problems. It is to communicate them clearly and empower people on your team to seek solutions. If you fail to do that, they can’t rise to the occasion.   On this week’s episode of the Fleet Success Show, Josh shares a recent experience with his fellow le...

Do you ever have to review work orders to make sure they were entered correctly?  Or check PM schedules to see who’s overdue?  Or lose hours a day to all the other in-the-weeds tasks that fleet managers are in charge of? You’re not alone. Lots of fleet managers struggle to make progress on big initiatives because so much of their time is spent putting out fires. But every time you say yes to one t...

Next to the people working in your operation, your maintenance facility is really the most important piece of your fleet. A well-planned shop will make a world of difference in productivity levels, employee experience, and customer satisfaction. According to architectural and design leader, Norman Barrientos, fleet maintenance practices have changed more in the last five years than in the previous...

Culture is a hot topic these days. Leadership talks about hiring for culture fit. But between technician shortages and organizational requirements—it's hard enough to fill the bays. And what about the one or two techs in the bunch that seem to cause a lot of problems? Are you really supposed to fire them?   Take it from Marc and Josh. You're doing more damage by allowing a toxic culture to permeat...

You know what they say about data—garbage in, garbage out. The best system, top analysts, or most complicated reports won’t get you anywhere if you don’t start with good data. But how can you make sure your data is good when you inherited a mess in the first place? How can you spot errors in data that's already been collected?  And how on earth can you get your techs to enter their metrics in your...

What if your FMIS provider announced they’re sunsetting their product next year? What would you do?  You can’t change it. You can’t ignore it. And you can’t panic.  What you can do is listen to this episode of the Fleet Success Show. Five fleet success co-hosts—Josh, Tony, Steve, Marc, and Griffin—share some practical advice to help fleet managers create a change management plan. They cover everyt...

Are you losing sleep over running your fleet? It’s no surprise. Being a fleet manager is a demanding job with lots to manage and what can seem like uncontrollable risks.   Josh, Tony, and Steve dig into the biggest challenges facing fleet managers today: techs skipping DVIRs, distracted drivers getting into accidents, cost management, volatile fuel prices, mandates to switch to EVs, and a handful...

Your operation is full of opportunities to improve your fleet's performance. Do you know where to start? Industry experts Steve and Tony do. This week, they dive deep into some ways you can drive your fleet to peak performance.  Tune in for their insights on practical ways to improve PM compliance, why you should send specialized repairs out to other vendors, how to identify the optimal asset repl...

So, you know you need to start tracking some of your fleet’s data but aren’t sure where to start? This episode of The Fleet Success Show is the right place to be. Fleet performance experts Tony, Mark, and Kristi break down the ABCs of Fleet Performance Metrics.  Check out this episode for at least 10 good reasons to measure fleet performance, six steps to get started, and the two most important me...

Josh Turley sits down with RTA's newest team member, Facundo Tassara to talk shop about Facundo's journey from the FBI to RTA, his quest for the perfect Argentinian asado, and how applying for the 100 Best Fleets six times wound up making him a better fleet leader. Listen in to this lively episode for real insights from one of the best fleet leaders in the industry. Have feedback on the show? We'd...

How many times has fear stood in the way of your goals? Fear that you weren't good enough. Fear that you'd fail. Fear that you'd waste your time. It's the biggest culprit that keeps us from greatness.  Josh Turley shares three little words to stop fear from holding you back. Just. Do. It. And it's not the "do it" part that matters. It's the "just."  Just take the credentials test. Just ask for the...

  Listen to Tracee and Brenton, experienced fleet managers at Las Vegas, share how they tackled their application for NAFA’s 100 Best Fleets. Using the steps provided in the application help you determine how to tackle the next levels of fleet success. The process of applying has given the team the confidence to implement some of the things they needed to keep driving their fleet forward. The appl...

In this episode of "The Fleet Success Show," host Josh Turley interviews the City of Vancouver's Fleet Superintendent, Dan Zenger. Not only is Dan a 30-year industry veteran. His fleets have landed on NAFA's 100 Best Fleets list 6 times!  Listen as Dan explains how he’s gotten his fleet recognized year after year. Plus get his tips on using NAFA’s 12 criteria to keep your finger on the pulse of yo...

Whether you're brand new to fleet management or have been around the block a few times, chances are you've faced some big questions you can't answer alone.  Like... How can you reduce your carbon footprint? What are some tips to increase your resale value? Is there a right technician-to-asset ratio? Fleet experts Josh Turley, Marc Canton, and Tony Yankovich have answers to all these questions and...