Scaling Practice Management by Talkie.ai

How can practice managers balance business growth with patient care? In this episode, Jennifer Lagemann, founder of NextJenn Copy, reveals how to grow smarter, not harder, while maintaining an empathetic approach to healthcare. We dig into: 👂 Why listening to your patients (and their families) is the key to success ⚠️ The obstacles healthcare providers face in being proactive rather than reactive...

Max Salamonowicz, Head of AI at MIGAM, joins the show with a powerful sense of purpose: to bring real-time, AI-powered sign language interpretation to the Deaf community. He walks us through the misconceptions that plague Deaf accessibility, the technical hurdles of building an ASL model that works in 3D, and why AI developers in healthcare carry a responsibility far bigger than just product succe...

In this episode of Scaling Practice Management, host Jakub Grajcar sits down with Fareed Taghvaee, Senior Director of Partnerships at Elation Health, one of the leading EHR platforms for independent primary care providers. They talk about the challenges practice managers face around medical billing — and yes, they power through a literal earthquake mid-conversation. From startup clinics struggling...

What do a 15-passenger ski van, unintentional healthcare careers, and patient acquisition have in common? They all come up in this chat with Calvin Gooley, CEO of Cicada. We dive into how practices can improve patient access, reduce wait times, and actually get reviews from happy patients. We cover: 🏥 Why patient acquisition is broken (and how clinics can fix it)  📹 Using video testimonials for...

What’s standing between groundbreaking healthcare tech and the people who actually need it? Bureaucracy, outdated incentives, and yes—still those faxes. Angela Presley, Program Manager for Healthcare Accelerators at Dartmouth, joins the show to unpack why it takes 20 years (yes, really) for most innovations to reach clinical practice—and what we can do about it. We cover: 🧠 Why ‘first do no harm’...

In this episode, Rafi Salazar (CEO of RehabU Practice Solutions, host of the Better Outcomes Show) joins Jakub to unpack what really scales in healthcare—and it's not just better tech or more SOPs. We dig into: 🏥 Why promoting top clinicians can backfire (and how to avoid it) 🏥 The 'four Ps' every practice must consider when positioning services 🏥 What’s broken about point solutions and what’s...