Risk Never Sleeps Podcast

Healthcare revenue cycle work is about to look very different, and AI is driving the change. In this episode, Ben Beadle-Ryby, Co-Founder at AKASA, talks about how generative AI is transforming healthcare revenue cycle management. He explains that legacy, rules-based systems struggle with the complexity of clinical documentation, which can span dozens of records and thousands of words per patient...

What changes when mission-driven discipline meets healthcare’s complexity? In this episode, Blaine Hebert, Vice President and CISO at Onvida Health, discusses his transition from a 27-year career in the Marine Corps to leadership in healthcare cybersecurity. He contrasts the military’s structured, fast decision-making with healthcare’s slower, more complex, and politically nuanced environment. In...

What if the biggest benefit of AI in healthcare is simply giving physicians the ability to look patients in the eye again? In this episode, Chad Dodd, Vice President of Product Management at athenahealth, discusses how AI is being used to simplify healthcare workflows and humanize patient care. He explains how athenahealth’s AI-native platform integrates ambient listening, automated documentation,...

How should healthcare organizations think about cybersecurity when AI is changing the speed and shape of attacks? In this episode, Chip Witt, Principal Security Evangelist at Radware, discusses the evolving threat landscape around APIs, AI, bots, and application-layer attacks. Chip explains why traditional defenses built for human-speed attacks are no longer enough, especially as autonomous agents...

Technology in healthcare only matters when it improves patient care. In this episode, Dave Fox discusses his journey from the software startup world into healthcare technology and why he found his purpose at the intersection of medicine and innovation. He explains how remote patient monitoring and healthcare integration systems help connect critical bedside data with hospital infrastructure. Dave...

What if AI is finally creating the moment to renew the EHR? In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI is changing the pace, direction, and possibilities of healthcare technology. He shares how Greenway serves the independent ambulatory market, including thousands of providers across specialties, FQHCs, community health centers, and triba...

What happens when a single cyberattack disrupts prescriptions, patient care, reimbursements, and entire healthcare workflows across the country? In this episode, Greg Garcia, Executive Director of the Health Sector Coordinating Council Cybersecurity Working Group, explains how the healthcare industry is rethinking cyber resilience following the Change Healthcare attack, which exposed dangerous ope...

What happens when a hospital turns on thousands of AI licenses overnight before the security team is ready? In this episode, James Pham, CEO and Co-founder of Opsin, explains how healthcare organizations are rapidly adopting enterprise AI tools such as Microsoft Copilot, ChatGPT Enterprise, and Claude while struggling to manage the security risks they entail. James shares how AI can unintentionall...

What if one of the biggest cybersecurity risks in healthcare is sitting in plain sight? In this episode, Jim La Roe, CEO of Symphion, explains why printers and other IoT endpoints remain among healthcare’s most overlooked cybersecurity and operational risks. He shares that hospitals rely on these devices for critical workflows such as patient admissions, wristbanding, pharmacy labeling, and discha...

AI in rural healthcare is about balance: innovation vs. risk, automation vs. control, and doing more with less. In this episode, Jim Roeder, CIO and VP of IT at Lakewood Health System, discusses how rural healthcare systems are approaching AI adoption, with a strong emphasis on governance, security, and alignment with organizational values. He highlights the challenge of managing both new AI tools...

Technology adoption in healthcare doesn’t hinge on innovation; it hinges on trust. In this episode, Karie Ryan, Chief Nursing Officer at Artisight, explains why clinicians remain skeptical after years of short-lived IT initiatives and how proving ROI and workflow alignment is critical. She explores how AI and virtual care can reduce burnout, enhance decision-making, and improve both patient and nu...

Most hospitals celebrate 40% adoption of AI tools, but what if that’s actually failure? In this episode, Landon Ware, Strategic Growth Executive for Ambience Healthcare, explains how ambient AI is evolving from basic scribing into a comprehensive system that supports clinicians before, during, and after patient encounters. By combining accurate documentation with real-time coding, the technology h...

Healthcare needs patient-centered innovation that actually saves lives. In this episode, Michael Archuleta, Chief Information Officer with Mount San Rafael Hospital and Clinics, shares how he is leading digital transformation as CIO of Mt. San Rafael Hospital, with a strong focus on patient-centered innovation. He explains that AI is only valuable when it directly improves patient outcomes, highli...

What happens to patient care when the systems everyone depends on suddenly go dark? In this episode, Natalie Freels, clinician, researcher, and educator in hospital internal medicine at Mayo Clinic Florida, shares her work as a physician assistant in hospital internal medicine at Mayo Clinic, where she operates at the intersection of clinical care, technology, and healthcare resilience. Her work i...

Healthcare is entering an AI-powered future, but its security and resilience foundations may not be strong enough to support it. In this episode, Richard Staynings, Chief Security Strategist at Cylera, shares over 30 years of experience in healthcare cybersecurity, spanning roles in industry, academia, and advisory work focused on AI-driven security and risk assessment. He highlights that healthca...

What happens when demand for care outpaces the number of beds and the people available to staff them? In this episode, Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, explains how skilled nursing facilities (SNFs) face mounting pressure from rising patient acuity, workforce shortages, and limited bed capacity. She highlights how AI is being embedded into EHR systems to s...

Cybersecurity in healthcare is no longer about hacking systems; it’s about hacking trust. In this episode, Ryan Witt, Head of Healthcare Solutions at Proofpoint, discusses how healthcare cybersecurity is evolving toward protecting people rather than just systems, as attackers increasingly exploit trust through AI-driven social engineering. He explains Proofpoint’s approach to securing communicatio...

What does it take to lead cybersecurity well in healthcare when the stakes are operational, personal, and tied to patient safety? In this episode, Skip Sorrels, Field CTO and CISO at Claroty, reflects on the lessons that shaped his career across healthcare cybersecurity and leadership. He shares how early mistakes taught him never to underestimate threats, why preparation matters most when teams a...

What if the patients with the most data are the ones least able to protect it, or advocate for themselves? In this episode, Sri Bharadwaj, Chief Operating Officer and Chief Information Officer at Longevity Health Plans, explains how Longevity Health uses data analytics and AI to improve care for elderly patients in skilled nursing facilities. By tracking activities of daily living, his team identi...

What if the key to fixing healthcare innovation isn’t more technology, but better partnerships and smarter leadership models? In this episode, Stephanie Lahr, an internal medicine physician and healthcare executive, shares her journey from practicing internal medicine to health system leadership and now fractional executive work across healthcare technology companies. She explains how this model a...

What if your security platform could warn you about a cyberattack before it even happens? In this episode, Ty Greenhalgh, Healthcare Technology Strategist for Armis, explains how the company is evolving beyond medical device security by integrating AI-driven capabilities for early threat detection, code analysis, and automated remediation. Their platform can predict cyberattacks up to 30 days in a...

Healthcare has long accepted a false tradeoff: better security means worse clinician experience, but what if you could have both? In this episode, Dr. Sean Kelly, Chief Medical Officer and the SVP of Customer Healthcare Strategy at Imprivata, discusses the need to eliminate the tradeoff between cybersecurity and clinician experience by making secure behaviors the easiest option through passwordles...

What if fixing healthcare didn’t require replacing systems, but simply connecting them better? In this episode, Sam Meckey, President of WestCX, shares how his nearly 25-year healthcare career and unique background as a Navy pilot have shaped his leadership approach. He explains how WestCX combines messaging and voice technologies to orchestrate seamless, AI-powered communication across fragmented...

Most organizations aren’t failing because of too little data; they’re failing because they’re drowning in too much of it. In this episode, Roelf Kuitse, Director of Customer Success and Experience at Censinet, explains how his team helps organizations focus on the most critical risks rather than getting overwhelmed by excessive data, using curated tools and best practices. He highlights that recen...

Access to care is not just about coverage. It is also about whether someone can physically get to the appointment that could keep them healthy, stable, or alive. In this episode, Robbins Schrader, Co-Founder and CEO of SafeRide Health, discusses the overlooked but essential role transportation plays in healthcare access. He explains how SafeRide helps Medicare and Medicaid members get to appointme...