Revenue Cycle Optimized

Revenue integrity is more than just a buzzword—it’s the foundation of a transparent and collaborative revenue cycle. In this episode, we break down what revenue integrity means, why it’s essential for financial and operational health, and how organizations can align their processes to prevent revenue leakage and ensure compliance.

In this pre-recorded session, Infinx experts Lora Pada, Prachi Sharma, and Nishant Kakkar discuss the operational challenges PT/OT and orthopedic practices face with insurance verification and prior authorization. Learn how automation and AI are transforming workflows to drive efficiencies and improve practice performance.

In this follow-up to How Infinx Uses AI and Automation to Streamline Prior Authorization Workflows , Yagna Velu dives deeper into the practical aspects of managing work queues, tracking case updates, and ensuring accuracy with features like activity logs and escalation tools. Be sure to check out the previous episode for foundational context before exploring this hands-on look at optimizing prior...

Explore how automation can transform revenue cycle processes by eliminating manual inefficiencies, reducing costs, and improving cash flow. Discover targeted solutions that streamline tasks like prior authorization, eligibility verification, and claims management to optimize operational performance.

Join Jason Adams, President of Ni2 Health, as he explores the vital role of the mid-revenue cycle in hospital operations. From optimizing clinical documentation to charge capture, Jason shares actionable insights and real-world success stories that drive financial sustainability.

Hear from Christina Harkins, Senior Revenue Cycle Manager at Infinx Healthcare, as she discusses the balance between operational expertise and client needs for successful RCM outcomes. Christina shares how flexibility, collaboration, and understanding client goals are key to delivering value and driving results in revenue cycle management. Brought to you by www.infinx.com

Learn how to transform fears into confidence when it comes to outsourcing your revenue cycle management. Hear about misconceptions, success stories, and actionable strategies for maintaining control and achieving measurable results. Brought to you by www.infinx.com

Explore the critical differences between First Pass Claim Rate and Claim Denial Rate to understand their distinct roles in revenue cycle management. This episode will clarify how each metric, among others, contributes to the overall health of your billing processes and how they interrelate to optimize financial outcomes. Brought to you by www.infinx.com

In this pre-recorded session, Yagna Velu dives into how Infinx leverages AI and automation to streamline prior authorization workflows. Learn about the role of system, user-defined, and audit work queues in enhancing efficiency and reducing manual intervention for processing cases. This is just the first part of his Buyer Enablement session.  We can get another episode of that session in the comin...

Explore how AI is transforming RCM by addressing the root causes of claim denials. Learn how proactive denial prevention can reduce rework costs, improve operational efficiency, and uphold revenue integrity for a more effective RCM strategy.

Learn about AAOE’s 2025 initiatives, including virtual education and peer networking, to address orthopedic practice challenges. Explore strategies for using vendor partnerships and building community to improve operations and support practice goals. Brought to you by www.infinx.com

Join Autumn Maloney, Director of Patient Financial Services at Florida Cancer Specialists & Research Institute, as she shares how eligibility and benefits automation has transformed their approach to prior authorizations and denials management. Learn how simplifying processes can reduce bad debt and enhance patient financial experience in the oncology space in oncology care.

This episode of the RCM Insights series dives deep into the role of automation in streamlining prior authorization processes. Explore how advanced technologies like APIs, RPA, and machine learning transform efficiency, reduce errors, and improve turnaround times, with insights on real-world applications and future innovations in revenue cycle management. Brought to you by www.infinx.com

Explore how Artificial Intelligence acts as a symphony within Revenue Cycle Management, with automation, cognitive AI, and generative capabilities each playing a distinct role. Learn how Infinx provides the framework to harmonize these technologies, augmenting human workflows for a seamless and efficient revenue cycle. Brought to you by www.infinx.com

Recognize the downsides of manual prior authorization processes and how they affect both staff and operations. Explore how greater visibility into data helps South Shore Orthopedics make smarter decisions, spot trends, and keep everything running smoothly. Brought to you by www.infinx.com

Discover how AI-driven automation is revolutionizing claims status management, saving time, reducing costs, and boosting productivity. Learn how Infinx’s innovative technology streamlines workflows, resolves denials faster, and delivers measurable improvements to your revenue cycle. Brought to you by www.infinx.com

In this episode of Revenue Cycle Optimized , Danelle Newman, Manager of Patient Access at OSS Health, shares her journey in overcoming challenges in patient access management. Learn how strategic partnerships, like the one with Infinx, helped streamline authorization workflows, manage staffing shortages, and ensure exceptional patient care. Danelle provides actionable insights and a firsthand pers...

Administrative staffing shortages are straining healthcare providers, especially in critical tasks like insurance verification and prior authorizations. In this episode, we explore how AI-driven solutions from Infinx are helping providers streamline workflows, maintain efficiency, and focus on delivering exceptional patient care despite limited resources.

In this episode of Revenue Cycle Optimized, Aakarsh Sethi, Senior Product Manager at Infinx, delves into the game-changing advances in Intelligent Payor Mapping automation. Learn how this innovation reduces onboarding times, enhances accuracy, and expands automation capabilities, ultimately transforming the way prior authorizations are processed. Tune in for a glimpse into the future of healthcare...

Discover what AI can and can’t do for your revenue cycle with insights from a data expert, Natalia Arzeno-Gonzalez, Infinx Chief Data Scientist. Learn to evaluate vendor claims, prioritize data quality, and make smarter decisions about AI in healthcare billing. Brought to you by www.infinx.com

Explore the latest findings from KLAS Research, including how healthcare providers have identified RCM as a top IT and outsourcing priority for 2025. Get tips on prioritizing technology investments that align with priorities and ROI expectations. Brought to you by www.infinx.com

Uncover key missteps practices make in RAC audit responses and learn strategies to avoid compliance pitfalls that lead to recoupments. Learn practical tips to submit accurate, complete documentation that meets payer expectations and minimizes audit risks with Julie Graham, Infinx Senior Coding Manager, and Kristeen Coronado, Infinx Chief Operating Officer, ERS Division. Brought to you by www.infin...

Learn about the major pain points caused by manual document capture in healthcare, including inefficiencies, errors, and high operational costs. Learn how AI and automation can transform these processes, delivering faster results and cost savings with Charulata Nevatia, Infinx Director of Product, Automation. Brought to you by www.infinx.com

Learn about the challenges that hospitals face in keeping up with CMS’s evolving price transparency regulations with Alex Muckenthaler. 

Learn how to cut down radiology administrative tasks while ensuring full reimbursements by automating patient access and prior authorization workflows. Maximize revenue and streamline billing with actionable strategies designed to reduce denials and boost operational efficiency with Stephanie Cheng, Infinx Senior Customer Success Manager. Brought to you by www.infinx.com