Team Up! Team-based primary and community care in action

In this episode Morgan and Sarah are back together. They talk about the importance of communication in distributed teams and introduce a number of tools and strategies to support better communication for people in different roles and across different kinds of distributed teams. Resources and Materials Referenced in the Episode: TeamUP Webinars: Reflections From the Field: Chickadee Maternity Colla...

Oh goodness no! Morgan’s back at it with Team Huddles… Sarah's had enough, so this is a solo episode. This episode he is highlighting some specific aspects related to doing these with a team that is distributed. If you are curious about how a PCN clinic or a team with a lot of outreach should be thinking through team huddles, there should be a few nuggets in this week’s episode. If you have topics...

Morgan and Sarah kick off this season of TeamUP! by talking about why distributed primary care teams are different. Sarah then prods Morgan to talk about about different ways to think about distributed primary care teams. He obliges, obviously. From this episode, we will start diving into some of the common tools and approaches to improving teaming in primary care with a special focus on how to im...

Season 3 of TeamUP is coming - this season’s theme is focused on distributed primary care teams. Non-colocated primary care teams are more common than some people hope and they present several unique challenges. In this season, Sarah and Morgan ask questions like: What are examples of distributed primary care teams? What makes them different? What can you do to work better if you are in a distribu...

Sarah and Morgan try to zoom out from the TeamBITs and tangible take aways and talk about some of the ideas that the system can help with to improve primary care resilience. This is the last planned episode for TeamUP Season 2 ... the team is already actively thinking about Season 3. We are considering the theme and even thinking about a few bonus (between season) episodes. To help us help you......

In this episode we return to the topic that kicked off the whole TeamUp Webinar and podcast series way back in 2020- Relationship Centeredness in Team Based Care. Morgan and Sarah discuss the importance of relationships for patients and for providers and revisit the idea of teams as a protective factor when we think about primary care system sustainability. ‘If we could all just learn to listen, e...

In this teamBIT Morgan shares some thoughts on rest and how bring in restorative activities into you non-work time or your work. And if you need extra permission, print out one of these: A Rest Prescription A Rest Prescription just for your to do list Send us Feedback! Please send us feedback on where you want to see this podcast go in coming episodes - we are starting to plan season 3 and want to...

In this teamBIT episode of TeamUP, Morgan shares the brief practice of attending that you can incorporate into your hectic days to help centre yourself a little bit. This short practice is something he learned years ago as a resident and since then uses it himself and helps to teach it to new residents in family practice. He is grateful to his own teachers and mentors at St. Pauls’ Hospital who sh...

In this episode we switch things up a bit to focus on patient perspectives on resilience. Recognition and gratitude is so important right now across primary care teams- and patients are an integral part of this team. Join us as listen to patient stories, and reflect on the importance of being seen and being heard in primary care. Episode Guests Carolyn Canfield: Pioneering to advance the patient v...

In this teamBIT Morgan is expressing gratitude for you listening and talking about how you can try a "micro-gratitude" activity at work to build resilience and improve team cohesion. Gratitude can be a simple yet effective way to build resilience and while it can feel “soft”, there is a lot of science to back it up. How to Express Gratitude https://positivepsychology.com/how-to-express-gratitude/...

In this episode, Sarah and Morgan highlight three ideas that came out of the recent Learning Cycle on primary care system resilience and the feedback from the BC Team-Based Care Advisory Committee members who participated in a constructive workshop that was part of that learning cycle. These ideas are intentionally small ideas that feel more manageable to try. At the time of the recording (Februar...

In this TeamBIT, Sarah talks about how to improve check ins or meetings to create more opportunities for team members to get to know each other. Team relationships contribute to building team resilience; and drawing from resources with great ice breaker questions can change the environment of checkins or meetings, and can be an easy way to create the space for team members to get to know each othe...

Are you wanting to be resilient, but not sure if you have the capacity to do more? are you hoping to find a little change that can make your days just that bit easier? Check out the first episode of Season 2 of TeamUP where Morgan and Sarah draw from what we are hearing in the TeamUp webinar series and from providers in community to introduce small changes that can be made in practice to enhance t...

In this episode, Morgan and Sarah set the scene for Season 2 of Team Up, introducing the idea of primary care system resilience, or adaptive capacity and the format of the second season. Spoiler Alert! As well as a short series of longer episodes, this season is also going to include shorter, action-oriented TeamBits; focused episodes to share ideas, and tools that can be applied in practice to su...

In this episode - the last for TeamUP! season 1 - Morgan and Sarah sit down to chat with Elka Humphrys and Ian Cooper from the Innovation Support Unit about evaluation in primary care, the new Team based care Evaluation and Adoption Model (TEAM) and Capacity and Access Measurement in primary care (CAMP). You can find more about the TEAM framework or about the CAMP survey tool . For more informatio...

In this episode Sean Ebert, Sarah Fletcher and (intermittently) Morgan Price, reflect on the topics related to the most recent Team Up! webinar.

In this webinar we had a lively panel discussion from a diverse group of people working in primary care teams.

In this episode Morgan and Sarah meet with April Price and Sean Ebert to reflect on the TeamUp webinar from April 22nd; focused on Psychological Safety. Listen to what is an engaging conversation that touches on actionable changes and first steps to support psychological safety in teams; reflection on the relationship between cultural safety and psychological safety and the unique capacity challen...

This episode shares the April 22nd recording from the TeamUp Webinar series, focused on Tools for Teams: Exploring Psychological Safety. . In this webinar April Price from the BCPSQC introduces key concepts related to psychological safety and introduces a number of tools and strategies that can be applied in practice to enhance psychological safety for teams. The tools and resources referenced in...

In this mini-episode Morgan and Sarah reflect on the Webinar with Harmony Jackson focused on the In Plain Sight Report and share how Team Up is going to be continue to engage with the question of how to action anti-racism. (Spoiler alert- this is just the start of what will be a sustained effort.)  If you know anyone whose voice you would like to hear in this continuing conversation please reach o...

This episode shares the recording from March 18th's TeamUp webinar: Addressing Racism in Team-Based Care: Learnings from the In Plain Sight Report. In this webinar Harmony Johnson, Executive Director of the Review Team, presents a summary of the three reports arising from the independent Addressing Racism Review into allegations of racism and discrimination in the BC health care system and discuss...

This episode is a recording of February 18th's Team UP webinar. In this episode, family physicians Dana Hubler and Raul Gupta share their experiences with the Quality Team Coaching Program for Rural BC (QTC) and reflect on what they have learned about elements that foster the development of highly functioning teams. Rahul and Dana reflect on the importance of psychological safety, relationships an...

This episode is a recording of February 18th's Team UP webinar. In this episode, family physicians Dana Hubler and Raul Gupta share their experiences with the Quality Team Coaching Program for Rural BC (QTC) and reflect on what they have learned about elements that foster the development of highly functioning teams. Rahul and Dana reflect on the importance of psychological safety, relationships an...

This episode is from our January Team Up Webinar, a dialogue circle focused on Cultural Safety and Humility.  In this dialogue circle Syexwwalia, an elder and knowledge keeper from the Squamish Nation, Family Doctors Dana Hubler and Jeff Beslet and Destinee Barrow, a regional Health Coordinator for Vancouver Island for the Metis Nation, share their insights and stories related to their experiences...

In this audio from our Team Up webinar, Maureen Clarke and Colleen Kennedy from the the BC Patient Safety and Quality Council have a great discussion about some practical tools to support team-based primary care. More information and links to the tools they mention are here: https://teambasedcarebc.ca/resources/tools-for-teams-practical-tools-for-virtual-team-based-care-webinar/