The Art of Management Podcast

As the boss you can get quite frustrated with your team for not following through and getting orders done that you have given them that will improve the practice. Who's at fault? You'll be surprised! _______________________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level,...

Why is it that some practitioners and their practices do so very well while others are just getting by there are many reasons and here are some of them. _______________________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com fo...

Bonus systems are a great idea for inspiring staff to be more productive but they often fail.  What can you do about that?_______________________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how...

Being the staff member at the front of the practice can be quite the hotspot with people coming and going, phone calls coming and going, it can be quite dizzying at times. As a result, the income of the practice can be quite impacted in a negative way. What to do about this? _______________________________________________________________________ If you found value in today's episode please leave a...

Continued on from the last episode...This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a matter of a lack of communication, agreements and understanding on both “sides” that causes the difficulties. _______________________________________________________________________ If you found value in today's episode please leave a review. If you a...

This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a matter of a lack of communication, agreements and understanding on both “sides” that causes the difficulties. _______________________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skil...

Many practitioners come to work in the morning, do their work, and go home at the end of the day, completely oblivious to the changing world around them and then wonder (once in a blue moon) why their practice is not growing … or, even worse, is slowly shrinking. Marketing is a rapidly changing landscape, evolving and evolving and seems hard to keep up with. But there are certain key elements to k...

There are tons of false promises out in the market place selling you on the best way to drive in more patients and promoting that as “the most outrageously successful marketing tool” to date. You sometimes buy in, and almost as often, you regret it. So what is the solution? ____________________________________________________ If you found value in today's episode please leave a review. If you are...

In this interview, Alex Zlatin CEO of Maxident shares his insights on Marketing strategies for Practice Owners during Covid-19 ___________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better m...

Having looked at thousands of healthcare websites and fliers, etc.  over the years, we have found that a vast majority listed out (usually  on the front page) all the types of services they offer at their clinic. According to the most successful marketing specialists, this is a big no-no. So what should you be doing? ___________________________________________________________ If you foun...

Having enough “profit” (surplus) in life puts your future under your  own control – both in your business and in your personal life. However, many people feel that “life” has a way of spending everything they make and it seems impossible to ever “get ahead.” ___________________________________________________________ If you found value in today's episode please leave a review. If you are read...

BUSINESS INSIGHTS FOR HEALTHCARE PROFESSIONALS: Interview with Mark Gaylard of EDMS: LEADERSHIP SKILLS EVERY PRACTICE OWNER SHOULD DEVELOP. __________________________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tip...

Most healthcare professionals who are running a practice feel that they are doing all they can do and that there is nothing further that can be done that will make a difference. But the truth is, there is always room for improvement and room for you to secure a better future for you and your practice. _______________________________________________________ If you found value in today's episode ple...

Ejecting a Patient or A Client From Your Practice It's not the easiest thing in the world when you have a patient or client that you would rather not treat. Here are some ways to deal with that. ________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website a...

The Stress of Indecision ________________________________________________ If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice! Sign up for our FREE Practice Analysis here:   https://amican.com/services/f...

Providing  excellent customer experience starts with a genuine desire to delight your patients and tend to their needs, but you also have to think beyond selling your services. What can you do to make the whole patient experience magnificent? If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our websi...

VITAL information on Human Resources laws and regulations that every healthcare practitioner MUST know about. If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice! Sign up for our FREE Practice Analysis here:...

Working for a good boss is a very motivating experience. It makes staff work even harder and give their very best efforts while at the same time enjoying their job. In this Episode Janice Wheeler shares 6 incredible traits to have as a boss that will improve your practice and the relationship with your staff. If you found value in today's episode please leave a review. If you are ready to take you...

The definition of insanity is: Doing the same thing over and over again and expecting a different result! If things are not going the way you want them to go in your practice and, you feel like you are going around in circles trying the same solutions over and over again, you need to listen to this episode. If you found value in today's episode please leave a review. If you are ready to take your...

Are you feeling overwhelmed? Have you ever woken up in the morning and felt that you can hide under the covers for a few more hours even tho you had enough sleep? where does this impulse come from? With all what is happening around us it feels more daunting than ever, but there are ways to handle these feelings. If you found value in today's episode please leave a review. If you are ready to take...

Marketing Budgets for healthcare practices sometimes are already too tight, and you simply don’t have the time or finances for things that don’t work, therefore, when you do something that ACTUALLY WORKS you do not want to let it go to waste. In this episode, Janice Wheeler, President of The Art of Management, goes over golden rules that every practice owner should implement to insure his marketin...

Do you sometimes feel you are racing around your practice like a mad man? Tired of eating supper at 9 PM because that's the soonest you can come home? then YOU NEED HELP. Life is busy and everyone is trying to find their balance between work and time away from the practice.  In order to achieve this, you need to assess your situation and focus on what needs to be done do get out of the viciou...

Every part of your business has the potential to stress you out and keep you up at night - lack of patients, too much debt, not enough money, staff issues, problems with equipment, etc. Your mind will constantly be going. All your problems and thoughts will be whirling around, making you tired and anxious. What are you missing that will help clear your confusion and alleviate your stress? In this...

Strong emotions can cloud your judgment and cause you to make quick and inaccurate assumptions.  In important settings, like when you have a meeting with your staff, try to resist instant negative reactions to emotional assumptions you’re making in the moment. Instead, suppress your urge to snap at your staff, and ask questions to clarify and better assess the situation. Having said that, we...

Some days you feel like the weight of the world is on your shoulders, you own a business, but you aren't trained to run a business. At the same time you have to treat patients all day long, and it's hard to do both at the same time especially when you haven't been schooled to do so.  From hiring to insurance claims to performance reviews, etc... There is a lot that is going through your mind...