The BHPH Morning Show

[Note: this particular episode may better viewed on video since screenshares were referenced throughout. See instructions below on where to find video versions.] Episode Description: Projecting capital requirements for a Buy Here Pay Here operation can be challenging. In this episode, we'll share how we've been doing it for more than 15 years. Find the BHPH Morning Show on Video Find the BHPH Morn...

It's the first Friday of the month! Time for another NIADA update with Jeremy Beck. We'll be getting the latest on the June conference. Plus, we have some fun "get to know Jeremy" questions lined up ... Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured...

Some might say "Yes, that definitely is a problem. Hopefully someone (else) will come along and fix that." That someone is you! And us! In BHPH, many of us have grown accustomed to getting by with imperfect solutions. Will dealers and colleagues rally to make progress??? Let's find out!

The time has come. We're calling for action on behalf of Buy Here Pay Here dealers! We're kicking off LIVE and VIRTUAL public forums with a singular focus - problem solving. Tune in at 11 EDT to find out what we're taking on first!

We love his story and we know you will too! It's an American success story built on desire and hard work.

Having difficulty putting ideas in place permanently? If so, you are definitely not alone. As we enter the second quarter of the year, it's a good time to reflect on any 2023 resolutions. We'll use our time in this Monday's episode to offer some suggestions for following through on the things that matter most!

Our distinguished guest is Chuck Bonanno, who was recently named Executive Director of the Florida Independent Auto Dealers Association (FIADA). We'll talk about their Association's road ahead. Plus, we'll take the opportunity to ask the well-traveled consultant to share his perspective on many of the things #BHPH dealers are facing.

Join us as we share our thoughts on yesterday's all-day LIVE event on BHPH Nation TV and favorite moments including comments from folks like Brent Carmichael, Jeff Watson, Steve Taylor, Chuck Bonanno, Gordon Tormohlen, David Brotherton, Bill Elizondo, Ben Goodman, Steve Burke, Paxton Wright, Tim Lawrence, Stanton Brown, Jimmy Rambo, Hugo Sanchez, Amanda Sanchez, Scott Shamrell and several "front r...

White Hat Way is about principles. In our case, it's also our driving purpose! In this episode, Jim tells the story of his white-hat-wearing grandfather, Pablo Trujillo. To really understand the passion behind White Hat Way, it will help to know about the influences and role models that played a part in shaping the commitment to bring principled education to the Buy Here Pay Here industry. Tune in...

Hear the true story of one dealer who struggled to fully grasp just how different Buy Here Pay Here would be from the used car retail business he knew well. Despite our best efforts, his team was not successful in putting aside the "retail mentality" that was so ingrained. We hope that by telling their story anonymously, others can avoid paying a similar price. Find the BHPH Morning Show on Video...

Our friend and yours, Karen Kane Barnett, joins Friday to talk capital, especially early-stage money. As a well-traveled funding specialist, she can share how dealers can best gain access to hard-to-find dollars. She also knows the industry well so bring your questions and tune in at 11 EDT! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every...

We'll use our recent real-world shopping experience to speak to customer service and how to convert more shoppers to buyers. In particular, we will discuss how the early interaction impacts the customers, employees and dealer-owners in Buy Here Pay Here. Our Dave Murray joins again to hear the "rest of the story."

Many in Buy Here Pay Here will say that the most valuable thing in their business is their portfolio of contracts. For most, that is definitely the largest. But, with good planning, we are aware of two more things that could prove to be worth more! Our COO, Dave Murray, brings his knowledge to this important topic. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, Lin...

Check out this story! Steve Taylor, Director of Acquisitions for America's Car-Mart and Jim discuss how their common interest in "blue sky" in Buy Here Pay Here goes back to at least 2019. Mr. Taylor talks about how he came to be a "former dealer' himself. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern...

Is your BHPH sales process costing you deals? Could salespeople be "brooming" potential buyers without your knowledge? Join us at 11 EST as we talk about ways to make your process more inclusive to boost sales volume! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads alon...

Reinsurance agent/advisor George Spatt (FL) joins to help sort out the difference between warranties and service contracts. We'll discuss the factors that influence the decision for dealers. Plus, we'll ask this seasoned pro to share his observations regarding the recent events with the big automotive and BHPH groups. Find the BHPH Morning Show right here on YouTube every Mon, Wed, & Fri at 11...

Join us for our monthly visit with Jeremy Beck, NIADA's VP of Dealer Development to hear all about what is happening at our industry's national headquarters. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #white...

We often work with dealers who are seeking BHPH funding solutions, especially early in their business life, Demand for Buy Here Pay Here capital is not new. In this episode, we'll explore the reasons that those new to in-house financing struggle to find suitable funding. Longtime CFO, entrepreneur and early-stage dealer Brent Davis (FL) joins us to share his own observations in navigating the capi...

Exit and succession planning expert Mark Burkholder joins along with Brent Carmichael, consultant and 20-group moderator with NCM. We'll ask these seasoned pros about absentee owner success stories in BHPH. Plus, we'll talk about how to make a BHPH operation continue to produce income well into retirement years. Where to Find the Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn a...

What are some of the most common causes of failure (or struggles) in Buy Here Pay Here? In this episode we'll recap some of the lessons shared by Brent Carmichael of NCM Associates in last year's guest appearance on the "Tote the Note" podcast. Learning from the mistakes of others is the best way to avoid ending up in the same spot! Where to Find the Video Version Find the BHPH Morning Show LIVE o...

It is known that a big part of collections is enforcement. It may even be essential in retraining consumers with poor credit. But when collectors and supervisors and decision-makers allow defaults to become personal, the business can suffer in ways that could be avoided. In this episode, we'll discuss some of the common hard and soft costs. Where to Find the BHPH Morning Show (on Video) Find the B...

What is the experience these days of the customer who falls off the 'credit merry-go-round?" What can be done as dealer-creditors to improve that experience and customer success? In this episode, we'll talk through the stages of the interaction with BHPH dealerships: shopping, buying, and account management. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fr...

Who better than Paxton Wright to talk about some of the important questions in Buy Here Pay Here??? We’re looking forward to asking the Managing Partner at Primalend Capital Partners and former 20-group moderator how dealers can make their business more profitable, fundable, and valuable. With Primalend being on the short list of M&A advisors, Paxton can share some observations about what buye...

Android vs iPhone ... the all-in-good-fun debate continues! Arizona dealer and NIADA Board member joins as we discuss how the lessons of that competition example can be applied to our industry of Buy Here Pay Here. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepa...

What is "economy of scale?" And does multi-location growth even make sense for every BHPH dealer? Tune in LIVE Monday at 11 EST to hear from longtime 20-group moderator and consultant Chuck Bonanno as we talk about what is required to scale a Buy Here Pay Here operation or just create more single-location volume. Where to Find the BHPH Morning Show Find the BHPH Morning Show LIVE on YouTube, Linke...