The BHPH Morning Show

We're bringing many years of reinsurance experience to the microphones on Friday! Father and son team Tim and Taylor Byrd (Dealer RE in NC) join to explain about how CPI and GAP insurance work. We'll ask them to take us through the process and the math. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads alon...

On the heels of news about 6-figure dealer fines, we'll discuss this add-on being targeted by some regulators. What are the pros and cons? And is the extra profit worth a fight? Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #fi...

We've seen it many times. In fact, we like to see it! When properly structured, private investment in Buy Here Pay Here can be a win for all involved. In this episode, we'll talk about that PROPER STRUCTURE ... Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayher...

Join us for our monthly NIADA check-in with the VP of Dealer Development, Jeremy Beck, as he keeps us up to date on everything that is happening at NIADA, including the recent 20-group merger with Dealer Performance Groups (DPG). About the BHPH Morning Show Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads...

The stigma around used car salespeople has probably been around since the first used car was offered up for sale. Arguably, it may be even worse in our industry of Buy Here Pay Here. Doesn't trust have to be earned? If so, does earning that trust translate into more sales? Join this White Hat Wednesday conversation ... About the BHPH Morning Show Find the BHPH Morning Show LIVE on YouTube, LinkedI...

BREAKING NEWS!!! Word broke across social media this weekend about the "merging of 20-groups" between Dealer Performance Groups (DPG) and the National Independent Auto Dealers Association (NIADA). NIADA Board President and Texas BHPH Dealer Scott Allen joins us live Monday morning to explain how the merger developed and what it means for BHPH dealers, 20-groups, and the industry overall. Rob Fox w...

Bill Elizondo, 20-group moderator and consultant for NIADA, joins Monday to talk about all the stuff happening in the subprime auto sector. It seems likely that things like cardboard effigies, smoked cocktails and cowboy hats will end up being part of this start-the-week conversation.

Our longtime friend and Illinois BHPH dealer, Gordy Tormohlen, joins for another White Hat Wednesday conversation. As a current Board member and NIADA President-Elect, he'll share the latest info on NIADA's initiatives.

Fun new topic! Actual dealer events and scenarios from our work in the trenches. ** NAMES AND PLACES WITHHELD FOR ANONYMITY ** We're telling their stories in hopes of helping others who might find themselves in the same boat. Tune in Friday to hear the tale of "Dealer T."

In this Friday episode, we're talking shop ... in the literal sense. We'll discuss service departments in Buy Here Pay Here, Florida dealer Rich Pratt joins to share his growth story and the challenges he has faced along the way when it comes to reconditioning incoming inventory AND supporting customers after the sale. He has also seen the recently-released Tote the Note Podcast episode with Brent...

How do we know which customers are the "good ones?" In this compliance-heavy environment, how do Buy Here Pay Here dealers make that call? In this White Hat Wednesday episode, we'll dig up an old Facebook poll. We'll tie those results to a conversation we had with a dealer last week at the Florida convention.

This will be a fun topic! Does reducing down payment lead to more sales? If so, does the lower down payment translate to a higher rate of charge-offs? And will creating more "lower down" sales lead to more positive cash flow in the long run? Let's run numbers today and focus on some facts ...

In light of recent conversations with both dealers and capital providers, we'll chat today about external funding and debt in Buy Here Pay Here? In particular, we'll discuss how external money may or may not affect business models, deal structure and volume. Plus, we'll examine attitudes about business debt funding options. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mo...

Tyler Simmons (TX) and John DeFilippo (PA) join us as we read the tea leaves together. Is there anything in the language that can help the typical Buy Here Pay Here dealer stay out of the regulatory crosshairs? Tune in at the new time (11am EST) to be a part of the LIVE conversation. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where w...

Many BHPH businesses are vulnerable to the damage done by unexpected changes, including the loss of key team members. Moving beyond tribal knowledge is an important step in positioning your Buy Here Pay Here dealership to be more sustainable and valuable. Plus, you can enjoy all the benefits from implementing the necessary systems. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook...

Join us for our monthly NIADA check-in with the VP of Dealer Development, Jeremy Beck, as he keeps us up to date on everything that is happening at NIADA. The Association's new CEO Melanie Wilson also joins to talk about their direction in 2023! Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with f...

How do you get your customers to Buy Here, Pay Here and STAY HERE??? Let's talk about how to establish "white hat" brand clarity. What exactly is a "brand" and how does it fit into your marketing strategy? Join us to hear ways to create the kind of brand awareness that draws in new customers and keeps them! Our PA dealer friend Nik Dumin joins to share how he has successfully created brand awarene...

Our COO, Dave Murray, is a former news director. He's played a huge role in the our launch and development of BHPH Nation TV. He joins on this first live broadcast of the Morning Show of 2023 to discuss what dealers can expect in the way of webinars, master classes and livestream events in the coming year. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri...

What a fun way to observe the 100th episode of the BHPH Morning Show! And on the last episode of 2022, no less! So many distinguished guests "stopped in" to say hello including our own Dave Murray and Anamaria Beck. Brent Carmichael (NCM Associates), Bret Buike (Buckeye), Tim Lawrence (LHPH Capital), Emily DelTufo (PayNearMe) and Amanda Sanchez (Butler-Sanchez CPAs) were among our vendor friends w...

Who doesn't want unity in BHPH??? Michelle and I make an important public pledge and invite others to join us in unifying BHPH, starting with education! Join us on White Hat Wednesday to hear solutions that will benefit all involved. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured gues...

It's time to wrap up 2022. We'll run through a list of things to button up at year-end to position your BHPH operation for greater success in '23. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 9am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #cust...

Well-known coach and trainer Maggie Pugesek (C&M Coaching) joins to share best practices when it comes to handling phone leads. We'll play some actual recorded calls to highlight dos and don'ts for your BDRs or sales team. Then, Michelle closes the show by singing a Christmas song! Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 9am eastern where...

When someone with Chuck Bonanno's experience joins, we have to ask about industry perspective - what's different and what's the same. As a current BHPH 20-group moderator with Dealer Performance Group (DPG) and someone who has many years of experience in the trenches, he definitely knows a thing or two about Buy Here Pay Here. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every...

Are you good at juggling??? We often say that BHPH operations have a lot of moving parts. How many are there exactly?! Join us LIVE Friday at 9e/8c as we recap a recent client conversation around the "juggling act" that is the BHPH business. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 9am eastern where we (Jim and Michelle Rhoads along with featur...

What do BHPH customers truly need? And what do they want? Are we successfully differentiating between wants and needs? Is attempting to serve both a mistake? Does anyone really know the answer? In this broadcast, we'll share what we've observed about how dealers often navigate this balance and the price some dealers pay for wandering off their original business plan. Find the BHPH Morning Show LIV...