Ian Storey, David Warburton and James Kendall

The Complete Agent - The Podcast For Premium Real Estate Agents

Business EN ↓ 135 episodes

Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall. The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.  With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market. Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an ind...

Author

Ian Storey, David Warburton and James Kendall

Category

Business

Podcast website

www.buzzsprout.com

Latest episode

Jul 9, 2026

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Episodes

103. Proximity Is Power, Why The People Around You Shape Your Success 30.01.2026

Send us Fan Mail In this episode of The Complete Agent Podcast, Dave Warburton, Ian Storey and James Kendall unpack the realities of week to week estate agency life. They cover current market trends, recruitment pressures, valuation challenges and how agents should manage client expectations without becoming defensive. The conversation explores why proximity to high performers matters, how speed o...

102. Lessons from Alchemy 24.01.2026

Send us Fan Mail Continue the conversation on Facebook! - https://www.facebook.com/groups/thecompleteagent In this episode, James Kendall and Ian Storey share their weekly market updates and what they are seeing on the ground. They break down current sales performance, shifting market sentiment, and how pricing strategy needs to match reality if you want traction from buyers. A big focus is placed...

101. Back After Christmas, Here’s How Top Agents Get Their Mojo Back 17.01.2026

Send us Fan Mail The lads are back together for the first full episode of the year after the pre recorded 100th milestone and a two host episode last week. The conversation kicks off with the reality of returning after Christmas, how to get your mojo back, and why January performance is all about pipeline and momentum. From there it moves into high end agency realities, including the emotional and...

100. Special Video Episode - 100 Episodes Strong. What Actually Works in Premium Estate Agency 08.01.2026

Send us Fan Mail This is a big one. In this special 100th episode of The Complete Agent Podcast, we pause to reflect on the journey so far and look ahead to what comes next. We revisit the biggest lessons, themes and turning points from the first 99 episodes. From pricing and valuations to negotiations, marketing, premium positioning, off market strategies, leadership and building a modern agency...

99. Starting the Year Strong. 05.01.2026

Send us Fan Mail In this episode of The Complete Agent podcast, Dave Warburton and Ian Storey reflect on the start of a new year and what really sets agents up for success in January. They discuss the importance of team morale, taking proper breaks, and starting the year with a strong pipeline. The conversation explores how AI can support estate agency businesses without replacing personal contact...

98. Why Asking for the Business Still Matters More Than Ever 18.12.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, James Kendall of James Kendall & Co is joined by Ian Storey of Storeys of Cheshire for a practical, no-nonsense discussion about the realities of estate agency right now and how agents should be positioning themselves for the year ahead. The conversation begins with a review of the past week in the market, looking at sales activit...

97. Live From Ian’s House: The Market Reality Check, This Year’s Challenges and What Comes Next 15.12.2025

Send us Fan Mail his week on The Complete Agent Podcast, we recorded in person live from Ian Storey’s house for a proper, unfiltered market chat. No studio polish, no scripted segments, just three agents comparing notes on what this year has really felt like on the ground and what we believe is coming next. James Kendall, Ian Storey and David Warburton talk candidly about the challenges we have al...

96. Why a 100% Conversion Rate Means You’re Failing 06.12.2025

Send us Fan Mail Fresh off the back of the TCA Mastermind in Manchester, the lads are back (eventually... Dave had some connection issues!) to dissect the reality of the current market. This week, Ian shares a horror story involving a high-value property and a lazy agent that nearly collapsed a chain, proving once again that "cheap" fees often cost the most. JK battles the "Mancunian Cough" to dro...

95. The Budget Bombshell That Wasn’t… And What Agents Must Do Now 27.11.2025

Send us Fan Mail Join our private Facebook group - https://www.facebook.com/groups/911153513904767/ This week on The Complete Agent Podcast, James Kendall, Ian Storey and David Warburton return with a frank and practical breakdown of the latest movements in the UK property market. From fall-through frustrations to budget-day anticlimaxes, the trio pull apart what’s actually happening on the ground...

94. The One Episode Every Estate Agent MUST Hear Before Planning 2026. 21.11.2025

Send us Fan Mail Join our private Facebook group - https://www.facebook.com/groups/911153513904767/ This week on The Complete Agent Podcast, James Kendall is joined by co-hosts Ian Storey and David Warburton for a deep dive into the realities of building a high-performing estate agency in an ever-changing market. They’re joined by a familiar face to the Complete Agent community: Michelle, whose ba...

93. Stop Blaming the Market, Start Doing This Instead. 16.11.2025

Send us Fan Mail In this episode of the Complete Agent Podcast, Dave Warburton, Ian Storey and James Kendall share a wide-ranging, honest discussion about what’s working – and what isn’t – in the current market. From pricing challenges and fickle buyers to the power of confidence and consistency in winning high-end business, this episode dives deep into the realities estate agents are facing right...

92. Why “More Listings” Might Be Killing Your Business 08.11.2025

Send us Fan Mail In this episode of the Complete Agent Podcast, the hosts explore the current state of the property market and why prioritising quality over quantity is crucial for estate agents right now. They share timely insights into pricing strategies, lead generation techniques, and how strong branding can attract motivated buyers and sellers. The team also previews their upcoming December M...

91. The Real Reason You’re Losing Instructions and It’s Not Your Fee. Ft. Rory Black 30.10.2025

Send us Fan Mail In this episode of the Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall explore the current real estate landscape, focusing on pricing challenges, shifting buyer expectations, and the increasing importance of data-led decision-making. Joined by special guest Rory Black from Dataloft(PriceHubble), the conversation delves into how agents can use market int...

90. Rightmove Changed the Game in 2000. AI Will Do It Again in 2025 w/ Special Guest Giles Ellwood 24.10.2025

Send us Fan Mail Get 6 Months FREE Courtesy of TCA - http://ai.homesearch.co.uk/partner/11514 In this episode of The Complete Agent Podcast, host Dave Warburton is joined by co-hosts James Kendall and Ian Storey along with special guest Giles Ellwood, CEO of HomeSearch. Together they explore how AI and data are reshaping the property industry — from how buyers search for homes to how agents can ge...

89. Agents: Stop Waiting for the Market to Save You 16.10.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and David Warburton dive into the realities of today’s property market — where hustle, adaptability, and sharper sales strategies are the keys to success. They explore how AI is changing property marketing, why setting the right expectations with clients is more crucial than ever, and how agents can st...

88. Are You Missing This Simple But Powerful Marketing Tactic? 09.10.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, hosts Dave Warburton and Ian Storey break down their latest wins in the estate agency market, from standout sales results to smart marketing plays that are cutting through the noise. They dive into shifting market trends, the real impact of stamp duty on transaction speed, and why maintaining strong vendor relationships is more import...

87. Tax Talk, Timing and Tough Conversations. 02.10.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey share timely insights into the current state of the UK estate agency market. They explore the real impact of pricing strategy, the psychology of today’s buyers, and how agents can adapt to a shifting landscape. With the upcoming budget announcement looming, the team discusses how pot...

86. The 3 Moves Every Agent Must Make in the Next 90 Days 26.09.2025

Send us Fan Mail In this high-energy episode of The Complete Agent Podcast, Dave Warburton, James Kendall, and Ian Storey are back together to talk shop — covering everything from off-market sales and overvaluations to buyer sourcing, direct mail wins, and advanced use of ChatGPT for valuations. They share what’s working right now in the mid-to-high-end market, the real conversations happening wit...

85. We Fixed Our Morning Meetings - Here’s What Changed 22.09.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, James Kendall and Ian Storey reflect on current sales performance, team accountability, and the power of professional communication in a changing market. They explore why taking time off can boost productivity, how structured morning meetings improve results, and the importance of giving clients honest pricing advice, even when it’s n...

84. How We’re Preparing for the Next Wave of the Market 11.09.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall dive into the realities of operating in the high-value property market. From recent experiences in sales to shifting client sentiment, they explore what’s working, what’s changed, and how agents can adapt for success. The conversation covers effective pricing, clear communication, and how busines...

83. What Budget Announcements Could Mean for Your Pipeline 06.09.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, hosts Dave Warburton and Ian Storey reflect on their recent weeks in agency, sharing real-time insights into valuations, market trends, and the art of honest client communication. They dive into how agents should be preparing for a shifting landscape — from pricing challenges and upcoming budget announcements to what it really takes t...

82. Getting Personal with Matt Giggs: The Conversation Every Agent Needs to Hear 28.08.2025

Send us Fan Mail In this powerful episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall are joined by industry coach and thought leader Matt Giggs for an inspiring conversation on the mindset and strategies needed to thrive in modern estate agency. From the importance of personal development and mental preparation to the role of AI, personal branding, and coaching, this epi...

81. Recruitment, Resilience, and Real Talk About Today’s Market 22.08.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, the hosts unpack the realities of operating in today’s estate agency market. From pricing strategies and market insights to team structure, recruitment, and the potential impact of capital gains tax changes, this episode offers a full-spectrum view of the challenges and opportunities agents are facing right now. They share how a proac...

80. Short & Sweet - How to be worth 2% and How to add £50K to your business without spending a penny. 15.08.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, James Kendall and Ian Storey explore what it takes to thrive in today’s property market. From engaging buyers more effectively to valuing homes with precision, they discuss how proactive strategies, data-driven decision-making, and consistent marketing are helping agents succeed — even in a shifting landscape. The conversation also hi...

79. Valuations, Buyer Psychology & The Sales Shift You Can’t Ignore 07.08.2025

Send us Fan Mail In this episode of The Complete Agent Podcast, James Kendall, Ian Storey, and Simon Gates dive into the latest shifts in the property market, offering grounded insights from their week on the front line. They explore the impact of interest rates on buyer behaviour, the evolving approach to valuations, and the sales strategies that are cutting through in today’s climate. The conver...

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