SPA HIVE

Julie’s TOP Three Takeaways  Surround Yourself with the Right People: The secret to success isn't just about individual effort but about the community and team you build around you. High-performing, resilient teams are crucial, and strong leadership in cultivating these teams is essential. Building a Strong Culture: A successful business thrives on a robust culture of appreciation, gratitude, and...

Julie’s Top Two Takaways  Organize your Space An organized workspace leads to an organized mind and business. Clear the clutter from your workspace, both at home and in your spa, to boost productivity and focus. Remember, an organized environment fosters success.  Organize your Goals Regularly review and adjust your goals. Look at your vision board, assess your progress, and ensure your objectives...

Julie’s TOP Three Takeaways Communication is Key: Dive into how effective communication with clients, team members, and even yourself can be the magic wand to prevent complaints and foster harmony. Facing Challenges Head-On: Learn from real-life stories about navigating tricky situations, like dealing with team resistance or managing high-profile clients, and how open dialogue can turn things arou...

Julie’s TOP Three Takeaways  Practice Self-Forgiveness: Don't be hard on yourself for needing a break. Practice self-forgiveness and recognize that it's okay to not be productive all the time. Allow yourself the grace to rest and recharge. Develop a Re-Entry Strategy: When you're ready to get back to work, have a strategy in place to ease back into your routine. This might include setting small go...

Julie'sTOP THREE Takeaways:  The Power of Training: Attending training sessions, like the one with Cord Cohen from Zents, can remind us of the deeper reasons behind our work and the impact we have on our clients and team. Rediscovering Purpose: It's easy to get caught up in daily tasks, but taking a moment to reflect on the core purpose of your business can reignite your passion and clarity. Regul...

Julies TOP THREE Takeaways: Seasonal Work-Life Balance: It’s all about recognizing the different seasons in our lives and finding that sweet spot where productivity and relaxation meet. Summer is my time to enjoy the beauty of Maine, slow down a bit, and recharge with activities like hiking, kayaking, and just soaking in the sea coast vibes. Time Management: With a big new project on the horizon,...

How to perform a mid-year check-in with Julie Pankey Reflect on Personal and Professional Goals: Start by reflecting on personal and professional goals six months into the year. Look back at the goals set at the end of last year and the beginning of this year. Break Down Goals: Break down annual goals into 90-day increments. Further divide these increments into daily, weekly, and monthly goals. Ev...

Julie’s Top Three Takeaways Trust your intuition: Pay attention to the signs and messages you receive, whether through dreams, meditation, or other means, and trust your inner wisdom to guide you on your journey. Take up space: As a leader in the spa and wellness industry, it's important to assert yourself and share your expertise confidently, even in the face of criticism or doubts. Connect authe...

Julie's BIG THREE takeaways:  Identify Your Communication Style: Understanding whether you are an over-communicator, under-communicator, passive-aggressive, or any other type helps in tailoring your approach to different situations and relationships, both personal and professional. Set Clear Expectations: Effective communication involves setting clear expectations from the beginning. This helps in...

Julie's TOP THREE Takeaways from this episode:  Communication is key, you can never over-communicate especially to a new guest.  Encourage feedback - nothing worse than not knowing where you can improve.  The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff. Comments, Questions, or Podcast Ideas? Email julie@jmpanke...

Julie's TOP THREE Takeaways from this episode:  Value and Appreciation: Employees want to feel valued and appreciated for their contributions. Expressing genuine appreciation and recognizing their efforts can go a long way in fostering loyalty and satisfaction. Consistency Matters: Upholding consistent standards, policies, and procedures demonstrates integrity and professionalism. It sets expectat...

In this episode of Spa Hive, Julie Pankey takes us on a heartwarming journey through the eyes of a child, sharing invaluable lessons learned from her granddaughter and her experiences with substitute teaching. From the joy of living in the moment to the power of kindness and resilience, Julie reminds us that life's greatest lessons often come from the smallest sources. Tune in for a dose of inspir...

In this episode, Julie Pankey your host explores the timeless debate: cat person or dog person? From amusing anecdotes about mice to heartfelt stories of canine companionship, Julie reflects on why she considers herself a devoted dog lover. Join Julie as she shares experiences with Bronx, a special rescue pup, and the valuable lessons he's taught her about patience, acceptance, and embracing life'...

Join Julie Pankey, your host, for a whirlwind journey through the unforgettable moments of SpaHive events past! From way too 'corporate-y' beginnings to jaw-dropping bar tabs and unexpected root canals, Julie fearlessly spills the tea on it all. Get ready to peel back the curtain on industry events like never before - this episode is an absolute must-listen! Comments, Questions, or Podcast Ideas?...

In this week's episode of the SpaHive podcast, join me for a trip down memory lane as I recount a particularly memorable encounter with a demanding guest from my early days in the industry. From flinging water cups to kneeling apologies, it's a story filled with valuable lessons learned (and not learned!). Tune in to hear how I navigated the situation, stood my ground, and ultimately emerged with...

Julie Panky takes listeners on a rollercoaster day filled with unexpected twists and turns, showcasing the reality behind the scenes of running a successful business. From forgotten meetings to missed appointments and spiraling stress, Julie shares her candid experiences and offers valuable insights into finding gratitude, regaining control, and navigating through challenging moments with resilien...

In this episode of SpaHive, we dive into the essential secrets to personal and professional growth. Delving into the power of connections and networking, Julie Pankey your host, reflects on the pivotal moments that shaped her success and shares valuable insights gleaned from years in the industry. From cultivating meaningful relationships to embracing discomfort in pursuit of new experiences, join...

Julie Pankey your SpaHive host is talking all about Spirit Animals, and how her spirit animal(s) shows up. From majestic lions to cunning wolves, we'll uncover the secrets of finding your inner guide and leading with intregity. Let's unlock the secrets of authentic leadership together.   Top Three Takeaways:   Embrace Your Inner Guide: Discovering your spirit animal(s) can offer profound insights...

Need to shake up your retail game? Selling some retail, but not enough. This episode is for you. Julie Pankey, your host highlights the significance of authenticity in product selection and training to ensure team members feel confident in recommending retail items to clients. Additionally, Julie discusses strategic tips such as; Authentic Product Selection: Choose retail products that resonate wi...

We are just getting started. The next series of the SpaHive podcast will be all about retail. Julie will be digging deep and not holding back. Grab a pen and paper (or your notes app ;) ) and GET READY.  In this episode, Julie emphasizes three actionable strategies for spa owners to enhance their retail sales efforts.  Leverage Vendor Partnerships: Engage with vendors and take full advantage of th...

It was the duo heard across the world! Tracy Chapman and Luke Combs performance at the Grammys reminded Julie it is always about the CONNECTION. Listen in as Julie relates this to your business, and offers tactical tips " you just need to make time for!"...  FREEBIE -> 20 Creative Ways to Grow Your Client List!  https://mailchi.mp/0c391ca1786e/moreclients Comments, Questions, or Podcast Ideas?...

In this episode your host, Julie, invites you to join a refreshingly candid discussion about her own strengths and weaknesses. Prompted by a frequently asked question - "Is there anything she's not good at?" - we delve into Julie's reflections. She shares her tendency to take things personally, often seeing it as both a strength and a weakness. Julie admits to struggling with boundaries, often ove...

Join our host Julie Pankey as she shares a recent conversation with one of the SpaHive VIP members. Julie dives into the details of planning a dream date with yourself, urging listeners to envision their future selves. From breakfast rituals to writing goals, discover how this simple yet profound exercise can bring your dreams to life, shaping a vision beyond the day-to-day grind. So, get ready to...

Join Julie Pankey as she spills the beans on the secret of turning a 'no' into a friendly "not right now," offering a fresh perspective on the world of selling. Julie shares a story from a recent SpaHive VIP mastermind session, where her members discussed exactly that. Retail sales are lacking? This is the podcast for you! Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup...

Join Julie Pankey in this episode as she reveals why we've ditched New Year's resolutions for the empowering concept of the Word of the Year. From battling fears to embracing joy, she has navigated the years with impactful words. Now, 2024 is all about "wellness" — tune in to discover how this guiding word will shape my decisions and overall well-being. Comments, Questions, or Podcast Ideas? Email...