Salon Conversation with Lisa Conway

Are you overstocked, understocked… or just guessing? In this episode, Lisa breaks down the reality of stock control in your salon and why it plays such a critical role in your profitability, cash flow, and client experience. From ordering habits to team behaviour at the basin, this episode will help you take back control and find the balance that actually works. If you would like a FREE copy of Li...

What if your results aren’t about working harder - but about who you’re working with? In this episode, Lisa shares a powerful story that highlights the importance of relationships, standards, and being intentional about the clients and partnerships you choose. From A-grade to D-grade clients, this episode challenges you to take a closer look at who you’re working with - and whether they’re helping...

https://thesalonmentors.com/events-2026 Why does your team sometimes feel easy… and other times impossible? In this episode, Lisa and Steph dive into personality types, communication styles, and why understanding your team at a deeper level changes everything. From “border collies” to “golden retrievers,” this conversation breaks down how different people think, respond, and perform—and why treati...

Your product rep isn’t just there to sell you stock—they’re part of your team. In this episode, Lisa unpacks Chapters 18 & 19 of Your Salon Retail and explores how your relationship with your product company can either hold your business back… or help it grow. From communication and accountability to leadership and retail confidence, this episode will challenge how you show up—and what you expect...

Most salons aren’t struggling because they’re not busy… They’re struggling because they’re leaking profit. In this episode, Lisa sits down with Janine to explore colour wastage, lack of visibility, and how poor systems cost salon owners thousands each year. But this goes deeper than colour—it’s about leadership, systems, and accountability. If you can’t see what’s happening in your business, you c...

Check out Lisa’s Healthy, Wealthy & Kind Retreat in Bali https://healthywealthykindretreat.com/ Retail isn’t about one person doing a great job - it’s about the whole team being aligned. In this episode, Lisa shares the powerful concept of “One In, All In” and explains why retail only works when your entire team believes in, uses, and consistently recommends your products. If your salon retail fee...

🌴 Join me in Bali this August for my Healthy, Wealthy & Kind Retreat https://healthywealthykindretreat.com/ If you feel like everything in your salon runs through you… This episode will hit home. Because the truth is - your salon doesn’t need more of you. It needs you in a different role. In this episode, Lisa breaks down why salon owners stay stuck in the cycle of doing everything, fixing everyt...

Retail doesn’t need to feel pushy or awkward. In this episode, Lisa breaks down a simple but powerful concept: Float like a butterfly, sting like a bee. Learn how to balance connection with confidence, so your team can recommend products in a way that feels natural, helpful, and aligned with great client service. Because when you get the communication right… retail becomes easy. Checkout my Health...

Join me for my Healthy, Wealthy, Kind Retreat in beautiful Bali . Check it out here: https://healthywealthykindretreat.com/ Business is good. Clients are coming in. The salon is busy. Everything looks… fine. So, why are you so tired? In this episode, Lisa unpacks the real reason so many salon owners feel exhausted - even when things are working - and why it’s not about working harder, but about ho...

If you would you like my Moisture Triange Training, here you go.   https://thesalonmentors.com/the-moisture-triangle-2026a It’s Not About You… It’s About Your Client (Fix This and Retail Changes) If retail feels hard… If your team avoids it… If clients keep walking out without what they need… This episode will simplify everything. In Chapter 15 of Your Salon Retail , Lisa shares four practical shi...

To download my FREE STAN Training module, just click this link https://bit.ly/4dEMNsy Ever feel like you’re repeating yourself to your team… “I told her…” “I’ve said this before…” “Why isn’t anything changing?” This episode will change the way you lead. Lisa introduces a simple but powerful tool she’s used for years to help salon teams take ownership of their performance - without conflict, frustr...

If you’re a salon owner who’s always busy… Always doing… Always fixing… Always saying yes… This episode is for you. Because multitasking can feel like a superpower. Until it isn’t. In this honest and very real conversation, Lisa unpacks the truth about multitasking - where it comes from, why we do it, and how it might actually be the thing keeping you stuck, overwhelmed, and on the salon floor lon...

Link To my FREE 25 Workshop https://thesalonmentors.com/events-2026   What if the fastest way to build trust in your salon… was a guarantee?  In Chapter 14 of Your Salon Retail, Lisa breaks down why guarantees are one of the most underused trust-building tools in the hair, beauty, spa, and clinic industry.  Because guarantees aren’t really about refunds. They’re about confidence. Leadership, and s...

The 25-Hour Salon Owner - Confident Communication , check out my FREE Workshop: https://thesalonmentors.com/events-2026 Your team can text faster than you can think. They can post. They can scroll. They can create content all day. But put them in front of a client, and suddenly, it gets awkward. In this episode, Lisa breaks down one of the biggest challenges facing salon owners right now: A genera...

In today’s world, it’s easy to blame online stores for poor retail sales. Cheaper prices. Faster delivery. Endless choice. But here’s the truth… That’s not your biggest problem. In this episode from Your Salon Retail , Lisa breaks down The Power of Personal — and why your real advantage has nothing to do with price, and everything to do with connection. Inside This Episode: • Why your industry can...

What does it take to stay passionate in this industry for over 40 years? In this episode, Lisa sits down with long-time salon owner and educator Lib Marchese - someone who’s not just survived the industry… but genuinely still loves it. And that’s rare. Because most people don’t burn out from the work, they burn out from how they run the business. Success in this industry isn’t about working harder...

👉 Check it out my Bali retreat here: https://healthywealthykindretreat.com/ If you’ve ever thought… “Breathwork? I’m already breathing… what’s the big deal?” This episode is for you. Because I felt exactly the same. In this honest and deeply personal episode, I share how I went from sceptical… to completely blown away by the impact breathwork has had on her mindset, energy, and clarity. Inside Th...

Check it out my upcoming workshop on this topic: https://thesalonmentors.com/events-2026 Ever had a moment where you knew what to say to a client… but didn’t say it? You hesitated. You second-guessed yourself. And the moment passed. In this episode from Your Salon Retail , Lisa introduces a powerful concept: Your salon is a stage - and you need to learn your lines. Because confidence isn’t somethi...

Link To YouTube Video https://youtu.be/L2_GeCmZLHU If you’ve ever set targets in your salon, and felt like nothing really changed… This episode is going to challenge the way you think. Because here’s the truth, targets don’t create performance, training does. In this episode, Lisa breaks down why most salon targets fail - and what actually moves the needle when it comes to team performance, confid...

“Is Your Team Vanilla, Strawberry or Chocolate?  Ever feel like you’ve said the same thing to your team… over and over again, and nothing changes? This episode will explain why. In this fun but powerful conversation, Lisa breaks down the three types of salon team members - Vanilla, Strawberry, and Chocolate - and why each one responds completely differently to training, feedback, and leadership. B...

Checkout my upcoming 25 Hour Salon Owner Workshop JUST CLICK HERE If your team knows everything about ingredients… but your clients still aren’t buying, then this episode will change everything. In Chapter 11 of Your Salon Retail , Lisa breaks down one of the biggest mistakes salon owners and teams make when recommending products: Talking about ingredients instead of outcomes. Because your client...

Check it out here: https://thesalonmentors.com/events-2026 Ever tried to fix something in your salon… and made it worse? In this episode, Lisa shares a real story about something she completely got wrong - and how it turned into one of the biggest breakthroughs in understanding team performance. Because here’s the truth: Your team doesn’t struggle because they don’t care. They struggle because the...

For most clients, the salon is a place to escape, but for the team inside… it can feel like carrying the emotional weight of everyone else. In this episode of Salon Conversations , Lisa dives into a conversation that every salon owner needs to hear - mental health in the workplace and the role it plays in your team, your clients, and your business results. Because here’s the truth, energy matters,...

If you’ve ever said… “I’ve told them what to do, but nothing changes…” This episode is for you. In Chapter 10 of Your Salon Retail , Lisa breaks down the real reason your team isn’t recommending products - and it’s not because they don’t care. It’s because there’s no structure. Most salon owners rely on conversations, reminders, and “we talked about it” moments… but talking doesn’t create results....

This episode is a little different… and a really important one. Lisa flips the script and speaks directly to the partners of salon owners - the husbands (and let’s be honest, anyone living with a salon owner) who are watching from the sidelines wondering… “How do I actually help?” Because behind every salon owner is a human being juggling a lot - clients, team, pressure, expectations… and often co...