Service Management Leadership Podcast

The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Kylie shares her IT Asset Management expertise. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Jeffrey is the founder of Service Management Leaders...

A brief podcast of why Jeffrey Tefertiller named his new book "ITIL4: The New Frontier". If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021.  We will have podcasts throughout the year. Stay tuned as next week's show is one you...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us....

A brief discussion about the moving goalposts. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Conti...

A brief discussion about Theory versus Practice. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Con...

The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, David shares his IT Asset Management expertise. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Jeffrey is the founder of Service Management Leaders...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us....

A brief podcast of why Jeffrey Tefertiller wrote his new book.   If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation.   Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021.  We will have podcasts throughout the year.  Stay tuned as next week's show is one you will n...

A brief discussion about the need to understand Demands and Opportunities. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO...

A brief discussion about the need to improve the CMDB for ITAM and ITSM processes/practices. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Servic...

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Alexander shares his Microsoft licensing expertise. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Jeffrey is the founder of Service Management Leade...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us....

A brief discussion about improving your service management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Bu...

A brief discussion about the need to improve decision making Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and...

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Harinder shares his IT Procurement expertise. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Jeffrey is the founder of Service Management Leadership,...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us....

A brief discussion about the need to manage the growing software usage. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Adv...

A brief discussion about the need to improve Service Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, a...

A brief discussion about the need to establish a Vendor Management Office (VMO) Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management,...

A brief discussion about data in the context of Service Management & Asset Management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Managemen...

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Craig shares his Oracle licensing expertise. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Jeffrey is the founder of Service Management Leadership,...

A brief discussion about a less-discussed, but important, aspect of technical debt Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, C...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us....

A brief discussion about the need to measure the fulfillment of requests. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO A...

A brief discussion about how IT leaders must make time for proactive activities and not fall into the firefighting trap. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting...