Nicole Higgins

Start Scale Succeed

Business EN ↓ 196 episodes

Want to start, scale and succeed in your product business? Buying & retail expert Nicole Higgins spent the last 18 years working for companies such as Primark, M&S, Debenhams and Asda, building strategies for blue chip businesses, and increasing bottom line sales and profit. In this weekly business podcast, Nicole is here to empower you to "start, scale and succeed" by providing you with inspiration, motivation and insight from entrepreneurs and experts to help you in the retail industry. This podcast includes tips, tactics and conversations that you can learn from and implement into your own...

Author

Nicole Higgins

Category

Business

Latest episode

Jul 17, 2025

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Episodes

Ep 195 Scaling A Global Beauty And Wellness Brand, How Popmask grew 500% in one year 17.07.2025

On this episode of Start Scale Succeed, Nicole chats with Louisa Booth, the inspiring founder behind Pop Mask and Blushing LA. Louisa shares her entrepreneurial journey from investment banking to bootstrapping and building a global beauty and wellness brand, now found in over 35,000 retail doors worldwide—including CVS, Macy’s, Bloomingdale’s, Superdrug, and Boots. Nicole and Louisa chat about: Th...

Ep 194 Ways To Use AI In Your Product Business With Dean Johnston 03.07.2025

In this value-packed episode, Nicole Higgins sits down with Dean Johnson—AI consultant, and experienced product business founder—to dive into the game-changing ways artificial intelligence is transforming product businesses.  Whether you're a founder at the start of your journey or running an established e-commerce brand, you’ll learn actionable strategies for using AI to streamline operations, sa...

Ep 192 The Easy Way To Launch Into The US Market With Lauren Orlicky 26.06.2025

Welcome to another episode of the Start Scale Succeed podcast with your host, Nicole Higgins, the Buyer and Retail Coach. In this episode, Nicole is joined by Lauren Orlicky , co-founder of US Launchpad about the practicalities of launching your brand in the United States and how to do it the Easy Way Episode Highlights: - The Story Behind US LaunchpadLauren shares how her own e-commerce challenge...

EP 193 Launching with Intention: Moonbow’s Journey from Idea to Indie Brand with founders Heather & Dr Felice Chan 26.06.2025

When should I start talking about my brand on socials? How soon should I build a community?  These are questions I'm often asked by brands that are starting and in EP 193 I'm chatting with Heather Chan co-founder of new brand Moonbow (where Traditional Chinese Medicine meets modern skincare) The brand launched in March 2025 and the founders Heather & Dr. Felice Chan have been building the brand in...

Ep 191 The Path To Profit with Petite Fashion Brand The Shortlist founder Laura Derricourt 12.06.2025

In this weeks episode, Nicole brings back Laura, founder of The Shortlist—a premium petite fashion brand—for her third appearance on the podcast. Having followed Laura’s journey from launch to becoming a profitable business, Nicole dives deep into the milestones, challenges, and evolutionary steps that have shaped The Shortlist over the past four years. Listen in as Laura shares candid insights ab...

Ep 190 Is PR over with journalist and communications expert Priscilla Pollara Live episode from Top Drawer 30.05.2025

Is conventional PR over?  In this weeks episode of start scale succeed we are live from the retail revealed stage of the  Top Drawer Trade Fair    I’m joined by Journalist and communications expert Priscilla Pollara and here are some of the key areas we chat about  How PR has evolved (and what actually matters now)Storytelling that connects—and convertsWhere to focus your PR efforts for real visib...

Ep 189 Crafting tone of voice that sells and inspires with Katie Ramsingh - The Fashion Copywriter 22.05.2025

Nicole sits down with expert fashion copywriter Katie Ramsingh to dive deep into the art and strategy of creating compelling copy and developing a distinctive tone of voice for your brand. With over 10 years’ experience writing for brands like Louis Vuitton, John Lewis, and Farfetch, Katie shares practical advice for entrepreneurs and established businesses alike. From defining the difference betw...

Ep 188 Turning Personal Frustration Into a Thriving Skincare Brand: Katy Cottam Founder Luna Daily 15.05.2025

On this episode of Start Scale Succeed,Nicole Higgins sits down with Katy Cottam, the founder of Luna Daily—a body care brand redefining skincare for women at every age and life stage. Katy opens up about her journey from a personal struggle with thrush and sensitive skin to launching and  leading a fast-growing brand with retail partnerships at places like Boots, Sephora, and M&S, just three year...

EP 187 Navigating Anxiety and Overwhelm: Practical Mental Health Tools for Entrepreneurs with Anna Mathur 08.05.2025

37% of entrepreneurs suffer from Anxiety and in this weeks Episode of Start Scale Succeed Nicole chats with Psychotherapist and Author Anna Mathur we talk about Anxiety, overwhelm and mental health as an entrepreneur  Highlights include  Imposter Syndrome and Self-Doubt in Entrepreneurs - accepting messy imperfect beginnings and anchoring throughs in truth versus fear   Low Self-Esteem in Business...

Ep 186 Packaging and Branding tips for product business with Claudia Costa- Rowse 01.05.2025

Claudia shares her journey from marketing to design, the challenges early-stage brands face with packaging, and her expert advice on how founders can communicate their brand’s personality, maximize every inch of packaging real estate, and strike the right balance between standing out and fitting in with category norms.  You’ll hear about common mistakes to avoid, trends shaping the future, and som...

Ep 185 Trade show Lessons, exhibiting at Top Drawer for the First time with Imogen Partridge 24.04.2025

Join us as Imogen shares her journey from interior designer to creative business owner, revealing why she chose to make wholesale and trade shows a new focus, the realities of prepping for her debut trade show at Top Drawer, a UK trade show and the practical lessons she learned along the way.  Whether you’re considering your first trade show or just love hearing honest accounts of building a busin...

Ep 184 Sourcing products from India the how and the what with Sara Collins Ethical production consultant 22.04.2025

This episode is packed with practical advice for founders and brand owners looking to start or scale their product-based businesses—especially those considering India for production.  You’ll learn about the best product categories to source from India, key cultural and communication considerations, pitfalls to avoid, and how on-the-ground trips can transform your sourcing journey. Key Topics & Tak...

EP 183 How Passion and Perseverance Shaped 20 Years of Retail Success for Deryane Tadd founder of The Dressing Room  03.04.2025

Nicole and Deryane delve into the reality of competing in a discount-driven market, strategies for driving sales, and the importance of focusing on exceptional customer service. For those considering starting a brick-and-mortar or e-commerce business, Deryane’s advice is invaluable.   Deryane shares her entrepreneurial journey, from her early days in retail to establishing a successful multi-brand...

Ep 182 Going for the Gut :Naked Biotics founders leanne and Amy chat about their start up  journey so far and expanding into wholesale  27.03.2025

This weeks episode of Start Scale Succeed Nicole is joined by Leanne and Amy, the dynamic co-founders of Naked Biotics. They delve into the journey of launching and scaling their probiotic brand amidst challenges like the COVID-19 lockdowns. Inspired by personal experiences and the power of gut health, Leanne and Amy's entrepreneurial journey is one of passion, resilience, and innovation. The Birt...

Ep 181 Balancing Personal Boundaries and Brand Authenticity with Becci Mcevoy 20.03.2025

In this episode of the Start Scale Succeed podcast, Nicole  is joined by Becci McAvoy, founder of Be Heard Socials, to discuss the importance of authenticity in social media, particularly for brand founders. They delve into the challenges and fears of showing true selves online, tips to overcome these barriers, and the significance of personal boundaries in content sharing. Becky, a content strate...

Ep 180 Essential PR Strategies for Small Business Growth and Visibilitywith Pippa Goulden 15.03.2025

Pippa Goulden joins the Start Scale Succeed podcast to chat all thing PR for your small business and how you can DIY it and the steps you need to take to increase the visibility of you and your brand.  Highlights include  🎙️ Personal Branding Power: Learn how to weave your personal story into your brand to create compelling narratives that connect with your audience. Pippa highlights the importanc...

Ep 179 Overcoming retail challenges with Acorn & Pip Founder Lucy Haslam 06.03.2025

In this episode of the Start Scale Succeed podcast, We delve into the world of entrepreneurship with the inspiring story of Lucy, the founder of Acorn and Pip.  Lucy has successfully run her family concept store, navigating the complexities of retail in challenging times. With nearly 100,000 Instagram followers and a thriving business model that includes a retail store, cafe, and an online presenc...

Ep 178 Masters of the Market, Elevating Small Businesses with Salad Days Market founders Daisy & Liv Tinker 27.02.2025

Ep 178 Masters of the Market,  Elevating Small Businesses with Salad Days Market founders Daisy & Liv Tinker  In this week's episode of Start Scale Succeed  I chat with Liv & Daisy, the innovative founders behind Salad Days Market, a vibrant pop-up market showcasing the best of small businesses in London.  With their unique backgrounds in fashion and retail, they share their journey from working i...

Ep 177 From Crisis to Growth: How Live Shopping Reshaped a Multi-Million Pound Business with Stephanie Weightman 21.02.2025

I'm all for anything that is going to make you more money in your business and connecting with your customers in an authentic way. Live shopping ticks those two boxes.  In todays episode of Start Scale Succeed I'm joined by Stephanie Weightman the founder of highlight crafts who started  to implement Live shopping in their business just 9 months ago and it has literally saved them from going under...

ep 176 Building a successful subscription box business with Lauren Prentice 12.02.2025

Subscription box businesses are worth 1.8 billion in the UK and it's a growing market.  So if you are considering starting one, adding one to your current business or need advice on how to make your existing one more profitable then listen to this weeks episode 176 of start scale succeed .  Where you'll hear tips and advice from Multiple Subscription Box founder Lauren Prentice.  Some of the areas...

Ep 175 How your style can create your success with Samantha Harman The Style Editor 07.02.2025

EP 175 How your style can create your success with Samantha Harman Listen to this week's episode to understand how your wardrobe choices influence your business success  "Your wardrobe isn't clothes. It is the physical manifestation of your beliefs, your hopes, your fears, your dreams, all of the things that you think that you can be, that you can't be." Tune into this weeks episode with Samantha...

Ep 174 Beyond the highlight reel - The True Story of closing a brand and liquidation with Katie Brandon Bryne Lil & Izzy Founder 31.01.2025

In this raw and honest episode, Katie Brandon Byrne shares the emotional journey of closing her award-winning children's wear brand, Lil and Izzy. From its successful beginnings to the final decision to liquidate, Katie discusses: The warning signs that led to closure  The impact of rising costs and market changes  Navigating the liquidation process  Personal lessons learned from the experience  M...

Ep 173 Aligning Mind, Body, and Skin: The Vision Behind eyeam Skincare with co- founder Roxy Marrone  24.01.2025

Join me as I chat with co- founder Roxy Marrone where she shares how her own skincare journey with hormonal acne led to the creation of the brand.  eyeam is a community-driven wellness destination on a mission to align your skin with your mind, body, and spirit.  Their mission is to bring healing into the world with targeted skincare, supplements and education. While wellness has traditionally sep...

Ep 172 Building Faace, From Global Expansion to Dragons Den to selling the business with Founder Jasmine Wicks Stephens 17.01.2025

Join Jasmine & Nicole  for an open and honest conversation about starting and growing a brand, securing investment and the process of finding a buyer for the business. In Ep 171 of Start Scale Succeed Jasmine Wicks-Stephens shares the story behind the brand and how it's rapid expansion and success were met with financial and manufacturing challenges and despite backing from Dragons Den she decided...

Ep 171 Starting & Growing on Etsy with Etsy Expert Dylan Jahraus 20.12.2024

  Etsy has over 6 Million sellers and  about 400 million visitors to the platform each month  So as a seller how do you get started and how do you  get seen.  These are just some of the topics I’m going to be talking about with my guest Dylan Jahraus on todays episode of start scale succeed  You can also watch the episode on You tube https://youtu.be/y5rxoH1P5lg Highlights of the episode include ...

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