CUInsight | Credit Union
The CUInsight Experience
The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, founder and president/CEO of Zealyst . In each episode, they explore leadership, life, and the credit union movement through candid conversations with industry leaders and changemakers. Together, they uncover lessons, insights, and experiences that help listeners become better leaders and strengthen the movement we all serve. The CUInsight Experience is produced by John Pettit, Managing Editor of CUInsight.com .
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CUInsight | Credit Union
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Podcast website
Latest episode
Jul 3, 2026
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Episodes
Marlene Schwartz - Laying the Groundwork (#62) 28.02.2020 39:58
“You begin to grow exponentially when you understand yourself and your limitations” - Marlene Schwartz Welcome to episode 62 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement fo...
Ryan Donovan - Taking the Hill (#61) 21.02.2020 50:15
“Never let the number of times you’ve gone around the sun be a limit on your potential” - Ryan Donovan Welcome to episode 61 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement for...
Maria LaVelle - Empower Others (#60) 14.02.2020 39:24
“Life happens to everyone, don’t judge” - Maria LaVelle Welcome to episode 60 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward. Have you ever had a mentor push you to be...
Anthony Hernandez - Building Consensus (#59) 07.02.2020 55:59
“Set the goal. Create the plan. Then forget the goal and work the plan.” - Anthony Hernandez Welcome to episode 59 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. Do...
Rhonda Hotard - Find Your Why (#58) 31.01.2020 44:44
“Help people so they can focus on life.” - Rhonda Hotard Welcome to episode 58 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. What is your ‘Why’? Listen as Randy an...
Jeff Olson - Stay Relevant (#57) 24.01.2020 35:52
“Title doesn’t make you a leader.” - Jeff Olson Welcome to episode 57 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In today’s episode, I’m speaking with Jeff Olso...
Rachel Pross - Living Fully (#56) 17.01.2020 44:33
"Get out of your own way and remember that there are no guarantees in life. Live it fully every day." - Rachel Pross Welcome to episode 56 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the...
Deepthi Dommaraju - Listen, Learn and Lead (#55) 10.01.2020 34:08
“If you have a personal goal. You and only you can change that.” - Deepthi Dommaraju Welcome to episode 55 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In this epi...
Rodney Hood - Effective Not Excessive (#54) 03.01.2020 52:33
“Proper preparation and planning prevent poor performance.” - Chairman Rodney E. Hood Welcome to episode 54 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In this episode, Randy is...
Randy Smith - Learning and Growing (#53) 20.12.2019 45:30
“It doesn’t have to be done or perfect to launch.” - Randy Smith Welcome episode 53 of The CUInsight Experience podcast. The season one finale. Hosted by Randy Smith , co-founder of CUInsight.com . This episode the tables are turned and Jill Nowacki, president and CEO of Humanidei (and my human), plays host and is putting me on the hot seat. Jill asks me all the questions I have asked my guests th...
Renée Sattiewhite - Let’s Be Clear (#52) 13.12.2019 49:01
“There’s a light that shines for people who are of service and purpose.” - Renée Sattiewhite Welcome to episode 52 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . In this episode Randy welcomes Renée Sattiewhite to the show. Renée is the President and CEO of the African-American Credit Union Coalition. Randy and Renée both attended the 20th SACCA Congress...
Tom Kane - CIA to CEO (#51) 06.12.2019 50:09
“Never show up with a problem without at least one solution.” - Tom Kane Welcome to episode 51 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy welcomes Tom Kane to the show. Tom is the President and CEO of the Illinois Credit Union League, as well as LSC and other organizations. Tom received a Masters Degree in International Relations with a f...
Susan Mitchell - Collision Course (#50) 29.11.2019 40:08
“Stand up for the things in our life that count.” - Sue Mitchell Welcome to episode 50 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy is very excited to welcome Susan Mitchell. Sue is the CEO of Mitchell, Stankovic and Associates, and a long-time credit union advocate. Sue and her team started the Underground Collision; to get conversatio...
Denise Wymore - Question Everything (#49) 22.11.2019 34:35
“We are only limited by our imagination.” - Denise Wymore Welcome to episode 49 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy welcomes Denise Wymore to the show. Denise has been in the credit union industry for over 30 years and with NACUSO for almost four. She is responsible for membership development and helping CUSOs tell their stories. S...
George Ombado - Rising Up (#48) 19.11.2019 30:50
“Focus on the well being of the people.” - George Ombado Welcome to episode 48 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy welcomes George Ombado, CEO of ACCOSCA , a Pan-African confederation of national associations of savings and credit cooperatives societies. This episode was recorded at the 20th Annual SACCA Congress in Mombasa, Ke...
Julie Ferguson - Be Memorable (#47) 15.11.2019 31:42
“The more engaged your employees are, the more engaged your members are.” - Julie Ferguson Picture this, warm sunshine, sand running through your toes, and the breeze from the Indian Ocean gently ruffling your hair. Randy Smith , co-founder of CUInsight.com , is on location with his guest Julie Ferguson at the 20th SACCA Congress in beautiful Mombasa, Kenya. Listen in as they have a friendly conve...
Steph Sherrodd - Focused Vision (#46) 08.11.2019 32:03
“Great leaders are surrounded by a village of great leaders.” - Steph Sherrodd Steph Sherrodd is our guest on episode 46 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . Steph is the President and CEO of TDECU in Houston, the largest credit union in Houston and the 4th largest in the state of Texas. Their purpose is to improve the lives of their membe...
Bill Cheney - Lead with the Heart (#45) 01.11.2019 47:41
“Our focus is on who we serve and how we serve them. That is what has made us successful.” - Bill Cheney Welcome to episode 45 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy welcomes Bill Cheney, the President, and CEO of the SchoolsFirst Federal Credit Union. They are taping this episode from Mombasa, Kenya, where Bill was the keynote sp...
Mollie Bell - Winding Road (#44) 25.10.2019 42:56
"Go do the thing that makes you uncomfortable, go push yourself, go stretch yourself." - Mollie Bell Welcome to episode 44 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Randy welcomes Mollie Bell to the show. Mollie is the Chief Development Officer at Ent Credit Union in Colorado Springs. Her peers know her as a person with a real passion for...
Jim Morrell - Unknown Impact (#43) 18.10.2019 43:44
“Community development is not a fad, it’s who we are.” - Jim Morrell Welcome to episode 43 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Randy welcomes Jim Morrell to the show. Jim is the President and CEO of Peninsula Credit Union in Shelton, Washington, he is also involved community and international development and on the board of NACHA. Jim believe...
Monica Belz - Taking the Torch (#42) 11.10.2019 48:10
“Everything we see was created by someone.” - Monica Belz Welcome to episode 42 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy is talking with Monica Belz, President and CEO of Kauai Government Employees FCU. In essence, credit unions are social enterprises with social missions. Monica discusses what this means and gives us examples of how th...
Miriam De Dios Woodward - Embracing Change (#41) 04.10.2019 35:47
“If you don’t make the time for it, it’s never going to happen.” - Miriam De Dios Woodward Thank you for tuning in to episode 41 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy is talking to Miriam De Dios Woodward, the President and CEO of PolicyWorks . Regulatory compliance challenges that confront credit unions change and grow every year. M...
John Bratsakis - Be Authentic (#40) 27.09.2019 38:43
“Be who you are whether it's your credit union, you as a leader, or as an individual.” - John Bratsakis Welcome to episode 40 of The CUInsight Experience podcast, hosted by Randy Smith , Co-Founder of CUInsight.com . In this episode, Randy has a conversation with John Bratsakis, the President and CEO of the Maryland and DC Credit Union Association. Giving a voice to credit unions with our le...
Lauren Culp - Looking Forward (#39) 20.09.2019 37:00
“When one of us succeeds, we all rise.” - Lauren Culp Welcome to episode 39 of The CUInsight Experience podcast. Hosted by Randy Smith , Co-Founder of CUInsight.com . In this episode, Randy has a conversation with Lauren Culp, the new Publisher and CEO of CUInsight.com. Randy and Lauren talk about the need for credit unions to embrace their identity and nimbly adapt to changes both for the market...
Amy Downs - Resist Complacency (#38) 13.09.2019 45:56
“It’s not so much what happens to you in life that matters, it’s how you choose to respond to it.” - Amy Downs Welcome to episode 38 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . In this episode, Randy is talking to Amy Downs President and CEO of Allegiance Credit Union in Oklahoma City, she is a motivational speaker, an IronMan Triathlete and an Oklaho...
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