Salon Owner School

If you've ever felt personally victimized by your P&L, this episode is for you! You don't need a fancy degree or be a 'Numbers Person' to understand the business side of your salon. In this episode, we're sharing 3 ways that will help you understand and organize your salon's finances.

Not all salon softwares are created equal! On this week's episode, we dive into how important it is to have a great salon software. From detailed reporting, accurate tracking, and even guest retention - your salon software can be one of your most helpful tools!

Join us for a discussion on one of our favorite topics... Salon Benchmarks! In this episode, we dive into tracking salon and team member benchmarks but more specifically on how often we should be evaluating benchmarks and the behaviors that influence them.

Join us for a roundtable-style discussion on unique and effective ideas for team events that will make an impact, reignite your team, and nurture the salon's culture.

Join us and our special guest, and queen of recruitment, Stef Fox on this week's episode! Stef shares with us the data she's been gathering for the last few years using surveys to find out what stylists are looking for, what motivates them, and how owners can use that data to build their dream salon team.

Join the Rich Life CEO Professors for a roundtable-style discussion about double booking or not double booking within their salons.

On this week's episode we have special guest and SEO guru, Aja Miyamoto joining us to discuss marketing, strategies, and how important SEO is to your salon business!

Join us for a discussion on how to pick great leaders, and mapping out leadership roles, responsibilities, and compensation.

Learn how to create a mutually beneficial relationship with your brand partners and retail distributors to increase sales. We'll talk about strategies that will help you keep communication strong between you and your product reps to ensure strong relationships.

In this episode we dive into the technology we use in our salons, how it supports our team, how it's helped us to streamline operations, and how salon owners who they're 'not good at tech' can implement these tools and learn how to use them with ease.

Special guest, John DiJulius joins us on this episode to explore how companies and management should treat their employees and how employees should treat each other and the customer to create an emotional connection in brand loyalty.

We often have a dream, goal, or vision, and it can start off feeling really good until it gets really hard. In this episode we dive into the awareness, complaints, and prices we pay to reach the land of that good-good!

On this week's episode, the Rich Life CEO Professors discuss the different KPIs they track in their salons, why they track them, and how each one affects the salon.

As salon owners, we know that one of the biggest things that we've struggled with and that so many other owners struggle with is feedback. Whether it's giving or receiving it, when it comes time to have those conversations, it can get uncomfortable. We may even avoid it completely by shoving it under the rug or keeping it to ourselves out of fear. And it can be hard to hear feedback from o...

We wanted to share a special message with the teams of all of our Rich Life CEO students. We don't get to work with you as much as we'd like to but we want you to know why we've built this company. If you're a current or past RLCEO student, share this with your teams! :) 

Join us for a discussion talking about the dramatic impact scaling back behind the chair had on our companies!

Leadership & Team coach, Sandhya Sudhaker joins us this week for an important discussion about managing your energy and advocating for your well-being at work to prevent burnout.  

On today's episode we discuss the importance of the front desk team and how they can contribute to the revenue of a salon. Many salon owners focus solely on their stylists and overlook the front desk team's importance. BUT! The front desk team plays a crucial role in the overall success of a salon and they can make a huge impact on the salon's revenue. We'll dive into a few creative ways that your...

Dive into the world of salon finances and explore the ways in which low or negative profits can be transformed into an optimistic allocation. Join our Rich Life CEO professors as they share their insights and strategies for turning the tide and maximizing your profits. 

On today's episode, special guest Krystine Sherwood aka The Beauty Coach Pro joins us for a conversation about what makes a salon thrive - Guests! Yes, you heard it right. We're gonna show you how to get those chairs filled and keep them that way. Whether you've owned your salon for years or you're just started out, this episode is loaded with super useful tips and advice that you can start using...

In today's episode, we're gonna get our hands dirty and talk about the nitty-gritty of salon finances. We know, it sounds boring and crunching numbers may be your least favorite part of being a salon owner, but trust us, this stuff is crucial for the success of your salon. We're gonna cover everything from Profit and Loss (P&L) statements to the role of accountants in keeping your finances in...

As a salon owner, you know how important it is to hire the right people and to have a strong salon training program in place. A successful salon training program starts with a plan. In this episode you'll learn how to map out and stick to an effective and efficient training program.

Coaching team members who are resistant to change can be a challenging task. However, it's important to remember that resistance is often a natural response to change and can be overcome with the right approach. In this podcast episode, we will discuss strategies for effectively coaching team members who are resistant to new ideas or processes. We'll explore the importance of understanding the roo...

In this episode, we'll be discussing the ins and outs of compensating your salon staff. From hourly wages and commissions to tips and bonuses, we'll cover it all. We'll also talk about the importance of clear communication and setting expectations with your team. Whether you're a salon owner or manager, or just looking to better understand the financial side of the beauty industry, this episode is...

Grab some headphones and get ready to listen to the sh*ttiest decisions the PIP University professors made in their salons this year and the lessons that came along with them.