The Back Office Show

The latest episode of the LTC BOSS Podcast is here, featuring Brian Perry, VP of Government Affairs at Direct Supply. Brian brings a candid, thoughtful perspective on what advocacy really looks like in long-term care and why the most important work often happens long before there is a crisis. Here is a sneak peak at what you can look forward to in this episode: -Finding his way into advocacy: Bria...

The latest episode of the LTC BOSS Podcast is a special one, recorded live at the LTC Leadership Summit, featuring LTC Ally founders Michael Bauman and Mark Josefovic as they share how it all began. As LTC Ally approaches its 20-year milestone, Michael and Mark reflect on the company's journey, from introducing the concept of outsourcing to smaller operators to leading one of the most innovative a...

The latest episode of the LTC BOSS Podcast is here, featuring Bluma Broner, Head of Healthcare at CIBC Bank USA. Here's what you can look forward to: Balancing it All: Bluma shares her perspective as a working mom and how mastering time management makes anything possible. Staying Nimble: With regulations constantly shifting, she explains how operators can stay ahead whether by building internal ex...

The latest episode of the LTC BOSS Podcast is here, and it's packed with insights from Tom Parker, Director of Policy and Reimbursement at FHCA.   Tom plays a crucial role in supporting long-term care providers, helping them navigate Medicaid, Medicare, budgeting, and managed care challenges, while also shaping legislative policies that impact the industry.   Here's a glimpse of what you'll learn...

I'm excited to share the latest episode of the Back Office Show (BOSS) podcast!   This time, I had the pleasure of sitting down with Julie Thorson, CEO and Head Coach at Friendship Haven. Julie's leadership philosophy is rooted in coaching, trust, and building a culture where both staff and residents thrive.   Here's a sampling of what you'll take away from this powerful conversation:   Coaching v...

I'm thrilled to bring you the fourth episode of the Back Office Show (BOSS) podcast! This time, I had the privilege of sitting down with Clif Porter, the newly appointed President and CEO of AHCA/NCAL . Clif's story is one of profound personal connections to caregiving and unwavering dedication to improving long-term care. Here's what you'll gain from this inspiring episode: The Power of Leadershi...

And we're back with Episode 3: The Back Office Podcast: Episode #3- With BJ Boyle, CPO Point Click Care Welcome back to The Back Office Podcast, Episode 3. I'm your host, and today we're sitting down with a true visionary in healthcare tech. Joining us is BJ Boyle, Chief Product Officer at Point Click Care, a leader who's revolutionizing how we think about healthcare solutions. BJ isn't just an ex...

Deke Cateau is the Chief Executive Officer at A.G. Rhodes, a nonprofit organization operating three nursing homes in metro Atlanta. With more than 20 years of experience in long-term care, Deke is passionate about fostering a greater understanding of and appreciation for the aging population. In addition to being a Licensed Nursing Home Administrator, Deke is certified by the National Council of C...

Our Guest: Mark Parkinson President & CEO at American Health Care Association Head of the nation's largest association representing long term and post-acute care centers focused on improving lives by delivering solutions to today's health care challenges. Proud Wichita State Alum. Native Kansan.