Talking Business with Mark and John

In this episode of Understanding the Car Customer, we're talking about trends in the car sales industry and how dealers can capitalize on them. We're also looking at the customer side of the equation and how to understand them in order to deliver a great customer experience. The car sales market is constantly changing, so it's important for dealers to stay up to date on the latest trends and adapt...

In this video, we're going to talk all about Car Allowance Schemes (Grey Fleet) - Directors at Risk. Company Directors need to be aware of the risks associated with providing employees a car allowance to conduct business. A car allowance scheme, also known as a "grey fleet", is when employees use their own vehicles for work purposes and receive reimbursement. This is different from a traditional c...

IIn this video, we're going to talk all about What is Car Subscription? What it is, how it works, and the benefits of taking out a Car Subscription. A car subscription service is a relatively new way to get access to a vehicle without having to purchase or lease long-term. With a car subscription, you pay a monthly fee to a company that then provides you with a vehicle to drive. There are a few ke...

If you're managing a sales or field team, then you know that sales and field team management is essential for success. In this video, we're going to talk about some of the best practices for sales and field team management, and how to implement them into your business. We'll also discuss some of the challenges that sales and field team management can create, and how to overcome them. In this video...

In this captivating episode of Things You Need to Know About owning an Electric Car, we sit down with the knowledgeable Steve Blunt to delve into the essential aspects of purchasing an electric car. If you're contemplating whether to make the switch to an electric vehicle, this video will provide you with a plethora of insights to aid your decision-making process. Throughout this enlightening disc...

IIn this video, Jenny Simonsen, Director of ITS Norway, provides an overview of the future of mobility and the challenges facing the industry. She discusses the major trends shaping the future including autonomous vehicles, electrification, shared mobility options, and connectivity between modes of transport. Simonsen explains how these trends will make mobility more efficient, sustainable and acc...

In this captivating episode of "Can Business Learn From World Cup Cricket," we delve into the insightful world of John Buchanan, the illustrious World Cup Winning Cricket Coach. Join us as John generously imparts his wisdom, discussing how the sport of cricket can serve as a valuable teacher for the business realm. Drawing upon his extensive experience, John explores the profound parallels between...

Welcome to this informative video on efficiency in a small workshop. If you own or manage a small automotive service workshop, then you're in the right place. In this video, we will delve into effective time and resource management strategies that can help you provide the best service possible to your customers. Efficiency is key in any workshop, and it directly impacts the quality of service you...

In this professional video, we talk to automotive expert Maziar Adl about how product planning in the automotive industry is evolving. Maziar discusses how technological changes are disrupting traditional automotive product planning. With the rise of electric and autonomous vehicles, automakers have to plan for future product lines that meet new customer needs and expectations. This requires more...

The Agency Distribution Model - What Could The Future Hold? The traditional automotive distribution model has long been dominated by the franchise system. However, in recent years a new model has emerged - the agency distribution model. In this video, we explore what exactly the agency model entails and how it differs from the established franchise approach. The agency model essentially means that...

In this informative video, we sit down with Alan Crouch, an expert in automotive finance, as he unravels the complexities of dealer wholesale floorplan finance. With his deep understanding of the subject, Alan covers a wide range of topics, leaving no stone unturned. First and foremost, Alan dives into the fundamental question of how automotive wholesale floorplan finance actually works and why it...

The Future of Digital in Automotive Sales: A Conversation with Janek Prummel and Siim Vips. John Sinclair and Mark Palavestra interview Janek Prummel and Siim Vips, executives at Modera Automotive, a leader in digital solutions for the automotive industry. Janek and Siim discuss how digital technologies are transforming automotive sales and the impacts on dealerships and automakers. Janek and Siim...

In this exclusive interview, John Sinclair sits down with David Jenkins, the CEO of AutoTest, to discuss their wide range of cutting-edge measuring equipment for the automotive, heavy truck, and mining industries. David begins by providing an insightful overview of AutoTest's impressive product lineup, which comprises 50 high-quality instruments catering to various testing applications. These inno...

John Sinclair interviews David Jenkins, CEO of AutoTest, about their range of automotive, heavy truck, and mining industry measuring equipment. Jenkins provides an overview of AutoTest's 50 specialized measurement products distributed across 50 countries for various testing applications, including brake measurement tools critical for improving safety in mining. Jenkins explains that frequent brake...

The Australian automotive industry is at a crossroads. With major manufacturers closing local operations in recent years, what does the future hold for this vital sector? In this video, industry experts Mark Palavestra and John Sinclair provide an in-depth analysis of current business conditions and what we can expect in 2023. Looking at the macroeconomic factors, the end of local car manufacturin...

In this video, we speak with Sud Bhatija, CEO of Spot AI, about advancements in video surveillance and video intelligence that are transforming businesses. Traditionally, video surveillance was limited to basic monitoring and security. However, the emergence of video intelligence has unlocked many new opportunities to gain valuable insights across industries. Bhatija discusses how video intelligen...

In this video, we speak with Christopher Nguyen, CEO of Aitomatic, an automotive cybersecurity firm, about the threats and challenges facing the automotive industry. Nguyen explains how machine learning incorporates physical elements and human experience into its learning processes. However, machine learning also introduces new cyber risks that must be addressed. Nguyen notes that as vehicles have...

"In this video, we speak with Chris Mallon, General Manager Recycling Operations at ACM Parts, about the importance of automotive recycling and how end-of-life vehicles are processed for reuse and sustainability. Mallon explains that when a vehicle reaches the end of its usable life or is damaged in an accident beyond repair, it is brought to an auto recycling facility. There, the vehicle is fully...

Battery-powered electric vehicles (EVs) have come a long way in recent years and are becoming increasingly mainstream. But there are still a lot of myths and misconceptions out there about EVs. In this video, we sit down with David Wynne from EV 101 to get the facts and debunk some common EV myths. David tackles myths like EVs having limited range, not being practical for commercial use, easily ca...

Mark Palavestra and John Sinclair review the current automotive business conditions in Australia and discuss potential changes on the horizon. They reflect on conditions leading up to COVID-19 and how the industry has been impacted since. The discussion covers when the market may start to recover and transform, the influence of electric vehicles and agency models on dealers, implications of right...

"In this video, we speak with David Wynne from EV 101 to get the latest update on electric vehicles. David discusses the rapid growth of electric vehicles and the changes happening in the industry. David notes that charging infrastructure is expanding quickly to support the rising number of EVs on the road. Charging networks and apps are making it easier for EV owners to locate charging stations a...

To effectively manage field teams in the automotive industry, leaders need the right strategy and technology to streamline operations. UON Global is a software company helping automotive franchise managers simplify field team management and boost collaboration between manufacturers and dealers. In this video, we interview Andreas Walker, CEO of UON Global, about how their platform is transforming...

We recently spoke with Michael Winkler, CEO of Flipacar, about the future of used car trading. Flipacar is an innovative used vehicle trading platform focused on streamlining the wholesale market. According to Winkler, "The used car market is rapidly evolving. New digital initiatives are making it faster and easier for dealers to source and trade quality used vehicle inventory." Flipacar's trading...

In this episode of "Talking Automotive with Mark and John," we had the privilege of speaking with Sean Mackenzie, a leading expert in event planning and founder of Make [Sense] Global. In our conversation, Sean delves into the vital importance of proper planning for launches and events, emphasizing the need to ensure objectives and outcomes are achieved. One of the key topics we explore with Sean...

In this insightful video interview, we speak with Chris Bayman, a leading automotive brand strategist, about what it takes to build a successful brand. Chris shares his expertise on the key elements of a strong brand and how to maintain brand consistency. Chris discusses how a brand is defined by a clear and compelling purpose that resonates with customers. For a brand to be successful, it needs c...