Joana Inch

SaaS Stories

Business EN ↓ 70 episodes

SaaS Stories is my not-so-secret quest to learn what it truly takes to succeed in the world of SaaS—and I’m inviting you along for the ride! I have the pleasure of sitting down with brilliant minds and industry trailblazers to explore their journeys, uncovering the secrets behind their growth, the gaps they spotted in the market, and what really drives them. It’s not all smooth sailing—there are challenges, unexpected turns, and moments of reflection where they share what they’d love to change about their journey. Think of it as a candid, insider’s look into the world of SaaS, with just the ri...

Author

Joana Inch

Category

Business

Podcast website

hatmedia.com.au

Latest episode

Jun 19, 2026

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Episodes

Mastering SaaS Growth with Account-based Marketing 12.08.2024

In this episode of SaaS Stories , Tony Yang from Mucker Capital shares practical insights on what drives SaaS growth across every stage of the journey, from early demand generation to scalable GTM execution. We explore the evolution of SaaS, the role of product-led growth and Account-Based Marketing, and why understanding your target market is the foundation for sustainable pipeline and revenue ou...

From A CFO Career to SaaS Innovator: The Journey of Creating a Gym Tech Revolution 05.08.2024

In this episode of SaaS Stories , Syed Salman, Founder of Inzer , shares his inspiring journey from a stable CFO career to taking a transformative motorbike trip around the world before launching a fitness platform built around connection and community. We explore the founder mindset required to step into uncertainty, identify meaningful market gaps, and build execution systems that support long-t...

SaaS Go-to-Market Strategies and Growth Insights with Xsellerate 02.07.2024

In this episode of SaaS Stories , Dave Kenyon and Rob Cassidy from Xsellerate share practical frameworks for helping SaaS founders build stronger go-to-market execution, from early market validation to scalable growth systems. We explore the importance of clear messaging, aligning product-led and sales-led motions, and building high-performing teams that can operate through key GTM milestones. Dav...

Tech Meets Sustainability: Andrew Gazal on the Future of ESG 24.06.2024

In this episode of SaaS Stories , Andrew Gazal from ESG Tech shares how SaaS platforms are transforming ESG data management and helping organisations capture, track, and report sustainability metrics with greater clarity and efficiency. We explore why consistent monthly and quarterly data tracking is becoming essential as global ESG standards tighten, and how companies can operationalise ESG execu...

How to Scale a SaaS Startup: Lessons from Harprem Doowa of Eazy Digital 20.06.2024

In this episode of SaaS Stories , Harprem Doowa, Founder of Eazy Digital , shares how he is modernising the insurance industry through SaaS innovation and digital-first execution. We explore how firsthand market insight revealed critical industry gaps, the legal and operational challenges of scaling in a regulated sector, and why customer-centric product development must balance feedback with long...

Maximising Customer Value in SaaS 11.06.2024

In this episode of SaaS Stories , Geoff McDonald, CEO of Ambassador , shares how SaaS companies can drive sustainable growth through customer engagement, retention, and loyalty-driven execution. We explore why retention often outperforms acquisition as a revenue lever, and how personalised journeys, referrals, and ICP-aligned marketing systems strengthen long-term customer relationships. Geoff als...

Standing out in a crowded marketplace | Fueling SaaS growth with creativity 30.05.2024

In this episode of SaaS Stories , Keith Tan, Co-Founder of Zeemart , shares how he built Singapore’s pioneering B2B platform for the Horeca industry after transitioning from running a successful digital agency. We explore the scaling challenges of moving from traditional operations into SaaS execution, and why simplicity, creativity, and clear messaging are essential for adoption in crowded market...

Revolutionising Content Creation & The Future of AI in Marketing with Zync AI 15.05.2024

In this episode of SaaS Stories , Joana Inch from Hat Media sits down with Arjun Sundararajan, Founder of Zync AI , to explore how AI is transforming personal branding and content-led demand generation. We unpack the challenges of launching a SaaS platform in a crowded market, why thought leadership and video-first strategies are becoming critical GTM assets, and how AI-driven automation can accel...

The Power of Customer-Led Growth in SaaS | The Journey of TheySaid 06.05.2024

In this episode of SaaS Stories , Lihong Hicken, Co-Founder and CEO of TheySaid , shares how customer-led growth is reshaping SaaS execution and driving sustainable revenue outcomes. We explore how TheySaid helps companies harness customer insight to strengthen retention, expansion, and net revenue retention, one of the most critical metrics for long-term valuation. Lihong also unpacks the realiti...

Pivot or Perish: Embracing Change in the Fast-Paced World of SaaS with FlyMSG 01.05.2024

In this episode of SaaS Stories , Mario Martinez Jr, Founder of Vengreso and creator of FlyMSG , shares the strategic pivots required to evolve from service-based roots into a scalable SaaS business. We explore how post-pandemic buyer behaviour has reshaped sales execution, why FlyMSG experimented with product-led growth before returning to sales-led motion, and what it takes to stay agile through...

Unleashing Creativity in Coding: Abhishek Saikia on Transforming Software Development with AI 17.04.2024

In this episode of SaaS Stories , Abhishek Saikia, Co-Founder of KushoAI , shares his journey from data scientist to SaaS founder building an AI platform designed to simplify API testing and improve developer execution. We explore how AI-driven automation is transforming software development by reducing routine workload, increasing productivity, and enabling teams to focus on higher-value creativi...

Keep It Simple SaaS! A text messaging solution for business growth 02.04.2024

In this episode of SaaS Stories , Tadej Bogataj, Founder of CartBoss , shares the journey of building a SaaS platform grounded in real market demand and practical early-stage execution. We explore how founders can validate product opportunities through testing, uncover early growth levers, and build repeatable systems that support sustainable GTM momentum. Tadej also offers an honest look into the...

The SaaS Architect: Building Future-Proof Platforms with Jay Tokosch 21.02.2024

In this episode of SaaS Stories , Joana Inch from Hat Media sits down with Jay Tokosch, CEO of NoteAffect , to explore the journey of building innovative SaaS ventures in an ever-evolving tech landscape. We unpack the realities of entrepreneurship, from identifying meaningful market opportunities to navigating the execution challenges that come with bringing new ideas to life. Jay shares practical...

Culture Catalyst: Navigating Growth and Resilience in the SaaS Sphere with Kate Bradley Chernis from Lately 05.02.2024

In this episode of SaaS Stories , Kate Bradley Chernis, CEO and Founder of Lately , shares candid lessons on scaling a SaaS business while building resilience, leadership clarity, and strong company culture. We explore the realities of startup growth, the mindset shifts required to navigate high-pressure milestones, and how empowered teams drive sustainable execution over time. Kate also unpacks p...

Profit from Purpose: Unleashing the Potential of SaaS Businesses to Change the World 05.07.2023

In this episode of SaaS Stories , Stewart, a seasoned SaaS industry expert, shares why focus, value-driven execution, and niche clarity are essential for building companies that scale with purpose. We explore common pitfalls for startup founders and enterprise SaaS teams, the importance of aligning pricing to real customer value, and why sustainable growth comes from solving meaningful problems wi...

Optimising B2B Revenue Attribution with Lars Grønnegaard, CEO & Co-Founder of Dreamdata.io 03.04.2023

In this episode of SaaS Stories , Lars Grønnegaard, CEO and Co-Founder of Dreamdata.io , shares how the company built a leading B2B revenue attribution platform designed to connect marketing activity to measurable pipeline and growth. We explore the importance of understanding your target audience, setting clear expectations across long B2B sales cycles, and using community-led demand generation t...

Entrepreneurs! Make Yourself Redundant with Scotty Schindler 13.02.2023

In this episode of SaaS Stories , Joana Inch from Hat Media sits down with Scotty Schindler, Founder of ReNet , to explore how building the right systems can reduce churn, scale execution, and make founders truly replaceable. We unpack why niche focus is essential for SaaS success, how ReNet achieved strong retention through operational discipline, and the five foundational systems Scotty believes...

From multiple fails to a million dollar buyout. The 5 business philosophies with Scotty Schindler (ReNet) 09.11.2022

In this episode of SaaS Stories , Scotty Schindler, Founder of ReNet , shares how he built one of the leading CRM and workflow platforms for real estate agents, achieving churn rates as low as 1% per month through disciplined execution systems. We explore the power of niche focus, collaboration, and leveraging networks to scale sustainably, alongside the five business philosophies Scotty believes...

From corporate banking to a purpose driven Startup. SaaS Stories with David Davies of AgUnity 25.10.2022

In this episode of SaaS Stories , David Davies, Founder of AgUnity and creator of AgriUT , shares how he built a SaaS platform helping smallholder farmers break cycles of poverty through smartphones and digital token systems. We explore how mission-led technology can drive real economic impact, the challenges of building for underserved markets, and the execution discipline required to scale solut...

Disrupting Banking. The new Australian challenger bank with Founder, Will Banks, DayTek Capital 25.10.2022

In this episode of SaaS Stories , Will Banks from DayTek Capital shares how the company is building an Australian neobank offering alternative financial products tailored to customer needs. We explore the journey of creating fintech solutions in a highly regulated market, the execution discipline required to scale trust-driven platforms, and what it takes to innovate while aligning with evolving b...

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