Mike Ferguson

The Exchange-Presented by Olam Coffee

Society EN ↓ 130 episodes

Insider insights for the earnest coffee roaster. The Exchange is a podcast presented by Olam Specialty Coffee.

Author

Mike Ferguson

Category

Society

Podcast website

www.spreaker.com

Latest episode

Jul 7, 2026

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Episodes

Coffee Memo #2: Rob Talks Coffee Market and Supply Structure 13.08.2025

Takeaways The coffee market is unpredictable and requires constant scenario planning. Recent cold weather in Brazil had minimal impact on overall crop size. Demand for coffee remains strong despite market fluctuations. Supply and demand dynamics are crucial in determining coffee prices. Tariffs and regulations are reshaping global coffee trade patterns. The EUDR will complicate coffee imports from...

#11 Extra Shot: Kenya's Coffee Story 12.08.2025

Takeaways Mount Kenya's discovery was shrouded in mystery and folklore. Colonial powers significantly influenced coffee cultivation in Kenya. Missionaries played a crucial role in introducing coffee farming. The Kikuyu people have a deep cultural connection to the land. Economic opportunities for Kenyans grew with the establishment of cooperatives. The history of coffee in Kenya reflects broader t...

#18 Another Cup: Rob Chats with Covoya's Erik Della Posta 05.08.2025

Takeaways Erik's role involves extensive use of Excel and Power BI. He acts as a connector between different departments at Covoya. Learning about the coffee industry is a fulfilling part of his job. Erik has a background in food service and competitive intelligence analysis. Data quality is crucial in coffee operations. The democratization of data is essential for effective decision-making. Build...

Coffee Memo #1: Rob Talks Tariffs 01.08.2025

Understanding tariffs is important for coffee industry players. Current tariffs on coffee are broad and uncertain. Brazilian coffee is significantly impacted by new tariffs. Roasters need to consider short-term and long-term strategies. Substituting Brazilian coffee with other sources is a consideration. The coffee market is reacting to tariff news with caution. Planning based on rumors can lead t...

#42 Telling Coffee Stories 29.07.2025

TakeawaysThe podcast focuses on personal coffee stories and experiences. Each guest shares their unique journey into the coffee industry. Storytelling is a powerful tool for connecting. Memorable experiences often define one's journey in coffee.   TAKE OUR LISTENER SURVEY   Visit and Explore Covoya!

#4 BONUS: It's a Coffee Consumption Quiz! 15.07.2025

00:00 Introduction to the Coffee Consumption Quiz02:23 Exploring Coffee Preferences: Lattes vs. Cappuccinos05:07 Brewing Methods: Percolators vs. Pour-Overs07:52 Regional Coffee Trends: Dark Roasts and Popularity10:25 The Shift in Coffee Drinking Habits13:10 Coffee Consumption Statistics: Age and Preferences15:54 The Popularity of Single-Cup Brewers18:26 The Lightning Round: Quickfire Coffee Quest...

Ex-Files #4: Customer Training 08.07.2025

00:51 Customer Training for Coffee Roasters03:44 The Role of Trainers in Coffee Businesses07:45 Monetizing Training Programs11:37 Engaging Different Learning Styles14:39 Training Centers vs. On-Site Training18:36 Monetizing Training and Communicating Value22:29 The Importance of Standards in Training26:00 Alternative Brewing Methods in Restaurants29:31 Consultative Selling in Coffee Training32:41...

Ex-Files #3: Cupping and QC Basics 02.07.2025

Takeaways Quality assurance is crucial in coffee roasting. Cupping is essential for coffee quality. You need to taste your own coffee. Cupping should be a priority in your business. Learn to cup, then cup to learn. Make cupping enjoyable and accessible. Invest in basic quality control tools. Cupping with peers enhances learning. Practice is key to improving your cupping skills. Production brewing...

Ex-Files #2: Green Coffee Business Lingo 24.06.2025

 00:00 Introduction to Coffee Terminology02:50 Understanding FOB and Its Importance05:57 The Process of Coffee Stripping09:05 Buying Forward: Securing Future Inventory12:02 Defining Your Coffee Position15:06 Delivery Orders and Their Role17:49 Understanding NANS and Its Implications21:10 Grain Pro: Enhancing Coffee Quality23:56 The Role of the Green Coffee Association27:12 Hedging: Managing Risk i...

#17 Another Cup: Covoya trade analyst, Liesa Collins, and Marketing Manager, Sam Supsky. 20.06.2025

Takeaways Sam's background in coffee started with Dunkin' Donuts and coffee milk. Her first job in coffee was with coffee extracts. Marketing in coffee involves a variety of tasks and events. The coffee industry is heavily influenced by the people involved. Navigating market changes can be challenging for marketing efforts. Sam values the willingness of others to share knowledge in the coffee comm...

#16 Another Cup: Rae Tran from Karmic Circle Coffee Trading in Vietnam 17.06.2025

Takeaways Rae Tran aims to uplift the quality of Vietnamese coffee. Karmic Circle Coffee Trading focuses on quality rather than quantity. Innovative processing methods are being introduced in Vietnam. The US market is diverse and seeks unique coffee offerings. Rae credits Miguel from Paradise for his mentorship. Vietnam is experiencing a mini Renaissance in specialty coffee. The company imports be...

#41 Dan Streetman from Bird and Bear and Greg Buchheister from Coffeebar 10.06.2025

Takeaways The coffee industry thrives on personal connections and relationships. Attending coffee expos provides invaluable face time with suppliers and peers. Building trust is essential in the coffee business, especially when separated by distance. Newcomers to the coffee industry bring fresh excitement and perspectives. The evolution of coffee expos reflects changes in the industry and communit...

#10 Extra Shot: Making a Case for Dark Roast 05.06.2025

Takeaways The absence of dark roast options in specialty is puzzling. 35% reported drinking dark roast, while only 12% light roast. Consumer preferences shift significantly after age 40. Dark roast consumption is higher among older demographics. Specialty coffee roasters should offer dark roasts for business growth. Good roasting skills are essential for quality dark roasts. The coffee industry ha...

#15 Another Cup: A Chat with David Griswold Founder of Sustainable Harvest 03.06.2025

Coffee is a collaborative journey involving various stakeholders. Sustainability in coffee is not just a trend but a necessity. The coffee market is evolving, and so are consumer expectations. Entrepreneurship in coffee requires resilience and adaptability. The importance of community and relationships in the coffee industry cannot be overstated. The Cup of Excellence highlights the best in coffee...

#9 Ristretto: Mark and Rob Talk Packaging 28.05.2025

Packaging is both a marketing tool and a means to preserve freshness. The choice of packaging should reflect the coffee's intended market and distribution method. Simple and elegant packaging can be effective for local sales. Investing in quality packaging technology can enhance operational efficiency. Distinctive packaging helps brands stand out on crowded shelves. Understanding your brand identi...

Mark Inman, Coffee Trader Rachel Stanich, and Steve Cuevas from Freelance Coffee 23.05.2025

00:00 Introduction to Coffee Journeys02:59 Rachel's Coffee Origins and Career Path06:01 Transitioning to Coffee Trading08:58 The Impact of Coffee Quality and Sourcing12:04 Exploring Coffee Preferences and Brewing Methods15:08 Steve Cuevas and Freelance Coffee Project18:10 Building Relationships in the Coffee Industry20:54 Learning and Mentorship in Coffee Roasting23:49 Coffee Trends and Market Ins...

#8 Ristretto: Mark Talks with Martell from Sepia Coffee Project 15.05.2025

Takeaways Sepia Coffee Project is a black-owned roastery in Detroit. Martell Mason transitioned from coffee trading to roasting during the pandemic. The coffee market is volatile, but staying focused is key. Building relationships in the coffee community is essential. Transparency with partners helps navigate market challenges. Detroit has a growing coffee market with many opportunities. Sourcing...

#40 Madcap Coffee Launches The Proper Cap Podcast 13.05.2025

00:00 Welcome to the Coffee Business Lounge02:55 Introducing The Proper Cap Podcast04:32 The Vision Behind The Proper Cap08:26 The Exchange Podcast Journey12:48 Navigating Challenges in the Coffee Industry18:32 Teasing Future Episodes and Guests25:34 The Espresso Experience: Crafting Perfection28:05 Exploring Coffee Options: Tradition vs. Innovation31:57 The Podcast Journey: Embracing Imperfection...

Ex-Files #1: Providing Equipment to Retailer 09.05.2025

00:00 Introduction to Coffee Equipment Challenges02:53 The Pressure of Providing Equipment to Retailers06:03 Historical Context of Equipment Provisioning08:49 Negotiating Equipment Deals with Clients11:59 Structuring Contracts for Equipment Provisioning15:10 The Importance of Equipment Maintenance17:46 Navigating Risks in Equipment Financing20:49 Alternative Strategies for Small Roasters24:00 Unde...

#7 Ristretto: Rob Stephen Explains SAS Contracts 06.05.2025

Takeaways There are two types of SAS contracts: SASNANS and SAS Replace. SASNANS allows roasters to hold coffee while waiting for samples. SAS Replace is used to hold a commitment for a type of coffee. Traders should be consulted about using SAS contracts effectively. SAS contracts help roasters access unique coffee offerings. Understanding SAS contracts can lead to better coffee quality. Roasters...

Mark talks to Sam, Byron and Marta about GROW Guatemala May 20-23 30.04.2025

Takeaways The Grow Guatemala event emphasizes sustainability and community support. OFI plays a crucial role in enhancing local health services. Educational initiatives include coffee kindergartens for children. The event will feature a farmer panel to discuss interconnectedness in coffee production. Sustainability projects are ongoing throughout the year, not just during harvest. Local health cli...

#5 Ristretto: How to SCA 17.04.2025

  It's essential to have a plan when attending the SCA Expo. Prioritize events and meetings to avoid buyer's remorse when you get home. Divide and conquer with your team to maximize learning. Don't try and tackle the entire exhibit floor in one day. Don't rely on chance encounters; plan to meet people. Evaluate the purpose of attending each event or party. Change your shoes to keep your feet comfo...

#39 Coffee Blends 16.04.2025

takeaways Blending serves multiple purposes in the coffee industry. All coffee can be considered a blend in some form. Blending can appeal to a wider audience and create signature flavors. Economic factors play a crucial role in coffee blending decisions. Quality can be enhanced through thoughtful blending. Signature blends can become the cornerstone of a coffee brand. The market for coffee is evo...

#13 Another Cup: Rob Talks with Coffee Trader Ana Mallozzi 08.04.2025

00:00 Introduction to Ana 03:04 Ana's Journey in Coffee06:03 Transitioning to Coffee Trading09:04 Navigating the Coffee Market12:06 Building Relationships in Coffee14:54 Memorable Origin Trips17:59 Becoming a Trader at Covoya21:03 Reflections on Career Growth     Silver Spells by The Sugar Honey Iced Tea Ana Mallozzi solo album, April Visit and Explore Covoya!   TAKE OUT LISTENER SURVEY

#9 Extra Shot: Are Current Green Coffee Prices Unprecedented 25.03.2025

Current green coffee prices are unprecedented in nominal dollars. The term 'unprecedented' can create unnecessary uncertainty. Inflation must be considered when discussing coffee prices. Historical prices show that coffee has survived similar challenges. The average price of green coffee has often run contrary to other costs. Specialty coffee roasters often fail to raise prices appropriately. Cons...

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