The 7-Power Contractor® Radio

How do you judge your staff's performance? Don't judge them based on your subjective opinion. Judge them based on objective facts found in your operating manuals. https://7powercontractor.com/judging-staffs-performance/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling...

One of the best ways to grow your business correctly is through buying the growth through acquisition. Not sure where to start? Here's how to do it. https://7powercontractor.com/buying-growth Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other cont...

Fighting fires in your business instead of focusing on important-but-not-urgent matters? It doesn't have to be that way. Operating manuals can help. https://7powercontractor.com/important-not-urgent/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and ot...

Finding and retaining good employees is by design, not by accident. Learn to be proactive versus reactive in the hiring process. https://7powercontractor.com/proactive-job-interview/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting i...

Keep hiring seasoned employees only to discover skill and behavioral issues? Why not hire willing employees and provide them with needed skills instead? https://7powercontractor.com/hiring-willing-provide-skills-pay-price/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cool...

Letting go of disappointment and anger and instead showing gratitude toward your employees is the best way to bring positive change to your business. https://7powercontractor.com/gratitude-powerful-tool/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, an...

Feel like you're spending more time working as a technician than the successful owner you're supposed to be? Operating manuals help you make the transition. https://7powercontractor.com/techs-become-owners/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical,...

Trouble getting your employees to complete a task properly? Delegating tasks instead of dumping tasks on them will make the difference in a successful and unsuccessful project. https://7powercontractor.com/delegation-without-losing-mind/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing...

Stop the headache of hiring experienced, already-trained employees and start hiring willing people who you can train correctly with the right skills. https://7powercontractor.com/grow-your-employees/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and ot...

Wish you could sleep through the night without getting regualr middle-of-the-night emergency calls from your staff? Implementing written policies and procedures can make that happen. https://7powercontractor.com/operating-manuals-help-everyone-sleep/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for...

Jim Criniti shares how operating manuals allowed his business to grow and how all the safety topics that are already baked into the technician manual made it relatively easy to add a layer to it, such as wearing masks. https://7powercontractor.com/product/build-your-operating-manual-online-course/ Notice to listeners: T he information in this book, along with the forms and structures provided, are...

Keith Pinkerton shares how chaotic and stressful trying to manage four locations was before operating manuals. Organizational charts have also become critical to the creation of staffing contingency plans for his business during this crisis. https://7powercontractor.com/product/build-your-operating-manual-online-course/ Notice to listeners: T he information in this book, along with the forms and s...

Your business can't run without you forever, but you don't have to be heavily involved in the day-to-day operations if you set your team up for success with systems. https://7powercontractor.com/5-reasons-cant-run-business-from-beach-forever/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plu...

Tim Flynn shares how pivotal systems have been for his company in good times as well as these tough times. It's how he was able to add on to his existing procedures in response to what is going on in the world right now. https://7powercontractor.com/product/build-your-operating-manual-online-course/ Notice to listeners: T he information in this book, along with the forms and structures provided, a...

Tommy Mello shares how his business is leaning on their systems to weather tougher times but also using this time to fine tune their business processes so that when this is over, they will emerge even stronger than before. https://7powercontractor.com/product/build-your-operating-manual-online-course/ Notice to listeners: T he information in this book, along with the forms and structures provided,...

You might dread building operating manuals, but they can advance your business more than any other investment you could ever make. You don't have to love it, you just have to do it. https://7powercontractor.com/operating-manuals-just-do-it/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumb...

Systems help you run a successful and self-sustaining business in the best and worst of times. Rob Minnick shares how he's leaning on systems to weather the current situation. https://7powercontractor.com/product/build-your-operating-manual-online-course/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guid...

Written procedures in your operating manuals allow employees to do their job correctly and confidently. If they do what's in the book, they're off the hook. https://7powercontractor.com/book-off-hook/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and o...

Callbacks are demoralizing and damaging to a contracting business. They lead to bad reviews, wasted time, and lost money. Operating manuals help minimize callbacks. https://7powercontractor.com/deja-vu-callbacks/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, elect...

Employees find it important to know the "why," or purpose, of what they do at work. Understanding the "why" provides a sense of belonging, and belonging is oftentimes more important than a higher salary.   https://7powercontractor.com/why-more-important-than-money   Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful ref...

Personality Profiling (or Motivational Mapping) shows what a new hire's tendencies are. A tendency, however, doesn't always reveal absolute truths. It's important you know the difference. https:// 7powercontractor.com/ personality-profiling- tendencies-truths/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful reference...

Just because you, the owner or manager, CAN do something it doesn't mean you SHOULD or that you're the right one to be doing it. This mind set of needing to do everything may well be what stymies the growth of your business. https://7powercontractor.com/danger-of-doing-all/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a hel...

Many contracting business owners say, "I hate my business." The goal of business is that it serves you, not that you serve it. To create a business you're thankful for, you need to start by recognizing some truths and falsehoods. https://7powercontractor.com/thankful-business/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a...

As contractors, we can never stop learning. As kids go back to school, it's also time for you to go back to school. The type of back to school I'm referring to is committing to having super effective in-house training. https://7powercontractor.com/business-back-school/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a helpful...

Evaluating employees based on their attitude is a flawed method. It's easy to color their perceived attitude based on your perspecitve. Rather, focus on evaluating people based on their demonstrated and observed behaviors. https://7powercontractor.com/attitude-vs-behavior/ Notice to listeners: T he information in this book, along with the forms and structures provided, are meant to serve as a help...