SOLABS QM Insights

The QM Insights podcast show is back on its mission to help SOLABS' clients Learn from Experience. In today's episode, the team discusses how the QM10 Document Control Process can help our clients manage Periodic Review Cycles for their documents that require it. This is part 1 of a series on managing document Periodic Reviews using QM10.   Etienne Langlois, Sr. Marketing Coordinator, is today's h...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience. In today's episode, the team discusses the services offered by SOLABS, how we handle security and our responsibility in regard to data and reporting.   Etienne Langlois, SOLABS' Marketing Coordinator is taking over as today's host while Ericka is taking a break for health reasons. Our guests today ar...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience. In today's episode, the team discusses SOLABS' performance over Q1 2021, how we got to the Learn From Experience tagline and the importance of System Ownership procedures. Etienne Langlois, SOLABS' Marketing Coordinator is taking over as today's host while Ericka is taking a break for health reasons....

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. In today's episode, the team discusses our product roadmap for the upcoming months and years, introduces our partners at Nexgen and the exciting reporting capabilities they bring to our clients and more! Today's guests are Philippe Gaudreau, SOLABS' CEO, Ja...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. In this week's episode, our host Ericka Moore is joined by SOLABS' CEO Philippe Gaudreau, our Head of Engineering Kevin Byrne Langlois and our new Software Support Specialist Mathieu Carriere! The team discusses how much QM10 was used throughout 2020, the r...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. This week's episode is a little different from usual as our host Ericka Moore is joined by SOLABS' executives to look back at the challenges, realizations and overall performance of each department for 2020. These executives are SOLABS' CEO Philippe Gaudrea...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. This week on the show, Ericka Moore returns as your host! She is joined by SOLABS' CEO Philippe Gaudreau, SOLABS' Head of Product and Quality Management Martine Boire, SOLABS' Product Specialist and Head Trainer Gretchen Dixson and finally SOLABS' Marketing...

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. This week on the show, Ericka Moore returns as your host! She is joined by SOLABS' CEO Philippe Gaudreau and SOLABS' Product Specialist and Head Trainer Gretchen Dixson. In today's episode, the team has a conversation on SOLABS' new Level 1 Service Level Ag...

This week on the podcast, Etienne Langlois, SOLABS' Marketing Coordinator is back as your host! He is joined by Philippe Gaudreau, SOLABS' CEO, Martine Boire, the team's Head of Product and Quality Management, Kevin Byrne Langlois, SOLABS' Head of Engineering and Ericka Moore, SOLABS' Head of Client Success. Today, the team will discuss frequently asked questions about SOLABS, new resources availa...

This week on the podcast, Etienne Langlois, SOLABS' Marketing Coordinator is your host! He is joined by Philippe Gaudreau, SOLABS' CEO, Martine Boire, the team's Head of Product and Quality Management and Gretchen Dixson, SOLABS' Head Trainer and Product Specialist.  Today, they are trying out a new conversational format for the show! The team will discuss frequently asked questions about SOLABS,...

This week on the podcast, Philippe Gaudreau, the CEO and founder of SOLABS, is once again joined by frequent guest, Gretchen Dixson, the Senior Product Specialist and Head Trainer at SOLABS!   Today, they will be discussing SOLABS' laboratory investigation request process (or LIR process). Gretchen explains how the LIR process ensures the documentation of everything within the laboratory investiga...

In today's episode, your host Philippe Gaudreau, the CEO and founder of SOLABS, is joined by a frequent guest of the show — Gretchen Dixson, the Senior Product Specialist and Head Trainer at SOLABS!   Today, they will be taking a look the Deviations Process App (P0054) used for deviations in the context of the GxP pharmaceutical environments. Gretchen covers the main steps within the deviation pro...

On this episode of SOLABS QM Insights, Philippe Gaudreau is joined by his special guest, Étienne Langlois. Étienne is the Senior Marketing Coordinator at SOLABS and has been working hard on the new SOLABS website and knowledge base live available to all their clients!   Since the new website just went live (as of the day of recording), Philippe and Étienne wanted to share some of the key aspects o...

This week on the podcast, Philippe Gaudreau, CEO and founder of SOLABS, is joined by return guest Gretchen Dixson, the Senior Product Specialist and Head Trainer at SOLABS.  Today, Philippe and Gretchen will be discussing Audit Management, one of SOLABS' QM APPS. Gretchen explains the steps of the audit process and the purpose of each of those steps provides some examples of how SOLABS' clients us...

This year is going to be a very important year for SOLABS as they are rolling out 10.8 in 2020. SOLABS sent out their Product Roadmap Surveys to clients in the months of November and December 2019, and more than 90% of clients provided responses to the survey!   So in today's episode, Philippe Gaudreau, the founder and CEO of SOLABS, will be going over some of the key results of these surveys and...

This episode marks the final episode of the year for 2019! This episode will be dedicated to SOLABS' EQMS, SOLABS QM 10 — specifically focusing on one of the off-the-shelf QM Apps known as P50 that is a CAPA process. And once again, Gretchen Dixson will be joining the podcast! Gretchen is the Senior Product Specialist and Head Trainer at SOLABS and she has been quite involved with clients who are...

This week on the podcast, Philippe Gaudreau, CEO and founder of SOLABS is joined by Tom Ince, SOLABS' Enterprise Sales Specialist. Today, they will be taking a look at the buyer's journey when it comes to making an EQMS software purchase.   In this episode, Tom explains how an organization can prepare for an EQMS software purchase, how you can go about establishing a budget for such a project, how...

This week on the podcast, Philippe Gaudreau, CEO and founder of SOLABS, is joined by return guest, Martine Boire! Martine is the Head of Product and Quality Management at SOLABS. Previously, she served as Director of Quality for over 12 years.   Today, Martine is highlighting some of the features that end-users might not be aware of that would really benefit and ease their use of SOLABS QM! These...

This week Philippe Gaudreau, CEO and founder of SOLABS, is joined by return guest Gretchen Dixson, the Senior Product Specialist and Head Trainer at SOLABS. Today, they're discussing the training section and some of the most common use cases she has encountered while working with clients in terms of configuring and helping improving practices in that area.   Training is a key subject as most users...

This week Philippe Gaudreau, the CEO and founder of SOLABS, is joined by Karine Loiselle, a member of SOLABS' Client Success Group. Karine is a Client Success Specialist and has been with SOLABS for 2 years now. Karine spends a good portion of her time in direct contact with SOLABS' clients and she coordinates all of the work behind the scenes of their support.   In this episode, Philippe and Kari...

This week Philippe Gaudreau, the CEO and founder of Solabs, is joined by return guest Gretchen Dixson, the Senior Product Specialist at Solabs. On today's show, they will be discussing the training plan and approach during the implementation stage of Solabs QM 10, from the pre-training preparation to the post-training follow-up.    Gretchen provides some incredibly valuable insight on topics such...

This week, Philippe Gaudreau, the CEO and founder of Solabs, is joined by Gretchen Dixson, the Senior Product Specialist at Solabs. On today's show, they will be discussing the change control QM Apps that are available for Solabs QM. Specifically, Philippe and Gretchen will be highlighting two specific off-the-shelf flavors (maintained and qualified by Solabs) that are available for clients to cho...

This week, Philippe Gaudreau, the CEO and founder of Solabs, is joined by Gretchen Dixson (Senior Product Specialist at Solabs) and Martine Boire (Head of Product and Quality Management). They will be discussing the product road map — covering potential new releases, upcoming changes, and enhancements within the Solabs QM 10 solution. Some of the items they will be taking a look at include: UI enh...

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be talking more about the upcoming June 2019 QM 10.8 release with Gretchen Dixson, a Senior Product Specialist at Solabs. Gretchen has been with the company for a little over 2 years now and currently serves as Head Trainer. She is also actively involved in the sales and marketing team and has built the user guide for the Questionma...

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be discussing the upcoming June 2019 QM 10.8 release with Gretchen Dixson and Martine Boire.   Gretchen is a Senior Product Specialist at Solabs. She has been with the company for a little over 2 years now and serves as Head Trainer. She's also actively involved in the sales and marketing team and has built the user guide for the Qu...