Sunny's Silver Linings

Tune in to "Sunny's Silver Linings" Build IT LIVE special episode with cybersecurity guru, Danny Jenkins from ThreatLocker! 🛡️ Hear Danny's predictions for the evolving threat landscape and how you can protect your business. Don't miss this opportunity to scale your business 10x with expert insights and build a resilient, secure future. Dive further into the world of cybersecurity and its future l...

Join us on "Sunny's Silver Linings" podcast with Strategic Coach's Shannon Waller for an enlightening discussion on how you can 10X your company, team, culture, and results. Discover the power of unique ability, entrepreneurial mindset, and creating value for lasting success. Tune in now! Can't get enough of Shannon Waller? Come, join us at Build IT LIVE where Shannon is one of our keynote speaker...

This week, on the latest episode of "Sunny's Silver Linings" podcast, we are revealing the secrets to building a thriving MSP business. Join industry experts Jack Daly, Gary Pica, and Jim Lippie as they share invaluable insights and strategies for overcoming growth challenges, pricing strategies, embracing emerging technologies like AI, and more. Don't miss this enlightening discussion that will e...

"If you had a magic wand, what's the number one business problem you would solve?" Host and CEO Sunny Kaila poses this question to our guests – James Hwang, Joshua Skeens, and Greg Zolkos – in this episode of "Sunny's Silver Linings" podcast. From sparking explosive organic growth to crafting a winning company culture, these fearless industry leaders spill the beans on what it takes to thrive in t...

Profitability has always been a crucial goal for MSPs. In this week's "Sunny's Silver Linings" podcast, Jeff Borello, CEO of Andromeda Technology Solutions, and Craig Pollack, Founder and CEO of FPA Technology Services, share their insights on tackling this obstacle and embracing new opportunities in the MSP industry. The industry stalwarts partake in an insightful discussion with host Sunny Kaila...

Are you ready to unveil the secrets of talent strategy? Discover the differences between private MSP and PE-backed companies, the importance of talent retention, and the impact of manufacturing outsourcing from a star-studded panel discussion in this week's "Sunny's Silver Linings" podcast. Get insights into making impactful decisions and striking the right balance from channel leaders including J...

Looking for inspiration to scale your business? Tune in to "Sunny's Silver Linings" podcast to hear how Will Slappey, the CEO of IT Voice, successfully bridged 18 acquisitions and grew his small business into a leading MSP in America with 14 locations and 225 employees. Discover how he built a culture that attracts the best talent and overcame industry sales challenges to achieve hyper-growth. Lea...

"Most people don't want just a job that pays the bills. They want to be a part of something," shares Brett Helgeson, the CEO and Managing Partner of Adopt Technologies. In today's episode of "Sunny's Silver Linings" podcast, Brett shares his entrepreneurial journey with host Sunny Kaila, from starting his own construction company to buying and growing an IT business. He discusses the importance of...

"It's really now about the opportunity to build a cybersecurity program for customers," shares Rob Stephenson, CEO, Thrive Networks, Inc. In today's episode of "Sunny's Silver Linings" podcast, Rob and Sunny chat about the state of the channel and the future potential of M&A and cybersecurity in the MSP space. Looking for an affordable way to implement or upgrade your security services? IT By Desi...

Looking to unlock the insider secrets to retaining your top talent in the world of MSPs? Look no further than the latest episode of the "Sunny's Silver Linings" podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry's leading experts and use his experience to propel your MSP towards success. Don't miss out on this must-watch episod...

Ever meet a cybersecurity compliance guru? You will in this episode of "Sunny's Silver Linings" as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she's learned about cybersecurity, and the difference between compliance and security....

When is the right to time to sell your business? And how do you determine the valuation that's fair to your organization and ensures that you're not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week's "Sunny's Silver Linings" podcast to answer these questions and more. Watch the complete episode to ride along with Reed on his career journey, his exp...

Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that's not easy to come by. "I knew that I wanted to run an IT support company before I even knew how to use a computer," he shares candidly as he talks to Sunny Kaila in this week's "Sunny's Silver Linings" podcast. He shares his leadership lessons, all people-centric, and ex...

We couldn't get enough of Shawn Torres. The CEO of In-Telecom Consulting returns for Part 2 of his "Sunny's Silver Linings" podcast. In today's episode, Shawn and host Sunny Kaila talk about the top lessons learned in terms of culture and leadership within an organization. Plus, Shawn talks about his five-year vision for the company and who he views as the right fit to join their team.

What makes a compelling story? A strong lead character, an arc were he grows by overcoming obstacles, and a satisfying ending after overcoming hardships through grit and determination. Shawn Torres, CEO of In-Telecom Consulting, has such a story. In today's episode of "Sunny's Silver Linings" podcast, Shawn takes us on a journey down memory lane. He candidly talks about how he went from opening a...

Keith Fast from Tech Impact Solutions, LLC, strongly believes that to hire and retain top-notch talent, you must recognize what is most meaningful to the candidate. In this episode of "Sunny's Silver Linings" podcast, Keith and host Sunny Kaila chat about what drives the new-generation workforce, redefining company culture, and the key challenges for MSPs in 2023. Watch the complete episode to lea...

Peter Bellini, CEO of CyberCNS, has grown up around technology. He's lived through the industry's evolution and has seen it transition from on-premises to cloud. This young entrepreneur is on a mission to help MSPs become better cybersecurity service providers and translate tech-talk to non-tech business language for greater audience impact. Watch today's episode of "Sunny's Silver Linings" podcas...

It's tough enough to be a small- or mid-sized business. But there are strategies that can help. Learn some of those ways from Jayme Branson, entrepreneur and President of Granite Solutions, a Montana-based MSP. In this episode of "Sunny's Silver Linings" podcast, Jayme talks with host Sunny Kaila about his entrepreneurial journey, how a people-first culture helps his MSP be successful, and his 202...

Steven Freidkin, Founder & CEO, Ntiva, Inc., returns this week with a treasure trove of wisdom for the MSP community. Steven talks to host Sunny Kaila about the importance of having the right person in the right seat and what hyper-growth companies can do to achieve it. Check out Part 2 of this insightful episode of "Sunny's Silver Linings" podcast. Bonus: Steven shares his description of what the...

Steven Freidkin, Founder & CEO, Ntiva, Inc., is no stranger to the daily grind. His journey, both personally and in growing his company, is one for the ages. In today's episode of "Sunny's Silver Linings" podcast, he shares why getting clarity on your "purpose" is the first step toward success for an MSP. Watch Part 1 of this two-part episode to get further insights about Ntiva's value system and...

Jill Chapman, Senior Performance Consultant at Insperity, is passionate about connecting people and opportunities. This, combined with her 25+ years of experience in the HR and recruiting industry, makes her perfectly poised to help organizations drive engagement within their workforce. In today's episode of "Sunny's Silver Linings" podcast, Jill and host Sunny Kaila discuss the on-going trends of...

We cannot get enough of John Pagliuca. The CEO of N-able returns this week for Part 2 of "Sunny's Silver Linings" podcast to talk about what awaits MSPs beyond the cloud. Tune in to learn what John believes your MSP needs to do to be successful in 2023 and his one piece of advice that can propel your MSP into the next stage of growth.

The MSP world is changing. The dark clouds of recession may be looming, but the silver lining is never far away. John Pagliuca, CEO of N-able, shares his insights to help MSPs transform their challenges into opportunities in 2023 and beyond. Check out Par

How do your customers feel about your business? The answer, according to Mark Copeman, will determine how good – or bad – your customer experience is for them. Copeman, the Director of Wingman MSP Marketing and author of Helpdesk Habits, shares his extensive knowledge of customer experience (CX) in this "Sunny's Silver Linings" podcast with host, Sunny Kaila. This UK-based channel veteran explains...

Can you teach an old man new tricks? Of course you can! Neil Medwed, Executive Director of Strategic Partnerships at Meriplex and true channel veteran, discusses how he still learns in this "Sunny's Silver Linings" podcast with host, Sunny Kaila. In a candid chat, Neil shares his top three lessons to help young entrepreneurs unlock their full potential, the differences between running a small MSP...