SOLABS QM Insights

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be your solo host! Today he will be discussing the responsibilities of system owners — a topic he is very passionate about! He feels that with the appropriate controls in place, system owners will be able to ensure that their Solabs QM 10 solution remains in good health throughout its life cycle in their organization.   Today, he re...

This week on the podcast, Philippe Gaudreau, the CEO and founder of Solabs, is joined by their return guest, Gretchen Dixson, to discuss the document tree view on Solabs QM from an initial configuration standpoint. Gretchen is a Senior Product Specialist at Solabs and a part of Ericka's group, the Client Success Group. She has been with the company for a little over 2 years now and serves as Head...

In today's show, your host, Ericka Moore, and her return guest, Gretchen Dixson, will be discussing the Solabs QM configuration, best practices, and how the Solabs team supports configuration activities with clients.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka's group, the Client Success Group. She has been with the company for a little over 2 years now and serves as H...

Welcome to the first episode back in 2019! In this episode, Philippe Gaudreau, the CEO and founder of Solabs, will be Ericka's guest as well as her co-host as they discuss the pricing model and client services offering in Solabs QM.   Often, companies speak a lot about what they offer in terms of products and services but pricing can often be a bit of a taboo topic. Solabs has developed a great pr...

Your host Ericka Moore, Head of Client Success at Solabs, will be leading today's episode! In celebration of this episode being the final podcast of the year, she will be talking about QM APPS — a product she has done a lot of work on herself, and is extremely passionate about.   The QM APPS are different quality processes that are used within the life sciences industry, that can be deployed withi...

Today's episode is about an exciting new feature that was recently added to Solabs QM 10: the Questionmark OnDemand interface within Solabs QM. In this episode, your host, Ericka Moore, is joined by return guest, Gretchen Dixson.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka's group, the Client Success Group. She has been with the company for a little over 2 years now. S...

Today's episode is a bit of a special one! Typically, a guest expert from Solabs is featured — but on this episode, Ericka and Philippe will take you through today's topic: SSRS reports for training. With Solabs QM 10, clients have access to a sharepoint portal which contains two different types of reports: excel reports and SSRS reports. Today, Ericka will be focusing on the SSRS reports for trai...

In today's show, your host — and the founder and CEO of Solabs — Philippe Gaudreau, speaks about the November 2018 release of Solabs QM 10. He reviews the changes from both the core software and the document control process. As of this release, Solabs is moving to a one-release-every-4-months schedule. The November release is the first of this series with the next release being in February, 2019....

In today's show, the founder and CEO of Solabs, Philippe Gaudreau, presents different tips and tricks of the Solabs QM User Interface and cover the different sections of the application. He's joined by return guest, Gretchen Dixson, Solabs Senior Product Specialist.   Gretchen has been with the company for a little over 2 years now. Her main role is to be a head trainer, which includes: building t...

In today's episode, Ericka and her co-host-turned-guest, Philippe Gaudreau, will be discussing different scenarios when using the document control process in Solabs QM 10. Philippe is a Chemical Engineer by trade who founded Solabs almost 20 years ago. Supported by a team of strong developers and IT professionals, Philippe has managed two major iterations of his fully integrated EQMS Solabs QM. To...

Today's show is focused on how user permissions, roles, and privileges are managed within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs. This week's return guest is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company for a little over 2 years now. Her main role is to be a h...

Today's show is focused on a high level overview of the Solabs QM 10 reports offering. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs.   This week, Kevin Langlois , Head of the Engineering Group at Solabs, takes time out of his busy to schedule to join the Solabs QM Insights podcast and explain more about what reporting m...

Today's show is focused on leveraging the power of the task section within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs. Ericka's guest this week is Karine, a Product Specialist at Solabs, who has been with the company for almost a year now. She's a chemist with a NBA in Science and Engineering by trade. Before joinin...

Today's show is focused on discussing key concepts and differences between the document control and change control processes within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka's guest this week is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company for about 2 years now. He...

Today's show is focused on the brand new collaborative review feature in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka's guest this week is Pascal Demers, Solabs Lead Front End Developer. He was the very first, official Solabs employee, and has been when the company for almost 20 years now. He's a software en...

Today's show is focused on discussing the key concepts behind the training functionalities in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs. This episode features Martha Bailey, Manager of Client Support. Martha has been with the company for seven years, occupying various roles. She is very passionate about helping use...

Welcome to the first episode of Solabs QM Insights podcast — the series that focuses on showcasing features within Solabs QM 10. Each episode features a new guest expert from Solabs about popular features. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs. In this episode, Ericka interviews Martha Bailey, Manager of Client Support, to d...