The Big Unlock

The Big Unlock Podcast · Damo Consulting – Podcast – Ep 162 – Priti Patel In this episode, Priti Patel, MD, VP and Chief Medical Information Officer at John Muir Health shares her journey from family physician to CMIO, offering insights into her 23-year tenure and the evolution of clinical informatics. She also talks about key challenges such as change management, the integration...

In this episode, Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC), shares how the organization is transforming healthcare through AI-powered voice bots, ambient listening, and digital front door innovations. She discusses the challenges and successes of implementing a new patient check-in system and deploying an automated AI agent in...

Healthcare Digital Transformation Podcast · Damo Consulting – The Big Unlock – Podcast – Ep 160 – Rita Sharma In this episode, Rita Sharma, Chief Product Officer at Pager Health discusses how they are implementing generative AI in healthcare, focusing on trust, ease of adoption, and responsible data practices. Rita shares how consumers increasingly expect 24/7, human-like d...

In this episode, Yaa Kumah-Crystal, MD, MPH, MS, Associate Professor of Biomedical Informatics and Pediatric Endocrinology at Vanderbilt University Medical Center (VUMC), discusses the potential of AI and voice technology in improving patient care and medical education. She also explores the challenges of interoperability and the potential for more at-home care and patient insights. Dr. Kumah-Crys...

In this episode, Dr. Keith Morse, Clinical Associate Professor of Pediatrics & Medical Director of Clinical Informatics – Enterprise AI at Stanford Children’s Health, shares real-world applications and future visions for generative AI (GenAI) in pediatric care. The discussion highlights how LLMs are being practically integrated into clinical workflows, reducing clinician burden and enhan...

In this episode, Angelo Milazzo, MD, MBA, Chief Medical Officer at Duke Health Integrated Practice discusses the implementation of AI technology in healthcare, focusing on its potential to improve clinical documentation and patient communication. Dr. Milazzo examines the benefits and challenges of adopting AI systems, including their impact on clinician satisfaction, work-life balance, and overall...

In this episode, Dwight Raum, EVP and Chief Digital Information Officer at Rochester Regional Health discusses his role at Rochester, organization’s digital landscape, generative AI initiatives, and efforts to optimize care delivery safely and efficiently. Dwight highlights various initiatives and technologies being implemented at Rochester Regional Health, including the use of AI for call routing...

In this episode, Sophy Lu, Digital Integration and Business Relations at Northwell Health, discusses her journey into the healthcare industry and Northwell Health’s digital transformation journey. Sophy states that the foundation of their digital transformation began with simplifying the ecosystem and strategically selecting key functions – cloud, data platforms, and EHR – to drive efficiency. She...

In this episode, Sowmya Viswanathan, MD, MHCH, MBA, FACP, Chief Physician Executive of BayCare Health System shares her healthcare journey and insights on the evolving role of physician executives in health systems.  Dr. Viswanathan discusses BayCare’s digital initiatives, including EMRs, telehealth, RPM, AI, data platforms, interoperability, and cybersecurity. She also explores the impact of AI i...

In this episode, Tanya Townsend, CEO of LCMC Health, a New Orleans-based non-profit health system, discusses how they are leveraging their digital capabilities across the continuum of care and improving patient access and clinician experience across their facilities. Tanya explains how the macroeconomic environment has impacted their investment decisions this year. She states that there is a delic...

In this episode, Julia Hu, Founder & CEO of Lark Health, a leading AI virtual healthcare counseling platform, is helping nearly 2 million people manage and prevent chronic conditions, stress, and anxiety. Having invested more than $100 million in R&D, Lark combines cutting-edge AI with remote patient monitoring capabilities to provide 24/7, real-time, text message-based health counseling...

In this episode, Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center (URMC), discusses their digital health priorities and technology solutions to engage the patient population they serve. URMC is a unique organization as it is the only health system still attached to its parent university, and Michael talks about how that differentiates them from others. URM...