SeamlessMD

The Digital Patient

Health EN ↓ 232 episodes

Stories from the frontline of Digital Patient Engagement

Author

SeamlessMD

Category

Health

Podcast website

seamless.md

Latest episode

Jul 10, 2026

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Episodes

157: Virtua Health’s Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare 19.12.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Tarun Kapoor, Chief Digital Transformation Officer at Virtua Health, about "Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, Adapting to the Quadruple Storm in Healthcare, and more..."

156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors 12.12.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cherrington, VP, Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..."

155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars 06.12.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis Jeansonne, CMIO at Ochsner Health, about "Pioneering Draft AI responses for Patient Messages, The Potential of AI-powered Surgical Robots, What it Takes to Achieve Epic 10 Gold Stars, and more..."

154: UChicago’s CMIO, Dr. Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home 28.11.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Cheng-Kai Kao, Chief Medical Information Officer & Medical Director of International Programs at UChicago Medicine, about "Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, Calculating ROI for Hospital at Home,...

153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data? 22.11.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Nirav Shah, Medical Director of Quality Innovation and Clinical Practice Analytics at Endeavor Health, about "AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, Is There Such a Thing as Too Much Data?" and more...

152: Bon Secours Mercy's Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure 15.11.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, about "Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, Why 'Situational Awareness' Prevents Innovation Failure, and more..."

151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and more 08.11.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ann Cappellari, CMIO at SSM Health, about "A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, Should clinician burnout really be measured by number of clicks, and more..."

150: Yale’s CHIO Dr. Allen Hsiao: Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, and How to use MyChart for Equitable Research Participation 01.11.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Allen Hsiao, Chief Health Information Officer at Yale New Haven Health and Yale School of Medicine, about "Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, How to use MyChart for Equitable Research Pa...

149: CHA’s CMIO and Shift’s Co-Founder, Dr. Hannah Galvin: Equitable Interoperability, Making AI Scribes Work for Pediatrics, and Building National Standards for Data Segmentation 24.10.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Hannah Galvin, CMIO at Cambridge Health Alliance and Co-Founder at Shift Health Care Task Force, about "Equitable Interoperability, Making AI Scribes Work for Pediatrics, Building National Standards for Data Segmentation, and more..."

148: Becker's Health IT conference recap: Most provocative ideas we heard, podcast guest cameos, Putting vendors in the dungeon, and are we really OK moving to the Hyatt? 17.10.2024

In this special episode of The Digital Patient , hosts Alan Sardana and Dr. Joshua Liu reflect on their time at Becker’s 9th Annual Health IT + Digital Health + RCM Meeting in Chicago. This episode focuses on their experiences at the event, discussing everything from the most provocative ideas they heard to valuable vendor insights from the dungeon... and tips on how to make the most out of health...

147: Northwestern Medicine’s Director of Innovation, Kali Arduini Ihde: Scaling AI Scribes, Launching a Start Up Accelerator, and Creating a Safe Space for Innovation 10.10.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kali Arduini Ihde, Director of Innovation at Northwestern Medicine, about "Scaling AI Scribes, Launching a Start Up Accelerator, Creating a Safe Space for Innovation, and more..."

146: NerdMDs Co-founder & Heidi Health CMO Dr. Adam Carewe: What actually happened at Kaiser Permanente w/ AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face w New Tech 26.09.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Adam Carewe, Co-founder at NerdMDs & CMO at Heidi Health, about "What actually happened at Kaiser Permanente with AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face with New Tech, and more..."

145: Duke’s Chief Analytics & Medical Information Officer, Dr. Armando Bedoya: How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI 19.09.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Armando Bedoya, Chief Analytics & Medical Information Officer at Duke University Health System, about "How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI, and more..."

144: UK HealthCare's CMIO, Dr. Romil Chadha: Building Solutions on Paper First, When to Introduce Friction vs. Automation, and Why Too Many Measures Can Hurt Healthcare 12.09.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Romil Chadha, Chief Medical Information Officer at UK HealthCare, about "Building Solutions on Paper First, When to Introduce Friction vs. Automation, Why Too Many Measures Can Hurt Healthcare, and more..."

143: The Guthrie Clinic’s CDO, Terri Couts: Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, and Focusing on Solving Root Problems 05.09.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Terri Couts, Chief Digital Officer at The Guthrie Clinic, about "Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, Focusing on Solving Root Problems, and more..."

142: MUSC's Enterprise CDTO, Crystal Broj: Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, and Embracing Imperfect Pilots for Practical Improvements 29.08.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC, about "Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, Embracing Imperfect Pilots for Practical Improvements, and more..."

141: Northern Light Health's System CMIO, Dr. Michael Ross: How AI will improve eConsults w/ contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes & more 22.08.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Ross, System CMIO at Northern Light Health, about the "How AI will improve eConsults with contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes, how asynchronous patient care will look in the futu...

140: CoxHealth’s Summer Blackerby and Gina Ellerbee: Launching a Virtual Nursing Pilot in 9 Days, Scaling Beyond the Pilot, and Shifting From Task-Based Workflows to Patient-Centered Collaboration 15.08.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Summer Blackerby, Chief Nursing Information Officer at CoxHealth, and Gina Ellerbee, Administrative Director of Nursing Practice and Professional Development at CoxHealth, about "Launching a Virtual Nursing Pilot in 9 Days, Scaling Virtual Care Beyond th...

139: UCSD's CCIO, Dr. Christopher Longhurst: Pioneering AI-generated patient message drafts, Why implementation will make or break your innovation & Bridging the gap between AI performance & outcomes 08.08.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Christopher Longhurst, Chief Clinical & Innovation Officer, Associate Dean, and Executive Director of the Jacobs Center for Health Innovation at UC San Diego Health, about "Pioneering AI-generated patient message drafts, Why implementation will m...

138: UVM's Drs. McEntee & Stinnett-Donnelly: Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, and How to Sunset Old Tech Processes 01.08.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rachel McEntee, Chief Medical Information Officer, and Dr. Justin Stinnett-Donnelly, Associate VP, Business Owner for Inpatient and Ancillary Applications at The University of Vermont Health Network, about "Assessing AI Scribes via Crossover Comparis...

137: Advocate's Innovation Advisor, Colleen Hole: Deep Dive on Hospital at Home: Navigating Regulatory Challenges, Dealing w/ Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing 25.07.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Colleen Hole, Strategy Advisor for Innovation and Commercialization at Advocate Health, about "Hospital at Home; Navigating Regulatory Challenges, Dealing with Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing, and more...&quo...

136: UI Health’s CMIO, Dr. David Chestek: Why AI Scribes will never have 100% clinician adoption, How to pick representative user groups for health tech pilots, and Why wearables pose a problem 18.07.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Chestek, Chief Medical Information Officer at University of Illinois Health & Health Sciences System, about "Why AI Scribes will never have 100% clinician adoption (and that’s OK), How to pick representative user groups for health tech pilo...

135: Baptist Memorial's CMIO, Dr. Jake Lancaster: Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses Time Without Tech, and Exploring Systemic Healthcare Issues Through Fiction 11.07.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jake Lancaster, CMIO at Baptist Memorial Health Care, about the "Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses 20 Minutes Per Shift Without Tech, Exploring Systemic Healthcare Issues Through Fiction, the Arthurian Legend,...

134: UMass Memorial Health Care’s CQO & CCIO, Dr. Eric Alper: Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, and How Incentives Drive Patient Care 27.06.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Alper, Chief Quality Officer and Chief Clinical Informatics Officer at UMass Memorial Health Care, about the "Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, How Incentives Drive Patient Care, and...

133: Memorial Healthcare System's CMIO, Dr. Jennifer Goldman: Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, and Mastering Change Management in a WFH Environment 20.06.2024

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jennifer Goldman, CMIO at Memorial Healthcare System (FL), about the "Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, Mastering Change Management in a WFH Environment, and more..."

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