SeamlessMD
The Digital Patient
Stories from the frontline of Digital Patient Engagement
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Episodes
82: Intermountain Healthcare’s Mona Baset: Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy 08.11.2022 49:47
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mona Baset, Vice President of Digital Services at Intermountain Healthcare about "Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy."
81: Catholic Health’s Michael Mainiero: Using trauma as jet fuel for work, Establishing a Digital Culture, and the Importance of Empathetic Design 25.10.2022 39:47
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Michael Mainiero, Chief Digital & Information Officer at Catholic Health about "Using trauma as jet fuel for work, Establishing a Digital Culture, and the importance of empathetic design."
80: Hoag's Kathy Azeez-Narain: Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers 28.09.2022 48:31
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kathy Azeez-Narain, Chief Digital Officer at Hoag about "Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers."
79: MultiCare’s Dr. Michael Han: Urologist-turned-Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation 14.09.2022 48:19
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Han, Chief Medical Information Officer at CareConnect, an independent business unit of MultiCare Health System, about his journey from "Urologist to CMIO, Connecting Care to Patients in Underserved Communities, and Why Subtracting from Workflow is...
78: Sara Vaezy: How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy 10.08.2022 49:46
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sara Vaezy, Chief Digital Officer at Providence, about "How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy."
77: Tony Ambrozie: Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience 26.07.2022 59:27
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tony Ambrozie, Senior Vice President and Chief Digital Officer for Baptist Health South Florida, about "Applying Digital & Leadership Principles from Disney & AMEX to Transform the Healthcare Consumer Experience."
76: Sanjay Malaviya: Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness 19.07.2022 56:14
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sanjay Malayvia, Founder & Former CEO RL Solutions (now RLDatix) and Board Member at SeamlessMD, about "Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness."
75: Ben Chao: Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care 05.07.2022 51:35
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Ben Chao, President, CareConnect & Partner, MultiCare Capital Partners at MultiCare Health System about "Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care".
74: Dr. Patrick A. Woodard: Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders can Learn from Musical Orchestra 21.06.2022 55:44
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Patrick A. Woodard, Chief Digital Officer at Methodist Le Bonheur Healthcare about his journey as a "Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders can Learn from Musical Orchestra".
73: Mike McSherry: Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps 14.06.2022 54:56
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mike McSherry, Co-founder & CEO of Xealth about "Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps".
72: Dr. David Houghton: Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations 31.05.2022 56:46
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Houghton, Medical Director, Digital Medicine & Chief, Division of Movement and Memory Disorders, Department of Neurology at Ochsner Health, about "Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care a...
71: Dr. Michael Radtke: Implementing Digital Coaches for Patients, Using A.I.-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader 17.05.2022 44:45
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Radtke, Associate Chief Medical Informatics Officer at Intermountain Health, about "Implementing Digital Coaches for Patients, Using A.I.-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digi...
70: Dr. David Berger: Impact of Social Determinants of Health on Digital Health Adoption & Elevating Employee Satisfaction to Improve Patient Experience 03.05.2022 52:33
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David H. Berger, Chief Executive Officer at the University Hospital of Brooklyn at State University of New York Downstate Health Sciences University, about "The Impact of Social Determinants of Health on Digital Health Adoption, Elevating Employee Satisfa...
69: Dr. Denise Basow: From Editor-in-Chief of UpToDate to Ochsner Health’s Chief Digital Officer, Re-Building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data 26.04.2022 49:54
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Denise Basow, Chief Digital Officer at Ochsner Health, about her journey "From Editor-in-Chief of UpToDate to Ochsner Health’s Chief Digital Officer, Re-Building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to D...
68: Dr. Becket Mahnke: Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army 12.04.2022 1:01:58
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Becket Mahnke, Chief Medical Information Officer at Confluence Health, about "Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army".
67: Dr. David Putrino: Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented 05.04.2022 52:07
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Putrino, Director of Rehabilitation Innovation at The Mount Sinai Health System & "Chief Mad Scientist" at Not Impossible Labs, about "Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Re...
66: Lydia Lee: Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation 30.03.2022 49:17
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Lydia Lee, Partner, National Digital Health Lead at KPMG, Global Co-Lead, KPMG Connected Enterprise for Health and Chair, HIMSS Americas Board of Advisors, about "Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transfor...
65: Dr. Eric Wallace: Leveraging Digital Care & Telemedicine for Rural Patients & Addressing Health Disparities Impacted by Technology 24.03.2022 1:00:04
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Wallace, Medical Director of Telehealth at UAB, about "Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology".
64: Dr. Roberta Schwartz: Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders 17.03.2022 55:28
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Roberta Schwartz, Executive Vice President & Chief Innovation Officer at Houston Methodist Hospital, about "Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders".
63: Aaron Hajart: Digital Ecosystems for Patients, Health Literacy & Chatbots 11.03.2022 45:38
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Hajart, Chief Operating Officer and Senior Vice President for Strategy & Innovation at Bergen New Bridge Medical Center, about "Digital Ecosystems for Patients, Health Literacy & Chatbots". For show notes, please visit: https://seamless.md/blog/...
62: Duska Kennedy: The Role of a Chief Digital Officer & Implementing a Digital Front Door 02.03.2022 48:32
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Duska Kennedy, Chief Digital Officer at North York General Hospital, about "The Role of a Chief Digital Officer & Implementing a Digital Front Door". For show notes, please visit: https://seamless.md/blog/the-digital-patient-episode-62-duska-kennedy...
61: Andriana Lukich: Building a World-Class Digital Hospital For Patients 15.02.2022 57:49
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Andriana Lukich, Director of Digital Solutions at St. Joseph's Healthcare Hamilton, about "Building a World-Class Digital Hospital For Patients". For show notes, please visit: https://seamless.md/blog/the-digital-patient-episode-61-andriana-lukich-building-a-...
60: Dr. Judd Hollander: Navigating 9x Growth of Telehealth During COVID-19 And Designing the National Framework for Telehealth Measurement 08.02.2022 44:15
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Judd Hollander, Senior Vice President of Healthcare Delivery Innovation at Thomas Jefferson University, about "Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement". For show notes, please visi...
59: Dr. Claire E. Graves: From Arts & Humanities to Digitizing the Endocrine Surgery Experience 25.01.2022 45:16
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Claire E. Graves, Endocrine Surgeon at the University of California Davis, about her journey "From Arts & Humanities to Digitizing the Endocrine Surgery Journey". For show notes, please visit: https://seamless.md/blog/the-digital-patient-episode...
58: Dr. Abdelrahman Nimeri: Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes 18.01.2022 41:44
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Abdelrahman Nimeri, Section Chief of Bariatric Surgery & Medical director of Atrium Health Weight Management at Atrium Health about "Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes". For show notes, pl...
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