Janice Wheeler

The Art of Management Podcast

Business EN ↓ 137 episodes

Successfully running a healthcare practice is no easy task. Janice Wheeler, the president of AMI and her team share their insights on what healthcare practice owners can do to help their business grow without sacrificing their work-life balance. Whether you own a health care practice or just want to learn more about practice management, this is the podcast for you! Stay tuned-in for more episodes every Tuesday! If you are ready to take your management skills to the next level, then check out our website at www.amican.com for more helpful tips on how to better manage your healthcare practice!

Author

Janice Wheeler

Category

Business

Podcast website

amican.com

Latest episode

Sep 2, 2025

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Episodes

Ep. 135 - Saying "I'm sorry" Gracefully 02.09.2025

In anyone’s lifetime they are sooner or later (and quite frequently for some people) going to make a mistake or do something wrong.  We’re human and it is something we just do.  However, saying “I’m sorry” gracefully is not an inborn trait. How do you deal with this in a practice? Listen for some tips to help. -------------------------------------------------------------------- If you found value...

Ep. 134 - Frustrations with Staff 15.08.2025

Here is a fun look at the senior leadership roles you as a practice owner are already playing (whether you know it or not) and why embracing them can help you lead your practice more confidently and effectively. -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the...

Ep. 133 - Which Hat Are You Wearing Today? 28.07.2025

7 secret job titles of a practice owner. -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠⁠⁠ www.amican.com ⁠⁠⁠ for more helpful tips on how to better manage your healthcare practice! Sign up for our FREE Practice Ana...

Ep. 132 - Curing the Clock-Watching Habit 22.07.2025

Listen to this episode to learn more about clock-watchers in your practice. -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠⁠⁠ www.amican.com ⁠⁠⁠ for more helpful tips on how to better manage your healthcare practice...

Ep. 131 - How to Get Out Of Your Own Way 14.07.2025

Are you the one getting in your own way? Listen to this podcast and learn how to stop doing that. -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠⁠⁠ www.amican.com ⁠⁠⁠ for more helpful tips on how to better manage yo...

Ep. 130 - Overcoming Tiredness 02.04.2025

Feeling drained by life’s chaos? Learn how to break free from negativity, boost your energy, and surround yourself with the right people to create the future you want.

Ep. 129- What is the Perfect Associate 23.01.2025

The perfect associate is not just a skilled practitioner, but a compassionate partner who elevates the practice and enriches the patient experience. Here's a wish list for the perfect addition to your team. _________________________________ If you are ready to take your management skills to the next level, then call us at 416-466-6217 or check out our website at  ⁠⁠www.amican.com⁠⁠  for more h...

Ep. 128 - Should you Hire an Associate? 08.01.2025

In this episode, we dive into the critical decision of hiring an associate for your practice. Join me as I explore the benefits and challenges of bringing on additional help. Whether you are a seasoned professional or just starting out, this discussion will provide valuable perspectives to help you determine if hiring an associate is the right move for your growth and success. --------------------...

Ep. 127 - How to Find Great Staff 17.07.2024

Where are all the good staff hiding? In this podcast I go over who would be the ideal candidate, how to find them and once you do, what is next? _________________________________ If you are ready to take your management skills to the next level, then call us at 416-466-6217 or check out our website at  www.amican.com  for more helpful tips on how to better manage your healthcare practice!

Ep. 126 - Creating a Seriously Profitable Practice 07.05.2024

What does it take to make your practice a profitible one? I've broken it down into 5 categories. Find out what they are! -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠⁠⁠ www.amican.com ⁠⁠⁠ for more helpful tips...

Ep. 125 - Humanizing Your Practice 30.04.2024

There are many internal promotional actions you can do that will cause patient or client referrals. Listen to this podcast to find out what they are! -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠⁠ www.amican.com ⁠...

Ep. 124 - Your Goals 24.11.2023

Listen to this podcast to find out! -------------------------------------------------------------------- If you found value in today's episode please leave a review. If you are ready to take your management skills to the next level, then check out our website at ⁠ www.amican.com ⁠ for more helpful tips on how to better manage your healthcare practice! Sign up for our FREE Practice Analysis her...

Ep. 123 - The Appearance of Your Practice 17.11.2023

In this episode, you will learn about how your practice's appearance can affect your marketing. Have fun listening! #PracticeManagement #practiceappearance #practicemarketing #HealthcareManagement #MedicalPractice #BusinessInHealthcare #PatientCare #EfficiencyInPractice #HealthcareLeadership #PracticeSuccess

Ep. 122 -Phone Etiquette 101 10.11.2023

Having good phone etiquette is essential to anybody answering phones in a professional setting. As answering professional calls are very different from answer personal calls. It's easy to slip up and accidentally speak to your customer in a way that makes you or your practice look unprofessional and sloppy. Listen to this episode to learn some important things to consider when answering the ph...

Ep. 121 - Can You Fly Higher? 23.10.2023

Can you achieve more success in your practice? Sometimes, the people around us can help or hold us back. Listen to this podcast to find out more!

Ep. 120 - Are You Losing Business? 07.09.2023

This episode covers a number of crucial aspects of your practice that can make or break how successful it is. Join us as we explore strategies to ensure your practice runs smoothly and experiences continuous growth! #PracticeManagement #FrontDesk #PatientExperience #BusinessGrowth #Healthcare #ClientService #LostBusiness #TeamManagement #PracticeEfficiency #HealthcarePodcast

Ep. 119 - Practice Owner Decisions 24.08.2023

Things to consider before you hire an office manager!

Ep. 118 - 4 Secret Ingredients to Increase Your Income 10.08.2023

Looking for practical ways to increase your practice's income? In today's episode, we're delving into the four secret ingredients that can help you achieve that. As many healthcare practitioners juggle patient care and practice management, finding the right approach to increasing income is crucial. Today we'll focus on actionable strategies that you can implement right within your...

Ep. 117 - 17 Ultimate Ways To Grow Your Practice 01.08.2023

Inflation is hitting hard and your practice is feeling it. How can you make more money without working more hours? I am Janice Wheeler, president AMI. In this podcast, I will show 17 proven ways to grow your practice in any economy. You will learn how to attract more patients, get more referrals, and schedule smarter. These are simple and effective strategies that you can implement right away. Don...

Ep. 116- Diminishing Profits in Your Practice 09.06.2023

Ready to turn the tide on diminishing profits in your healthcare practice? Our engaging podcast has got you covered! Join us as we dive into the challenges of increased competition, pricing woes, and more. Tune in now and let's take your profits to the next level! #BoostYourProfits #HealthcareSuccess #PracticeManagement #ProfitabilityTips #AttractMorePatients #PodcastResource #PracticeGrowth #...

Ep. 115- Asking Patients to pay Their Bills 25.04.2023

Today's topic is all about asking patients to pay for services and the art of doing collections at the front desk of a healthcare practice. We understand that it can be challenging to collect payments from patients, especially the difficult ones. But we're here to share tips and tricks on how to handle these situations with ease and finesse. Join us and let's make the payment process a...

Ep. 114- Put a Shark in Your Tank 10.04.2023

Listen to this exciting episode of our podcast as we share a fun and intriguing story that we call "Put a Shark in Your Tank." Discover why fresh fish and running a practice go hand in hand, and learn how to incorporate this valuable lesson into your own business. #PracticeManagement #PracticeSuccess #BusinessGrowth #Entrepreneur #WorkLifeBalance #SmallBusinessOwner #StressRelief #WorkLi...

Ep. 113 - Taking a Break 24.03.2023

This episode is about taking a break and I don't mean a long break, I'm talking about short vacations like a weekend getaway and why those are beneficial for you as a practice owner. #TakeABreak #WeekendGetaway #ShortVacation #PracticeOwner #PracticeManagement #PracticeSuccess #BusinessGrowth #Entrepreneur #SelfCare #Relaxation #Wellness #WorkLifeBalance #SmallBusinessOwner #StressRelief #...

Ep. 112- Putting Some Fun into the Workplace 10.03.2023

Sometimes it is boring to go to work every day, same old, same old. You look into the future and see the same things on repeat, repeat, repeat. How can you create motivation and anticipation for what lies ahead? #success #work #practiceowners #practicemanagement #dentists #denturists #business #veterinarians #staff #optometry #optometrist #management #happiness #video #canada #holidays #healthcare

Ep. 111 - Is Second Best Okay? 17.02.2023

Everyone wants to do things absolutely perfectly in their practice and don't want to settle for anything that isn't ideal. However, sometimes this exaggerated sense of perfection can actually prevent real production. Listen to this podcast to learn how you can handle this. 

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