CUInsight | Credit Union
The CUInsight Experience
The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, founder and president/CEO of Zealyst . In each episode, they explore leadership, life, and the credit union movement through candid conversations with industry leaders and changemakers. Together, they uncover lessons, insights, and experiences that help listeners become better leaders and strengthen the movement we all serve. The CUInsight Experience is produced by John Pettit, Managing Editor of CUInsight.com .
Author
CUInsight | Credit Union
Category
Podcast website
Latest episode
Jul 3, 2026
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Episodes
Christina O’Brien - Building Foundation (#87) 21.08.2020 30:40
“It’s about growing and learning, and taking every opportunity that you’re afforded.” - Christina O’Brien Thank you for tuning in to episode 87 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit...
Ken Cahoon - Perfecting the Process (#86) 14.08.2020 45:54
“Save people money, increase their buying power, and enhance their lives.” - Ken Cahoon Thank you for tuning in to episode 86 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. With more...
Joanne Todd - Creating Community (#85) 07.08.2020 41:22
“Education is really the most powerful thing behind change.” - Joanne Todd Thank you for tuning in to episode 85 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Credit union leaders ca...
Chuck Purvis - Reenergized and Reengaged (#84) 31.07.2020 48:05
“We’ve got to collaborate as an industry to be able to innovate.” - Chuck Purvis Thank you for tuning in to episode 84 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. The credit union...
Brian Branch - Global Exposure (#83) 24.07.2020 32:08
“When you see a problem, you need to find a solution.” - Brian Branch Thank you for tuning in to episode 83 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Across the globe, credit unions h...
Jill Nowacki - Extending Empathy (#82) 17.07.2020 42:41
“If you want to know your community, you have to represent your community.” - Jill Nowacki Thank you for tuning in to episode 82 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Over the la...
Mark Alguard - Purposeful Change (#81) 10.07.2020 36:34
“Go slow in making long-term decisions that are hard to unwind.” - Mark Alguard Thank you for tuning in to episode 81 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. When it comes to the f...
Monica Davy - Inclusive Opportunities (#80) 03.07.2020 44:13
“The best decisions are made when you include others in your processing.” - Monica Davy Thank you for tuning in to episode 80 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Over the last f...
James Wileman - Be Proactive (#79) 26.06.2020 45:47
“Time, experience, and a willingness to learn, that’s the bridge from here to where you’re trying to go.” - James Wileman Thank you for tuning in to episode 79 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,...
Marsha Majors - Safe Spaces (#78) 19.06.2020 37:04
“We’re here for one purpose, and that’s to serve our members, serve one another well, and to serve our communities.” - Marsha Majors Thank you for tuning in to episode 78 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of m...
Cathie Mahon - Powerful Networks (#77) 12.06.2020 42:30
“We go where the banks can’t and won’t, and we should own that.” - Cathie Mahon Thank you for tuning in to episode 77 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. For many low and modera...
James Schenck - I Love It Here (#76) 05.06.2020 42:28
“Focus on what matters, where it matters, and where you can make the most impact.” - James Schenck Thank you for tuning in to episode 76 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Whil...
Mary Beth Spuck - Your Authentic Self (#75) 29.05.2020 38:02
“Life is too short to be somewhere where you’re not 100% all in.” - Mary Beth Spuck Thank you for tuning in to episode 75 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. While credit unions...
Mark Arnold - Vision and Values (#74) 22.05.2020 43:56
“It’s not just about the work you do, it’s about the people you impact.” - Mark Arnold Thank you for tuning in to episode 74 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. In the midst of...
April Clobes - Mission Moments (#73) 15.05.2020 44:09
“Each interaction is meaningful and you should live each to the fullest.” - April Clobes Thank you for tuning in to episode 73 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Over the last...
Keith Monson - Navigating Risk (#72) 08.05.2020 38:38
“You can’t manage what you can’t monitor.” - Keith Monson Thank you for tuning in to episode 72 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. As credit unions grapple with the impact of C...
Carrie Birkhofer - Coaching Through Crisis (#71) 01.05.2020 41:30
“Go slow to go smooth, because smooth is fast.” - Carrie Birkhofer Thank you for tuning in to episode 71 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. At certain points in your life, you’...
Denise Stevens - Adjusting to Innovation (#70) 24.04.2020 46:30
“Everybody makes mistakes, sometimes you just have to laugh at things and not be scared to try.” - Denise Stevens Thank you for tuning in to episode 70 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 cred...
Bo McDonald - Meaningful Work (#69) 17.04.2020 43:00
" My happiness and enjoyment for doing what I do has to exceed just getting a paycheck.” - Bo McDonald Thank you for tuning in to episode 69 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit un...
Lisa Brown - Leading Fearlessly (#68) 10.04.2020 53:17
“Don’t let fear dictate how you make your decisions and how you lead.” - Lisa Brown Thank you for tuning in to episode 68 of The CUInsight Experience podcast with your host, Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. Navigating a major...
Pete Hilger - Promise to Deliver (#67) 03.04.2020 43:25
“When we understand the big picture, we can apply those lessons learned.” - Pete Hilger Thank you for tuning in to episode 67 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at PSCU . As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions. When it comes to...
Carrie Hunt - Approaching Advocacy (#66) 27.03.2020 36:01
“Confidence is the key to all things in life.” - Carrie Hunt Thank you for tuning in to episode 66 of The CUInsight Experience podcast with your host, Randy Smith , Co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward. On this week’s epis...
Todd Clark - Adapting to Change (#65) 20.03.2020 46:35
“If there weren’t hard decisions in companies, we wouldn’t need leaders.” - Todd Clark Thank you for tuning in to episode 65 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement for...
Jill Nowacki - Culture of Empowerment (#64) 13.03.2020 43:13
“Leaders can come from all walks of life, all levels of experience, and all different backgrounds.” - Jill Nowacki Thank you for tuning in to episode 64 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive...
Joe Hearn - Delivering on a Promise (#63) 06.03.2020 39:43
“Connect, slow down, and show that you care, that’s where the magic can happen.” - Joe Hearn Thank you for tuning in to episode 63 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union moveme...
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