The Cure

Every health system is one bad week from a capacity crisis: aging patients, thinning margins, beds already full. In this episode, Dr. Charles Nordstrom shares how his team absorbed a permanent surge in demand- no new beds, no mass hiring. Listen in to learn more about a real playbook for operational resilience.

Most healthcare tech promises everything and changes nothing. In this episode, Dr. Adam Groff breaks down his three-phase model for AI in healthcare. He explains what an "AI control plane" actually means for hospital IT teams and what's really required to bring new technology to home-based care without making it worse. If you work in health systems operations, clinical informatics, o...

Healthcare policy can feel distant—but its impact is anything but. In this episode, we pull back the curtain on the decisions happening in statehouses that are actively shaping how care is delivered, who can access it, and what it costs. Joined by government relations experts, we break down the complex—but critical—policy conversations unfolding across New Hampshire, Vermont, and at the federal le...

What if some of the patients you’ve admitted for pulmonary embolism didn’t actually need to stay in the hospital? And what if others—who looked stable at first—were actually closer to clinical deterioration than we realized? The 2026 multisociety guidelines on acute pulmonary embolism challenge how we’ve been thinking about PE for years. This isn’t just an update on anticoagulation—it’s a shift to...

We spend our careers caring for patients- but how often do we truly understand their experience? In this episode, a seasoned physician shares what it feels like to suddenly become the patient- vulnerable, uncertain, and navigating the system he thought he knew so well. This conversation explores fear, frustration, gratitude, and small moments that define the care experience. If you've ever receive...

Imagine recovering from pneumonia in your own bed, your vitals streaming directly to your care team. Dr. Jose Mercado and Dr. Anais Ovalle unpack the rise of hospital-at-home and remote patient monitoring, two models changing how we think about inpatient care. They discuss what works, what doesn’t, and what health systems must get right to make home truly safe for healing.

In this episode, we focus on the lived experiences of patients, families, and care teams — and how simple, human moments can transform the care journey. You’ll hear a powerful story of recovery after stroke, and how our care experience team created trust, comfort, and hope through compassion and creativity. Together , we’ll explore how these small acts of kindness ripple into profound changes in p...

Healthcare policy is shifting fast across New Hampshire and Vermont, and the changes impact every corner of patient care- from hospital funding to rural access and workforce support. In this episode, we break down the most important legislative updates, what they mean for you, and how to prepare for what's ahead. Whether you're a clinician, administrator, or just curious about the future o...

This episode is coming to you live from our semi-annual Care Experience Collaborative meeting. Joining us on stage are three incredible leaders whose work shapes patient and family centered care across our health system. We'll explore why Care Experience must be more than a project- it's a culture that empowers patients, families, and frontline teams to co-design safer, more compassionate...

In these episode, we continue our conversation around novel antimicrobials. We'll delve into how these drugs are changing clinical practice, what stewardship looks like in this era, and how to balance access with responsibility. We'll cover when to reach for these agents, when to hold back, and how they fit into the ever-evolving landscape of bacterial infections, invasive fungi, and trick...

In this episode, we're digging into a topic that's deeply personal for many of us in healthcare: moral injury. It's a term that's gaining attention, but for many clinicians, it's not just a concept - it's a lived experience. It's that deep discomfort, even anguish, that comes when you're forced to act in ways that go against your values or professional standards. Wh...

We all know that antimicrobial resistance isn't a looming threat- it's already here! And for clinicians on the front lines, the challenge of treating resistant infections is becoming more and more common. In this episode, we explore some of the latest and most intriguing antimicrobials that are either already on hospital formularies or on the horizon for future use. We'll look at their...

In this episode, we will be talking about the Provider Ambassador Program for Care Experience. This is a unique initiative aimed at supporting and developing healthcare providers. At its heart are the provider coaches, who offer personalized coaching and communication skills training to their peers. This approach strenghtens provider well-being while enhancing the patient experience. Stay with us...

In this episode, we're driving into the heart of what makes organizations thrive in today's fast-paced, ever-evolving world. How do leaders balance operational efficiency while fostering an inclusive culture where everyone feels empowered to contribute? What role does technology play in streamlining processes without losing the human touch? And most importantly. how can we, as leaders, create envi...

In this episode, we’re diving into the fascinating journey of quality improvement in healthcare —from its humble beginnings in the 1800s to the cutting-edge strategies shaping its future. Join Dr. Michael Calderwood, Chief Quality Officer at Dartmouth Hitchcock Medical Center, as he uncover the stories of groundbreaking pioneers like Florence Nightingale and Ignaz Semmelweis and connect their lega...

Artificial Intelligence is no longer just a futuristic concept—it’s reshaping healthcare today. In this episode, we dive deep into how AI is already impacting patient care, diagnostics, and the daily workflow of healthcare professionals. We’ll explore the pros and cons of using AI in clinical settings, real-world examples of AI tools currently in use, and a glimpse into the future of personalized...

In this epsiode, we will dive into the transformative power of care partnerships and coproduction in healthcare. Whether it's patients, families, or healthcare teams, collaboration lies at the heart of meaningful change. When care partners and healthcare professionals come together, they can create systems that are more responsive, compassionate, and effective. We'll explore how co-creatin...

In this episode, we delve into the pressing issue of access to dermatology services. We explore the national and local challenges contributing to long wait times for dermatology appointments, including the aging population, increasing cases of skin cancer, and the rising demand for innovative dermatologic treatments. This episode also touches on the borader implications of improving access to spec...

In this episode, we will be tackling some pressing issues that have emerged in the wake of COVID-19, including staffing shortages, the strain on hospital capacity, and the disruption of the global supply chain. The pandemic has cast a spotlight on many vulnerabilities within our healthcare system but it's not all doom and gloom. We also talk about the importance of staff engagement in cultivat...

We have an incredibly important and timely topic to discuss; healthcare legislation updates in New Hampshire and Vermont. Healthcare laws and regulations are constantly evolving, and staying informed about these changes is crucial for providers, patients, and policymakers alike. In this episode, we'll break down the most recent legislative updates from our neighboring states and explore how th...

This episode dives into a topic that's both innovative and essential: how online peer support networks can be a lifeline for those caring for loved ones with serious health conditions. In our increasingly digital world, the power of online communities has become undeniable. For care partners- those remarkable individuals who provide emotional, physical, and sometimes medical support to patient...

This episode focuses on a fascinating and often overlooked topic; asymptomatic bacteriuria. This condition, characterized by the presence of bacteria in the urine without symptoms of an infection, poses unique challenges in the field of antimicrobial stewwardship. We'll explore what asymptomatic bacteriuria is, who is most affected, and why it's important to differentiate this condition fr...

In this episode, we'll explore the delicate balance of utilizing steroids for treatment while navigating the potential side effect of hyperglycemia. Our conversation pivots on understanding the mechanisms behind steroid induced hyperglycemia, emphasizing the importance of early detection, and effective management strategies. Our goal is to equip you with valuable insights and practical tips th...

Some studies have suggested that GLP-1 receptor agonists might offer direct cardiovascular benefits beyond those associated with weight loss, blood pressure reduction, improved lipid profiles, and glycemic control. These include potential protective effects on the heart and vascular system, such as improved endothelial function, reduced atherosclerotic plaque formation, and decreased myocardial st...

Co-production in healthcare refers to an approach where patients, their families, and healthcare providers work together as partners to design, manage, and deliver health services. A learning health system is a framework in which which data and experience are systematically integrated to improve health outcomes. When these two concepts are combined into a co-production learning health system, it s...