Salon Owner School

My definition of good culture like team culture personally is one where vehement disagreement can happen and healthy relationships still exist. Let's talk about it.

On our last clubhouse episode, we went over big changes we're making in our salons to support the growth we want to see. And this is the same reason we're moving on from Clubhouse.

Join us on this episode where we discuss hair extension services in the salon!

In this week's episode, we dive deep into a discussion about when a team member leaves.

In this week's episode, we dive into a hodgepodge of topics including lessons we've learned while hiring, running Facebook Ads for the salon, and personality tests.

In this week's episode, we talk about marketing strategies you can use to fill model spots and how to increase utilization with new guests.

In this episode, I share how my daughter is learning how to eat food and how we have both persevered through this experience haha. It's so similar to what adults go through but our growth seems a lot harder and scarier. I hope you enjoy this, it was pretty cool to put together.

We have a spreadsheet for you to download that goes with this podcast on our blog! Click here to get the sheet! Take the time to sit down and do this, I think it will help you a ton! It will give you goals to hit for each month in service and retail based on your current service providers and one you're planning on hiring!

My FIRST official podcast recording! I share my story as a salon owner starting in 2013 up until now, a handful of things I believe in and I wrap it up with my favorite speech ever given. Cheers to doing hard shit 🍻 Because putting this all together was hard!

In this week's episode, we talk about how to manage your time and your calendar with time blocking. We also dive into how we prepared to come out from behind the chair ourselves as salon owners to have more time to focus on our team.

In this week's episode, we discuss setting goals for the new year and the things we are working on in our own salons, including connection and building leadership.

On this week's episode, we talk about a comment we received on one of our Instagram posts from an independent stylist who said 'going independent', is the only way to go. What was our response? Listen in to find out!

In this week's episode, we discuss the importance of planning at least one big event every year for your salon team, whether it’s a Christmas party, a retreat, or a team outing. We talk about how making it a huge deal in your marketing leading up to the event builds excitement for the team and impacts how the team feels about the event and how they show up to it. We also talk about branding th...

If you've ever dealt with turnover in your salon (who hasn't?!)... you're not gonna want to miss this episode. Professor Heather shares about the current season of salon ownership that she's in and how she uses the salon's core values as a north star to help her keep her heart open even in challenging times.

In this week's episode, we talk about ways to inspire newer stylists to empower and better themselves with continuing education. We talk about how to make sure as owners and leaders, we are coaching towards their success and combining their generational strengths with our own.

Join the PIP University Professors for a discussion with one of our OG Rich Life CEO students, Rebecca owner of Midtown Hair Company. We talk about the current benchmarks we're tracking in our salon, changes in salon leadership, taking ownership, and being open to change.

In today's episode, we talk about the importance of Google reviews, contests, and events for team culture. We share the systems and processes we use in our salons to implement all three seemingly small, but compelling tools.

Get ready for some vulnerability in this week's episode as our Professors share the not-so-glamorous side of being a salon owner, and how they're able to stay solution-focused even in the tough seasons.

In this week's episode, we talk about slowing down and 'dating' your business. It's easy to feel like we're always in a hurry to get certain things done in our salons, but in reality, sometimes it's more beneficial to slow down and allow room to play. Because that's when the right answers will pop up.

On this week's episode, we dive into talking about everything from planning and hosting successful salon events to focusing on connection in our 1:1 team meetings.

On this week's episode, we're sharing a TON of golden nuggets on how you can create a 'Knock Their Socks Off' kind of experience for your guests. We also dive into cancellation guidelines and the different ways we implement them within our own salons.

On today's episode, we talk about the roles and responsibilities that our leadership teams have, what they do on a day-to-day basis, and how we developed them into becoming leaders. Sharpening our leadership team within our salons allows us to focus on the big picture!

In this episode, we share experiences we've all had recently, the ups, and the downs, and how being able to pivot, stay open, and follow through is so important as leaders.

Join us for a deep dive into setting guidelines and expectations within the salon.

Join us for deep dive into salon leadership with special guest Dani. Dani is on the leadership team at Gilded Lily in Chicago. She will be sharing her experience and results from her time in our program Rich Life CEO as a salon manager.