Shorr Solutions: The Podcast

Send us a text Are prospective patients drifting away after a single visit, only to schedule their next treatment elsewhere? A weak internal-marketing engine and leaky sales funnel can quietly drain revenue, staff morale, and momentum.   Recorded in partnership with Aesthetically Speaking, presented by Nextech, this episode of Shorr Solutions: The Podcast features industry expert Jay Shorr as he s...

Send us a text Slower seasons don’t have to mean shrinking profits. If your practice tends to dip during the summer months, it’s time to stop reacting and start planning.   In Episode 131 of Shorr Solutions: The Podcast, host and practice management expert Jay Shorr shares hot tips for cool cash flow to help you recession-proof your summer. From smart budgeting and seasonal promotions to staffing...

Send us a text Are you unknowingly giving power to your competitors before a patient ever walks through your door? In the digital world, perception is power… and if your online presence feels weak, outdated, or inconsistent, you're losing control of the narrative.   In Episode 130 of Shorr Solutions: The Podcast, host Jay Shorr shows you how to reclaim authority at every step of the digital patien...

Send us a text Hiring the wrong person or managing a fractured team can cost your practice more than just money. It can affect patient experience, team morale, and long-term success.   In this episode, our host Jay Shorr sits down with Erica Vega, Practice Manager at Rana Facial Plastic Surgery, to discuss what makes a great manager. Tune in to learn how to hire and retain top talent, navigate con...

Send us a text Your practice isn’t failing—it’s just in the trenches. From cash flow chaos and team drama to split-second decisions that can make or break your business, every practice owner faces battles that test their grit. Resilience isn’t optional—it’s essential. In Episode 128 of Shorr Solutions: The Podcast, host Jay Shorr is joined by Nan Maddox, Client Success Manager at Shorr Solutions,...

Send us a text Staffing challenges are one of the biggest hurdles facing aesthetic practices today. From high turnover and poor hiring decisions to team conflict, these issues cost your practice time, money, and momentum.   In this episode, our host, Jay Shorr shares how to effectively recruit, train, and retain the right team members—without burnout or revolving doors. Learn how to calculate the...

Send us a text Your attitude, professionalism, and the way you treat others aren’t just personality traits—they’re the foundation of lasting success and respect in your practice.   In this episode of Shorr Solutions: The Podcast, our CEO & Founder, Jay Shorr, breaks down 10 simple yet powerful actions that can transform your leadership, elevate team morale, and build stronger patient relations...

Send us a text Running an aesthetic practice isn’t just about seeing patients—it’s about understanding what drives success and knowing how to enhance every aspect of your business. With so many moving parts, how do you ensure your practice thrives instead of just getting by?   In this special episode, the Shorr Solutions team breaks down the key components of a thriving practice. We’ll cover strat...

Send us a text Attending conferences isn’t just about earning CME credits—it’s an investment in your practice, skills, and future. Conferences provide a unique opportunity to learn from peers, stay ahead of industry trends, and build valuable connections that can lead to game-changing collaborations.   In this episode of Shorr Solutions: The Podcast, host Jay Shorr, sits down with Dr. Randolph Wal...

Send us a text Struggling with low patient conversions, empty appointment slots, and inconsistent revenue in your aesthetic practice? You’re not alone! Attracting, converting, and retaining patients is a challenge—but the right sales funnel strategy can change everything. This episode of Shorr Solutions: The Podcast was originally a webinar sponsored by Podium, but the insights are too valuable no...

Send us a text Struggling to keep up with patient care, marketing, or daily operations? Finding reliable, cost-effective support can be a challenge—especially when hiring full-time staff isn’t an option. The solution? Bringing on an intern.   In this episode of Shorr Solutions: The Podcast , Jay Shorr sits down with Paige Hamilton and Cristian Devoz—former interns who stayed, grew, and became key...

Send us a text With shifting patient expectations, tighter regulations, and rising competition, staying ahead is more important than ever. In this episode of Shorr Solutions: The Podcast, award-winning host Jay Shorr and Client Success Manager Nanette Maddox explore the latest trends shaping med spas today. Drawing from their extensive firsthand experience, they reveal what works, what doesn’t, an...

Send us a text Are your marketing efforts falling short in driving growth for your practice? Many aesthetic practices struggle with foundational issues like an undefined brand, unaligned strategies, or inefficient spending that doesn't yield results.  In this episode of Shorr Solutions the Podcast , Jay Shorr is joined by one of his Partners and Director of Client Development, Ana Suarez. They unc...

Send us a text The key lies in effective team coaching that drives performance and builds confidence. In this episode of Shorr Solutions: The Podcast, our host and practice management expert Jay Shorr teams up with Client Success Manager, Cristian Devoz, to share their insights on How to Coach Your Team to Improve Their Phone Sales Skills. Learn how to set up systems for call reviews, evaluate tea...

Send us a text Are you compensating your providers fairly? Do you have clear metrics to evaluate their performance? Are you aligned with their long-term goals? In this episode of Shorr Solutions: The Podcast , our host Jay Shorr shares proven strategies for creating compensation models that promote transparency, compliance, and loyalty while fostering an "eat-what-you-grow" culture. Discover how t...

Send us a text Looking for ways to make a lasting impact while growing your practice? Giving back is a powerful way to connect with your community, enhance your reputation, and create fulfillment for both you and your team. In this episode of Shorr Solutions: The Podcast, practice management expert Jay Shorr dives into The Importance of Giving Back and explores how you and your team can make a dif...

Send us a text This podcast episode was originally recorded as a webinar, but we felt the content was so important that we wanted our loyal podcast listeners to hear it as well. Take a deep dive into med spa regulations to ensure your new or existing med spa is compliant! Hosted by renowned practice management expert Jay Shorr, this session features industry titans Brad Adatto, Partner at Byrd Ada...

Send us a text Have you ever invested money, time, and resources in onboarding and training new staff members, only for them to quit shortly after? If you haven't experienced this yet, you probably haven’t hired enough people! In this episode of Shorr Solutions: The Podcast, our host, Jay Shorr, shares the top tips for sharpening your onboarding process to prevent new hires from quitting. He’ll di...

Send us a text Is your team feeling overwhelmed, or are you experiencing burnout in your aesthetic practice? Want to know how to keep both yourself and your staff energized and efficient? In this episode of Shorr Solutions: The Podcast, our award-winning practice management expert and host, Jay Shorr, dives into the topic of burnout in aesthetic practices. From understanding what burnout is and ho...

Send us a text Are you bringing prospective patients in for consultations, but some aren’t committing to their procedures? Want to know how to turn that around and convert more leads into loyal patients? We’ve got you covered! In this episode of Shorr Solutions: The Podcast, our award-winning practice management expert and host, Jay Shorr, shares top strategies to elevate your patient experience....

Send us a text Do you need funding to open a new aesthetic practice? Or are you looking to expand your current location but don’t know how to secure a bank loan? Then this episode is just right for you! Tune in to this episode of Shorr Solutions: The Podcast , as our host, Jay Shorr, teams up with Kevin Wills, CPA, CMPE, Senior Vice President - Healthcare Territory Practice Manager at PNC Bank, to...

Send us a text Are your team members missing out on sales opportunities? Do you know their conversion ratios and how to help them close more treatments and procedures? Do you have a system in place to track your team’s performance and coach them to success? If not, it might be time to consider a lead management tool! Tune in to this episode of Shorr Solutions: The Podcast, where our host and pract...

Send us a text Do you ever feel like your aesthetic practice lacks organization? Are important tasks going undone or falling through the cracks? Today’s episode is going to help you take control of your practice! Tune in to this episode of Shorr Solutions: The Podcast, as our host and practice management expert, Jay Shorr, joins forces with our special guest, Director of Operations at Shorr Soluti...

Send us a text As an aesthetic practice owner, administrator, or manager, you are one of the most important people on your team! Whether you are a boss or a leader can make the difference between having a toxic work environment and creating a great place to work. Tune in to this episode of Shorr Solutions: The Podcast, to learn from our host and practice management expert, Jay Shorr, what you need...

Send us a text We often get asked by our clients and many practice owners, "When might be a good time to hire a new provider?" They might have just bought a new piece of equipment or are seeking to grow further but feel unsure as to when it is the best moment to do it. Tune in to this enlightening podcast episode to learn from our host and practice management expert, Jay Shorr, about the different...