Salesforce Trails and Trials

In this post-Dreamforce episode of Salesforce Trails and Trials, hosts Erik, Jon, and Mike dive into the latest announcements from Dreamforce 2025. They discuss the evolution of AI in Salesforce, including Agent Force features, Agentforce Vibes for full-stack app development, and the new Agent Builder with enhanced scripting and observability. The conversation covers practical use cases for AI in...

In this episode of Sales Force Trails and Trials, host John interviews US Air Force Veteran and Salesforce expert Andrew Day. Andrew shares his unique path from high school tech projects to military service, post-military career challenges, and eventual success in Salesforce. He discusses the importance of certifications, hands-on experience, and soft skills for veterans transitioning into tech. A...

Jon, Erik, and Mike discuss opportunities for Dreamforce and lots of other topics including using AI to create navigable minisites for documentation.

In this inspiring episode of Salesforce Trails and Trials, host Jon Cline chats with Kevin Hubschmann, entrepreneur and founder of Laugh. Events. Kevin shares his remarkable journey from an aspiring lacrosse player who got cut from his team to becoming an unexpected student body president, which ignited his passion for entrepreneurship and community leadership. He dives into his early career at an...

## Podcast Title Navigating AI in Sales: Opportunities, Job Impacts, and Future Skills ## Short Summary In this episode of Salesforce Trails & Trials, host Jon welcomes guest Mike to discuss how AI is transforming the business landscape, emphasizing augmentation over replacement with analogies like McDonald's (efficiency-focused) versus Chick-fil-A (human-centered). Jon shares personal projects, i...

Jon and Matt discuss the power of working a problem and gleaning the insights and character along the way.

A journey from trainer to coach and user to shepherd the Salesforce ecosystem.

Jon reviews data from the 2025 World Economic Forum report highlighting the top 10 core skills employers are looking for.

We congratulate Mike on a big milestone and walk through his interactive resume and chosen demo to learn what others might do on their hiring journey. We also discuss ways to lead through the hype without pressuring others.

Join Jon, Erik, and Mike as they discuss recent news items around the Swiss public LLM initiative, ways to leverage packaging beyond the AppExchange, and a few key release highlights among other topics in the conversation. Listen in and subscribe here and via LI @ https://linkedin.com/in/joncline. Show notes always at www.salesforcetrailsandtrials.com.

Jon Cline and Nick Romanos discuss why removing all friction from our physical and digital experiences actually reduces our enjoyment and capacity.

Jon provides a high level overview of technical debt, the negative impact it has on your Salesforce Org, and some symptoms you can recognize when it is impacting your business.

Jack McCurdy and Jon Cline discuss solving the people puzzle in DevOps. This episode first appeared on the DevOps Diaries podcast.

Stephen Klein, a guest on "Salesforce Trails & Trials," shares his 20+ year journey and AI insights. Klein's background includes a fine arts degree in poetry, valuing literature and art for distinguishing humans from AI. His diverse career path encompassed journalism (UMass Daily Collegian editor), early tech at Wang Laboratories, 12 years in advertising (built largest New England agency, European...

Jon and Mike catch up on trends, projects, and perspectives while Erik is on vacation.

Mike Mikula joins Erik and Jon to discuss recent projects, learning, and trends.

This was a big topic for many as Jon attended Tahoe Dreamin' and Texas Dreamin' so we are including it here as a reply. This episode of the "Sales Force Trails and Trials" podcast offers advice on acing a Salesforce job interview by leveraging soft skills. The hosts emphasize the importance of thorough preparation, including researching the company and its goals. They suggest demonstrating tenacit...

The Erik & Jon show returns with a wide ranging discussion of AI uses and a couple great books.

This episode of the Jon Cline Show focuses on the human side of technology and building stronger teams in an AI-driven world. Host Jon Cline discusses recent news in the AI world, including potential decreases in AI spending at Amazon and the increasing prevalence of AI hallucinations. As a continuation from a previous episode on why tech projects fail, the show delves into the most common risks a...

This episode features the journeys of Akshay Panse and Omar Youssef, who found their way to the Salesforce ecosystem from diverse backgrounds in engineering and consulting. They discuss common bottlenecks and challenges in Salesforce implementations and the discovery process, often rooted in communication and managing varied client needs. To solve these pain points, they created Cloobot, an AI-pow...

Janeen has navigated significant physical challenges throughout her life, undergoing over 30 surgeries, including multiple joint replacements and plates in her body. Her Taekwondo journey, pursued for achievement and mind-body connection, shows her resilience in pushing through limitations. She emphasizes that not all disabilities are visible and the importance of giving grace to others.

Jon Cline's show/podcast highlights significant tech project failure rates (45-95%, AI 70-85% in 2019) based on extensive data. Jon Cline argues people fail projects, not AI itself. He identifies top reasons: 1. Poor requirements/goals, 2. Ineffective communication/stakeholder management (citing Foxmeyer drug failure), and 3. Inadequate project management (favoring incremental delivery). Success r...

This episode is sponsored by The Salesforce Recruiter (https://thesalesforcerecruiter.com/) and the People First AI Playground (http://www.joncline.com/trail).

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