Infinx Healthcare
Revenue Cycle Optimized
Join us as we explore the latest challenges, developments and innovations in the healthcare revenue cycle space. Don't forget to subscribe to get alerted when a new episode is uploaded.
Be sure to visit the podcast's website and support the creator: www.infinx.com
Author
Infinx Healthcare
Category
Podcast website
Latest episode
Oct 7, 2026
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Episodes
Automated Root Cause Analysis in AI Powered Denials Management 27.01.2025 22:08
Explore how AI and automation enhance denials management with insights from Bimal Sahoo, Principal Product Manager, and Kristeen Coronado, Chief Operating Officer. Learn how root cause analysis and data-driven strategies can transform RCM processes.
Building a Strong Foundation in Soft Collections & Patient Services 23.01.2025 19:38
In this episode of RCM Insights , Stuart Newsome leads an engaging discussion with Ramesh Reddy, AVP of Client Services, and Kirtan Chittoor, Vice President at Infinx. They explore how to effectively manage soft collections and patient services, providing actionable strategies for setup, operations, and compliance.
RCMinutes: AI Agents Transforming Revenue Cycle Management 22.01.2025 3:41
AI agents are reshaping healthcare revenue cycle management by automating tasks like eligibility verification, prior authorizations, and denial management. Learn how these tools enhance efficiency, reduce costs, and evolve into an essential part of our everyday lives.
Seamless Outsourcing: Mastering Onboarding, Implementation & Resource Reallocation 21.01.2025 31:34
Discover strategies for smooth outsourcing transitions with Bo Bowman and Christina Harkins. Learn how to master onboarding, implementation, and resource reallocation to maintain efficiency and drive success. Brought to you by www.infinx.com
The Future of Document Capture with AI and LLMs 20.01.2025 19:32
Dive into the transformative power of AI and Large Language Models (LLMs) in document capture and automation. Listen to Charu Nevatia, Director of Product, Automation, as she explores innovative approaches to tackling referral management and prior authorization challenges in healthcare.
Solid Insights for Simplifying Medication Authorizations 16.01.2025 19:01
In this episode of Revenue Cycle Optimized , Jennifer Glockzin, Senior Manager of Patient Access, demystifies the complex world of medication authorizations. Learn about the two primary types of medication prior authorizations, the role of pharmacy benefit managers (PBMs), and how tools like CoverMyMeds streamline the process.
Re-Verification Challenges: How Automation Keeps RCM Moving 15.01.2025 3:45
In this RCMinutes snippet, Charulata Nevatia, Director of Product, Automation at Infinx Healthcare, shares how automation mitigates the year-end surge in re-verifications. Learn how leveraging bots and integrations streamlines eligibility checks, saving time and reducing seasonal staffing challenges.
Precision RCM: Modular AI Strategies, Automation, and Smarter Denial Management 13.01.2025 19:53
Stuart Newsome interviews Navaneeth Nair, Chief Product Officer, on how modular RCM strategies, centralized claims management, and denial analytics can transform operational efficiency without requiring a complete system overhaul. Tune in to explore actionable insights on improving automation ROI, attracting tech-savvy talent, and uncovering hidden inefficiencies in the revenue cycle.
Boosting Efficiency with Automation in RCM 09.01.2025 13:49
In this episode of RCM Insights , Charu Nevatia, Director of Product Automation at Infinx, discusses how RPAs can streamline repetitive tasks and enhance operational efficiency. Learn how automation solutions can reduce costs, improve scalability, and deliver measurable ROI in healthcare revenue cycle management.
What Is Revenue Integrity and Why It Matters 08.01.2025 3:55
Revenue integrity is more than just a buzzword—it’s the foundation of a transparent and collaborative revenue cycle. In this episode, we break down what revenue integrity means, why it’s essential for financial and operational health, and how organizations can align their processes to prevent revenue leakage and ensure compliance.
Streamlining Insurance Verification and Prior Authorization in PT/OT Practices 06.01.2025 19:35
In this pre-recorded session, Infinx experts Lora Pada, Prachi Sharma, and Nishant Kakkar discuss the operational challenges PT/OT and orthopedic practices face with insurance verification and prior authorization. Learn how automation and AI are transforming workflows to drive efficiencies and improve practice performance.
Deep Dive: Managing Prior Auth Work Queues with AI and Automation 02.01.2025 16:26
In this follow-up to How Infinx Uses AI and Automation to Streamline Prior Authorization Workflows , Yagna Velu dives deeper into the practical aspects of managing work queues, tracking case updates, and ensuring accuracy with features like activity logs and escalation tools. Be sure to check out the previous episode for foundational context before exploring this hands-on look at optimizing prior...
Reducing Costs in Revenue Cycle Management with Automation Solutions 01.01.2025 4:51
Explore how automation can transform revenue cycle processes by eliminating manual inefficiencies, reducing costs, and improving cash flow. Discover targeted solutions that streamline tasks like prior authorization, eligibility verification, and claims management to optimize operational performance.
Mastering the Mid-Revenue Cycle: Strategies for Sustainable Success 30.12.2024 11:17
Join Jason Adams, President of Ni2 Health, as he explores the vital role of the mid-revenue cycle in hospital operations. From optimizing clinical documentation to charge capture, Jason shares actionable insights and real-world success stories that drive financial sustainability.
Operational Expertise Meets Client Needs in RCM 26.12.2024 13:51
Hear from Christina Harkins, Senior Revenue Cycle Manager at Infinx Healthcare, as she discusses the balance between operational expertise and client needs for successful RCM outcomes. Christina shares how flexibility, collaboration, and understanding client goals are key to delivering value and driving results in revenue cycle management. Brought to you by www.infinx.com
RCM Outsourcing Done Right Part 1: Why It Works and How It Pays Off 24.12.2024 32:49
Learn how to transform fears into confidence when it comes to outsourcing your revenue cycle management. Hear about misconceptions, success stories, and actionable strategies for maintaining control and achieving measurable results. Brought to you by www.infinx.com
Clarifying Key RCM Metrics 23.12.2024 3:35
Explore the critical differences between First Pass Claim Rate and Claim Denial Rate to understand their distinct roles in revenue cycle management. This episode will clarify how each metric, among others, contributes to the overall health of your billing processes and how they interrelate to optimize financial outcomes. Brought to you by www.infinx.com
How Infinx Uses AI and Automation to Streamline Prior Authorization Workflows 19.12.2024 16:49
In this pre-recorded session, Yagna Velu dives into how Infinx leverages AI and automation to streamline prior authorization workflows. Learn about the role of system, user-defined, and audit work queues in enhancing efficiency and reducing manual intervention for processing cases. This is just the first part of his Buyer Enablement session. We can get another episode of that session in the comin...
Elevate Your RCM with AI Driven Denial Prevention 18.12.2024 3:37
Explore how AI is transforming RCM by addressing the root causes of claim denials. Learn how proactive denial prevention can reduce rework costs, improve operational efficiency, and uphold revenue integrity for a more effective RCM strategy.
How AAOE’s CEO Addy Kujawa Is Bridging The Gaps In Orthopedic Practice Management 17.12.2024 37:21
Learn about AAOE’s 2025 initiatives, including virtual education and peer networking, to address orthopedic practice challenges. Explore strategies for using vendor partnerships and building community to improve operations and support practice goals. Brought to you by www.infinx.com
Improving Cancer Care with Automation: Insights from Florida Cancer Specialists 16.12.2024 14:39
Join Autumn Maloney, Director of Patient Financial Services at Florida Cancer Specialists & Research Institute, as she shares how eligibility and benefits automation has transformed their approach to prior authorizations and denials management. Learn how simplifying processes can reduce bad debt and enhance patient financial experience in the oncology space in oncology care.
RCM Breakthroughs with Automation in Prior Authorization 12.12.2024 14:53
This episode of the RCM Insights series dives deep into the role of automation in streamlining prior authorization processes. Explore how advanced technologies like APIs, RPA, and machine learning transform efficiency, reduce errors, and improve turnaround times, with insights on real-world applications and future innovations in revenue cycle management. Brought to you by www.infinx.com
AI in Harmony: Orchestrating the Future of Revenue Cycle Management 11.12.2024 5:23
Explore how Artificial Intelligence acts as a symphony within Revenue Cycle Management, with automation, cognitive AI, and generative capabilities each playing a distinct role. Learn how Infinx provides the framework to harmonize these technologies, augmenting human workflows for a seamless and efficient revenue cycle. Brought to you by www.infinx.com
How South Shore Orthopedics Made Prior Authorizations Easier 10.12.2024 34:21
Recognize the downsides of manual prior authorization processes and how they affect both staff and operations. Explore how greater visibility into data helps South Shore Orthopedics make smarter decisions, spot trends, and keep everything running smoothly. Brought to you by www.infinx.com
Faster Cash Flow, Smarter Workflows with Claim Status Automation 09.12.2024 18:18
Discover how AI-driven automation is revolutionizing claims status management, saving time, reducing costs, and boosting productivity. Learn how Infinx’s innovative technology streamlines workflows, resolves denials faster, and delivers measurable improvements to your revenue cycle. Brought to you by www.infinx.com
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