The Double Your Production Podcast

Like it or not, dental patients are customers, and customers have demands. If the patient experience doesn't impress them, many of them will simply type "dentist near me" into Google and move on to the practice down the street. So, what do patients really want? How can dental practices deliver a world-class experience that fosters lasting patient loyalty? Dr. John Meis and Wendy Briggs are diving...

Dr. Kathryn Alderman is a dentist, a business leader, and an AI engineer. With an advanced education and a desire to be on the cutting edge of technology, she holds keen insights into how dental practices can use these emerging technologies to elevate patient care and improve day-to-day operations. Today, she's joining us on the podcast to share her recommendations and her outlook on AI in dentist...

Are you closely monitoring profitability in your dental practice? Many practice owners find themselves under financial pressure simply because they aren't monitoring the right metrics consistently. Between managing patients, leading a team, and keeping the practice running smoothly, it's easy for financial visibility to take a back seat. Today on the podcast, we're sitting down with Scott Brogi to...

Preventative care options are virtually useless if patients don't like them, won't say yes to them, or can't utilize them very well. The folks at Solventum know this and are taking preventative innovations to the next level, designing products that are not only more effective, but more widely embraced by patients.  Jen Post from Solventum is joining Wendy Briggs on The Double Your Production Podca...

Over the past 10 years, Seven Pines Dental Group has seen the kind of growth and success many dentists and teams dream of. Patients love them and care is exceptional. They've expanded locations, added talented team members, and the business went from $2 million in production to a whopping $12 million today. While there are many reasons for their inspiring success, one early shift was a change in t...

The ideal future of dentistry is providing patients with immediate care. Imagine if you could eliminate the need for second appointments, avoid lengthy appliance delivery times, and do everything today. This is quickly becoming a reality with SprintRay's advancements in 3D printing. Dentists and teams are now able to provide a wide array of services faster and easier (all while maintaining top qua...

Have you ever experienced this… You attend a dental conference, see new technology unveiled, and you see huge potential for your office. You decide to invest in the equipment, you're buzzing with the possibilities as you return to the office, but you're met with grumbles and resistance from the team. You see all the good that could come from using this new tool, but no matter what you say, the oth...

In just 5 years, Dr. Milton Cook has grown his dental practice from 1 to 5 locations (and is in the process of buying number 6). Over the years, he has built up an amazing leadership team that supports his growing enterprise and he's transitioned from a full-time dentist to a true CEO.  He's growing quickly and sustainably, with high-performing team members who can make decisions for each location...

AI is in the headlines every day, but what do these new advancements mean for dentistry? Today on the podcast, Dr. John and Wendy are joined by Richard May and Quin Briggs of Mango Voice to talk about how they're using AI technology to improve phone answering and conversions in dental offices. With AI call answering, analysis, and note-taking, they're not only creating a more positive experience f...

How much business success can realistically come from a single-doctor dental practice? After all, there are only so many hours in a week to see patients. How does this impact your exit options when you decide to retire or sell your practice? And, what are your options if you've reached this ceiling? Dr. John Meis and Wendy Briggs are sitting down to tackle these questions. In this episode, you'll...

We have 2 special guests on the podcast today, Dr. Vincent Mariano and Dr. Lisa Emirzian. They are the owners of a 3-location group practice, EMA Dental in Northampton, MA. They're joining leaders at The Team Training Institute to share a behind-the-scenes look at how they've grown their hygiene production by $1 million in just one year. They're also sharing how they've supported their team throug...

Happy Halloween from The Team Training Institute! In this special Halloween episode, Wendy and Dr. John are sitting down to share some of the scariest things they've seen in dental practices throughout their careers. From insurance mishandling to embezzlement to marketing disasters, you'll hear about some of the most embarrassing and damaging things dentists and teams have dealt with.  Let this ep...

Smooth, quick patient financing allows more patients to move forward with the care they need. One of the best ways to complete more diagnosed treatment is to provide better financing options. Years ago, patient financing meant difficult approvals, lots of paperwork, and a low success rate. Patients needed to have a high credit score to qualify, and most were denied, creating uncomfortable moments...

In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You'll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitability to teamwork to comprehensive preventative care....

On the podcast today, we're talking about money. Specifically, we're talking about the role production plays in a dental practice.    How important is production? If the owner-dentist is talking a lot about production, is that a sign of greed or possible over-diagnosing? A dental practice is a business, and money plays a role, but how does that factor into patient care and the overall practice atm...

Team compensation can be an emotionally-charged topic in any dental office. With wages rising and profits shrinking, this can put doctor-owners in a tough spot when determining a fair pay structure.   Today, Kellie Black is joining Wendy Briggs on The Double Your Production Podcast to share how to best handle compensation in the practice.   In this episode, you'll learn: How to determine the marke...

Most dentists are taking on too many things in the practice. They see patients every day, manage the team, and operate the business, all of which could be full time jobs. This overload often leads to burnout and causes practice growth to hit a ceiling, but delegation isn't always easy. Do any of these sound familiar? "The team is already working so hard, I can't ask them to take on any more." "By...

In part 2 of this episode, Dr. John Meis and Wendy Briggs are discussing more ways to protect your dental practice in the event of an economic recession. In this episode, you'll learn… How to make the most of lean periods in your practice Why it's a good time to evaluate your insurance participation and renegotiate reimbursement rates How to avoid bad habits if appointments dip Why an economic dow...

Over the past few months, there have been countless headlines warning of a recession. While nobody can predict the future, there is considerable evidence to indicate a looming downturn. What can you do to protect your dental practice? Contrary to popular belief, recessions don't hurt all businesses. Some companies make it through difficult periods unscathed, and some even take advantage of certain...

How is AI impacting the dental industry? How will it transform patient care? In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are diving into the AI advancements that they believe are making the biggest difference right now. Technology is improving at breakneck speed, and changes are coming to dentistry every day. As you look at the technology available, it's i...

When people work closely together, conflict is inevitable. In a dental office, disagreements will come up, but if you have strategies in place to handle them, these sticky moments can actually bring team members closer and create a stronger work environment. In this episode of The Double Your Production Podcast, Wendy Briggs is joined by Heather Driscoll to talk about ways to reduce conflict at th...

Every day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommendations for home care products for at-risk patient...

Do your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today's episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in their oral health. In this episode, you'll learn: Ho...

Patients appreciate options. When you're able to offer more to patients and provide the education and autonomy to choose a higher level of services, their health improves and the business performs better. When patients have access to new technology, new treatment, and advanced care, they are more engaged with their dental care and feel more satisfied with their providers. Today, dental hygiene coa...

Scheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today's episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her...