The Digital Download Podcast

In this episode of The Digital Download, we explore key strategies for effective leadership and building lasting organizational cultures, with insights on aligning values and fostering growth, from leadership Dr. Karen Wilson-Starks, President and CEO of TRANSLEADERSHIP, INC. Dr. Karen Wilson-Starks shares her personal journey as a clinical psychologist and founder of TransLeadership, Inc., and pr...

In this episode of The Digital Download, we unlocked key insights into cybersecurity essentials with Terry Ziemniak, a fractional Chief Information Security Officer (CISO). Discover how Terry, helps small to midsize businesses achieve the right balance of security without hampering operations. Learn about effective risk management strategies and understand why being "secure enough" is crucial for...

In this episode of The Digital Download, we discover how AI can transform your business operations with Arnaud Lucas, CTO and VP of engineering at Wanderu. We learn about the copilot model, where AI assists in tasks while emphasizing the importance of human oversight to prevent AI hallucinations - factual, logical, and contextual - and how to mitigate their risks through effective prompt engineeri...

In this episode of The Digital Download, we explore the art of luxury branding, storytelling, and targeting diverse high-end clients in the digital age with luxury branding expert Elizabeth Solaru. Discover how storytelling and branding can transform an ordinary product into a luxury brand, the importance of understanding your luxury clients, and the unique challenges of creating digital luxury ex...

In this episode of The Digital Download, we explore the complexities of allyship, the importance of authentic representation, and overcoming unconscious bias with DEI advocate and founder of Equity in Tech Group, Cohan Leon Daley. We also discuss the necessity of authentic representation in leadership roles and how superficial gestures fall short of meaningful change. Other significant topics incl...

In this episode of The Digital Download, we unlock the secrets to making price irrelevant through exceptional customer experiences with insights from John DiJulius, consultant, Chief Revolution Officer, and author of 'The Customer Service Revolution'. Hear practical insights from John’s work with top brands like Ritz Carlton, Lexus, and Starbucks. Discover how consistency in service, personalized...

In this episode of The Digital Download, we learn how strategic doing can transform the productivity and collaborative efforts in your organization. Ed Morrison, the founder of Strategic Doing, joins us to discuss linking, leveraging, and aligning assets to create value and improve productivity. Ed emphasizes the importance of collaborative ecosystems and the integration of heuristic principles fr...

In this episode of The Digital Download, we explore the keys to mastering sales, overcoming stereotypes, and creating realistic growth expectations with our guest, Mark Cox, Founder of In the Funnel Sales Coaching and author of “Learn to Love Selling”. Mark emphasizes the joy of mastery, likening sales to other pursuits like sports or music. According to Mark, practicing your sales pitch or presen...

In this episode of The Digital Download, we explore the significant benefits of neuroinclusion in the workplace with neurodiversity advocate and Uptimize CEO, Ed Thompson. Understanding and fostering an environment that supports and seeks to attract neurodiverse employees not only creates a more diverse environment, but it also drives business success. Learn about the major barriers neurodivergent...

In this episode of The Digital Download, we speak with Felicity Wingrove, a leadership communications and PR expert, as she shares practical strategies for effective communication, fostering authentic connections, and driving engagement in professional settings. Learn tips for improving self-awareness, adapting messages to different audiences, and creating a fun, safe working environment that prio...

In this episode of The Digital Download, we discuss how evolving business practices can drive long-term success with Entrepreneur Philosopher, author, and professor, Sid Mohasseb. Sid explains the importance of moving beyond traditional profit-maximization strategies to foster adaptability in a rapidly changing world. By harmonizing the needs of employees, customers, investors, partners, and socie...

In this episode of The Digital Download, we explore the art of customer retention with renowned expert Alyssa Nolte, CEO of TruVue. Alyssa shares her wisdom on understanding your customers' needs beyond mere ratings and emphasizes the necessity of “ruthless empathy.” Get practical advice on predicting customer churn, handling customer feedback effectively, and the real worth of metrics like Net Pr...

In this episode of The Digital Download, we explore strategies for leveraging public speaking to drive more business opportunities with renowned speaking consultant and author, Lois Creamer. Lois shares invaluable strategies and insights on how to understand client needs, leverage aftercare for client engagement, and effectively use AI in public speaking. Discover her unique approach to "speaking...

In this episode of The Digital Download we discover how AI clones can streamline your business processes while providing personalized experiences and enhancing efficiency with, TJ Walker, a leader in personal development and communication coaching and CEO of Ultimize. Gain insights into the practical applications of AI clones, from handling repetitive client interactions to offering real-time pers...

In this episode of The Digital Download, we dive into how Agile principles can transform business operations, beyond just IT. Special guest Mark Entrekin, with over 40 years of experience in transformation and continuous improvement, connects the dots between IT’s Agile practices and real-world business improvement. Discover how breaking down projects into smaller tasks, iterative progress, and ef...

In this episode of The Digital Download we discuss the need for teaching entrepreneur skills to today’s youth. Entrepreneurship can open doors out of poverty while also fostering essential skills like financial literacy and digital innovation. Learn about the concept of "failure as feedback," understanding how resilience and persistence can enhance one’s entrepreneurial journey. And discover how e...

Discover how to overcome imposter syndrome and boost your self-efficacy in leadership with expert insights from Flo LaBrado on this episode of The Digital Download. Learn how to leverage positive feedback, the importance of self-reflection, and the role of coaching in fostering authentic leadership. Gain valuable tips for enhancing public speaking skills, creating psychological safety, and alignin...

In this episode of The Digital Download, we discover the value of vermicomposting with waste management expert Kathy Nesbitt. Learn how to turn trash into treasure with valuable tips and methods as Kathy passionately discusses how composting and vermiculture can transform waste into valuable resources, which is essential for sustainability. She provides detailed advice, from maintaining proper tem...

In this episode of The Digital Download, we sit down with Simon Hartley to break down the "pear-shaped motivation" (hint: it’s an acronym). Learn how these four pillars drive human behavior and how they can be harnessed to enhance both personal and team performance. Gain a deeper understanding of how different motivators can change throughout your career, impacted by major life events and evolving...

In this episode of The Digital Download, we engage in a discussion on the crucial role of listening in organizations with author and employee engagement expert, Howard Krais. Discover how effective listening can transform workplace dynamics, improve mental well-being, and foster a more inclusive and engaged work culture. Explore the importance of responsive communication, active employee feedback,...

In this episode of The Digital Download, we chat with special guest Paul Lloyd. Paul brings decades of hands-on experience in guiding businesses through the tricky transition from referral-based growth to a deliberate sales strategy. Paul shares his wisdom on why understanding your customers and the importance of empathy can change your sales game. He explains how people buy outcomes, not just pro...

In this episode of The Digital Download, we examine the importance of building a positive company culture with special guest Doug Betts, the HR Director Consultant and Owner of Sure Betts HR Solutions Ltd. We discuss practical insights on employee retention, innovative problem-solving, and fostering environments where employees feel valued and safe. We talk about how generational differences impac...

In this special episode of The Digital Download, we’re celebrating World Enablement Day by diving deep into the realm of social enablement. The DLA Ignite team and their proud partners discuss the importance of being approachable, being sociable, and being generous on social media. Learn how sharing personal experiences and being authentic on social media can substantially build your personal bran...

In this episode of The Digital Download podcast we sit down with Donna Rosa to discuss the unique challenges entrepreneurs in developing countries face and how they can overcome them to succeed. With over two decades of experience in international business and humanitarian assistance, Donna shares her unique insights on supporting these entrepreneurs.   The episode addresses topics like microfinan...

In this episode of The Digital Download, we explore the art & science of sales through bread-making in a unique blend of professional insights and culinary delights with Bertrand Godillot, Founder of Odysseus and Co. In what we believe is a first on LinkedIn Live, we go into the kitchen to explore the correlation between kneading techniques and strengthening client relationships. We discover the s...