Kathy Cruz
Savvy Shopkeeper Retail Podcast
Host, Kathy Cruz is a retail business coach who owned a retail business with her sister for a decade. She knows firsthand that running a retail business, both online and in a brick and mortar has its challenges. Kathy is passionate about teaching independent retailers how to work smarter, profit more and grow.
Where to listen?
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Episodes
26. Business Lessons Learned During Covid-19 Part 2 28.05.2020 20:54
More detailed show notes coming soon. Elisa, owner of Moonstruck CLE Episode 1 - Who to Expect from the Savvy Shopkeeper Podcast Episode 2 - How Much Do I Need to Make in Order to Pay Myself Want more information about the Shopkeeper's Academy? Click here to check it out. Learn more about Kathy Cruz and Savvy Shopkeeper at Savvy Shopkeeper Follow Kathy on Instagram ( @savvyshopkeeper )
25. Business Lessons Learned During COVID-19 Part 1 21.05.2020 23:19
This episode is part 1 of 2 episodes where I talk about all of the business lessons learned during the first few months of the Covid-19 pandemic. Links to articles or resources mentioned in Episode #25 : Karen Berg of Alluv Place (All Love Place) Master Shopkeepers group page Business bank account blog post Savvy Shopkeeper Podcast on paying yourself CARES Act for business relief Savvy Shopkeeper...
Boss Up Minisode Series #12 - Find the silver lining! 07.05.2020 8:48
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #11 - Protect Profit Margin or Focus on Cash Flow? 30.04.2020 5:51
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #10 - Stop hiding to avoid taking action 29.04.2020 4:01
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #9 - A Bull Market vs. A Bear Market 28.04.2020 3:30
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #8 - Finding peace and calm during turbulent times 27.04.2020 4:24
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #7 - Don't avoid finances during tough times 22.04.2020 3:42
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #6 - Selling is NOT spamming 21.04.2020 4:35
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #5 - Give yourself credit! 20.04.2020 4:41
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #4 - Feel emotion AND do things that make you happy 19.04.2020 4:38
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #3 - Disconnect from the negativity on social media! 18.04.2020 4:22
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #2 - Get ready for the day! 17.04.2020 3:46
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
Boss Up Minisode Series #1 Introduction 16.04.2020 4:01
The Boss Up Minisode Series will consist of daily podcast episodes that will be short and brief. The intention of this series is to inspire and motivate you to pivot and run your business creatively and efficiently while our stores are mandated to be closed and most of us are under Stay at Home orders. Please visit the Savvy Shopkeeper website for more information or the Shopkeeper's Academy where...
BONUS EPISODE: Applying the CARES Act to your Retail Business 02.04.2020 34:56
There are programs and resources for Small Business Owners under the CARES Act. In this bonus episode, Sarah Nemecek of WE Profit Foundry, helps to explain the differences between the programs and how to decide which ones might be a good fit for you and your retail business. Disclaimer: This is not tax or legal advice and you should consult your accountant or attorney, or seek assistance from th...
24. You Are NOT Alone 01.04.2020 15:27
In this episode , I share emotions and issues we are likely all experiencing and how to turn some of that around. Links to articles or resources mentioned in Episode #24 : Episode 22 How retailers can handle this challenging time Episode 23 Get creative with selling online Shopkeeper Academy's "Break-Even" analysis spreadsheet in Coronavirus resources CARE ACT for business relief Until the next e...
23. Get Creative With Selling Online! 27.03.2020 25:01
In this episode , I'll review ways to adapt to the current retail environment in selling from a distance. I'll talk about - Online avenues What you can offer customers Other ways to stay in touch Links to articles or resources mentioned in Episode #23 : WE Profit Foundry Natterdoodle Free resources in the Shopkeeper's Academy for Retailers during the Coronavirus Pandemic Episode 21 on building an...
22. How Retailers Can Handle this Challenging Time {Coronavirus Episode} 18.03.2020 48:31
DISCLAIMER: The Coronavirus pandemic situation is constantly changing. The audio from this Facebook Live was recorded on March 10, 2020, and many things have changed since then. Many small businesses have been ordered to close or owners have voluntarily closed their businesses in order to protect their communities. The audio isn't the quality we normally provide on the Savvy Shopkeeper Retail P...
21. Why You Should Have an Email List and How to Get Started 12.03.2020 18:53
In this episode I'll cover growing and managing email newsletters. Why use email marketing? So many platform choices, where do I start? Is it worth it? Links to articles or resources mentioned in Episode #21 : Emily of Modesty N Mind Christine of Josephine and Mim Flodesk - super simple email platform Mailchimp Constant Contact Snap Retail Active Campaign Mailerlite Marsello Klaviyo How to grow y...
20. Why Inventory Management is so Important 05.03.2020 19:11
In this episode , we'll discuss why inventory is your most important asset Why should retail business owners use it? What fields of information are important 4 important metrics Links to articles or resources mentioned in Episode #20 : Laura of Brushed Design Co. Darice blog post on getting rid of inventory Plan and Track like a Retail Boss workshop Leave a Podcast Review Until the next episode, b...
19. What the heck is the Facebook Pixel? 27.02.2020 14:45
In this episode , I'm diving into the Facebook Pixel. What is the Facebook Pixel? Why should retail business owners use it? Links to articles or resources mentioned in Episode #19 : Mae's Boutique Ep 12: Social Media Ads 101 Ep 11: Five Marketing Mistakes Small Retail Business Owners are Making Master Shopkeepers Ep 3: An Instagram Blueprint for Shopkeepers Instagram @savvyshopkeeper Leave a Podca...
18. My 10 Favorite Retail and Business Podcasts 20.02.2020 15:32
There are tons of experts in the retail and business spaces, and I'm proud to be among them! I'm certainly not the only one giving helpful, actionable, and detailed advice in a podcast format. That's why I'm sharing ten of my favorite retail and business podcasts! From interviews with multi-billion dollar entrepreneurs to in-depth visual merchandising tips, these podcasts have something for every...
17. The Confusion around Community Over Competition 13.02.2020 20:12
In this episode , we'll discuss the notion between community & competition. Defining each separately Nature vs. Nurture Bridging the gap Encouraging your interpretations Links to articles or resources mentioned in Episode #17 : Amy McCauley of Scout Boutique Sarah Nemecek of WE Profit Foundry Financially Confident Women Entrepreneurs Facebook Group Instagram: @savvyshopkeeper Email for comments/vi...
16. The #1 E-Commerce Misconception 06.02.2020 19:05
In this episode I cover some of the questions you should consider before builidng an e-commerce store for your retail business. I cover: The #1 misconception I keep hearing Determining the need to add Ecommerce Realistic efforts to support it How to prepare Links to articles or resources mentioned in Episode #16 : Kim of Helium Studio Instagram@savvyshopkeeper Leave a review on iTunes Until the...
15. Why a Retail Loyalty Program is Valuable 30.01.2020 19:52
Have you ever gotten a free drink at Starbucks, earned cash back at Target, or paid a lower price for an item at Ikea? If so, you've experienced the joy of a retail loyalty program. Retail loyalty programs are valuable to consumers because they get free items, discounts, or special offers. But for independent retailers, offering a rewards program can give you valuable insights into your customers...
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