RETHINK RETAIL

On this episode of Rethink Retail, host Alex Baker chats with Robert Pratley from Dormeo UK, live from the Retail Technology Show! Rob, Dormeo UK Digital Manager, shares his journey into digital strategy, diving into paid social, paid search, and affiliate marketing. Discover how Dormeo is revolutionizing the customer experience, challenging traditional mattress sales, and leveraging data to meet...

Smarter Stores. Empowered Associates. Data-Driven Retail. In this episode of the RETHINK Retail Podcast, host and top retail expert Matthew Adam Smith sits down with Jim Norred, Chief Commercial Officer at VusionGroup, to explore how connected retail is transforming from buzzword to bottom-line strategy. You’ll hear: 🛒 What Retail Media 2.0 looks like—right in the aisle 📶 How EdgeSense and BLE t...

In this episode of RETHINK Retail, host Andrew Bubsy speak to, Steve Hewitt, former CEO of Gymshark, breaks down the transformative years that helped Gymshark achieve unicorn status. Through a blend of people-first leadership and strategic clarity, Steve shares how the brand scaled without losing sight of its purpose. ⏱ Timestamps: [02:00] Why ego kills culture and humility builds momentum [06:00]...

In this Global Retail Leaders episode, host Linda Johansen-James speaks with, Jermain Gil, COO at Good Ranchers, shares how a mission-driven meat subscription business is bringing integrity back to the dinner table. From humble pop-up shop beginnings to launching one of the cleanest chicken nuggets on the market, Jermaine reveals how deep customer understanding, bold experimentation, and a 100% Am...

What does it take to launch a clean beauty brand and lead with purpose through every challenge? For Lynn Powers, it started with a bold career pivot and a vision for healthier hair—and a healthier planet. On this episode of the RETHINK Retail Podcast, retail expert Bryan Amaral chats with Lynn Power, CEO and Co-founder of Masami, about her journey from corporate advertising to clean beauty entrepr...

In this episode of the RETHINK Retail Podcast, we explore the evolving landscape of self-checkout (SCO) in grocery with two industry leaders: Arvin Jawa, VP of Global Retail Strategy & Marketing at Diebold Nixdorf, and Girijesh Agarwal, Chief Strategy Officer at Incisiv. Hosted by RETHINK Retail Top Retail Expert April Sabral, the conversation dives into exclusive findings from the study "Deliveri...

Retail is moving faster than ever. How do brands—and the conferences that serve them—keep up? In this episode of Global Retail Leaders, Julia Hare talks with Sonal Gandhi from The Lead about how the conference is evolving beyond D2C into omnichannel, cultural relevance, and actionable AI strategies. ⏱ Timestamps: [00:00] Welcome to RETHINK Retail [01:00] The evolution of The Lead since 2018 [04:20...

On this episode of Rethink Retail, host Matt Muller sits down with John Beasley of Home Delivery World and Leena Nunez of the Last Mile Retail Awards to explore the future of last mile innovation 🚀 From delivery robots to drones, they discuss how technology is reshaping the final leg of the retail journey. Home Delivery World brings together logistics leaders and tech innovators, while the Last M...

Host: Natalie Berg, Retail Analyst & Founder, NBK Retail (Top Retail Expert) Guests: Darrell Maton, Senior Director of Retail Services Solutions at Diebold Nixdorf Alan Burt, Senior Manager | Retail Technology Lead at RBR Data Services Join Darrell and Alan as they discuss the impact of staff empowerment on retail success. From IT self-service to improving store efficiency, this episode uncovers h...

In our latest episode, we catch up with Lena Moriarty live from eTail Palm Springs to uncover what’s in store for this year’s event and beyond. From launching a new brand identity—Power Your Growth—to debuting their first-ever AI Summit, Lena shares how eTail is moving from just conversation to implementation. Next stop? eTail London 🇬🇧 — and the conversation’s just getting started. 🎧 Listen in t...

In this RETHINK Retail episode, host Aliyah Flowers sits down with Madison Lee, CEO of Nēmah, to explore how this fast-growing perinatal skincare brand is redefining beauty, trust, and community for modern mothers. 🔹 Key Topics & Timestamps [00:52] The meaning behind “Nēmah” and its deeply personal origin [01:47] Building a brand for one of life’s most emotional journeys [03:35] The power of mini...

In this RETHINK Retail episode, host Shannon Flanagan chats with Kristen Elmer, VP of D2C Sales at Bark, about how the brand behind BarkBox uses data, personalization, and lifestyle-driven merchandising to keep tails wagging. 🔹 Key Topics & Timestamps [01:00] Kristen’s 7-year journey at Bark [03:00] Shopify migration: Enhancing customer experience [06:00] Personalization through data: breed, toy...

In this RETHINK Retail episode, Kait Stevens speaks with Ashley Newman, Director of Marketing & Communications at Zippy Paws, about how the brand has navigated its rebrand, fostered a deep connection with customers, and created meaningful in-person experiences that drive loyalty. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [02:10] Meet Ashley Newman, Director of Marketing & Communications...

AI is no longer a “nice to have” — it’s a business imperative. In this episode of the RETHINK Retail Podcast, we’re joined by PwC’s Alison Furman and Remzi Ural to explore how AI is transforming customer experience, operations, and revenue growth in retail. From strategy shifts to scaling adoption, learn what retailers need to succeed in 2025 and beyond. 🎙️ Hosted by Carol Spieckerman, President,...

In this Global Retail Leaders episode, Fritz Finlay chats with Andrei Rebrov, CEO of Scentbird, about how the fragrance subscription service is making it easier to try new scents while building an omnichannel brand. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:25] Meet Andre at Sandberg, CEO of Scentbird [04:15] The beginnings of Scentbird and its fragrance subscription model [08:30] H...

A RETHINK Retail episode in collaboration with Cognizant Retailers face increasing pressure from labor shortages, supply chain complexity, and evolving customer expectations. So what’s the key to staying competitive? Smarter operations. In this episode, we team up with Cognizant to explore how operational transformation drives bottom-line success. Experts Scott TumSuden and Karthik Chandrasekar (C...

In this episode of the RETHINK Retail podcast, host Richard Kestenbaum, Partner at Triangle Capital and Forbes contributor, sits down with Alicia Littleton, Director of E-commerce at Gerber Children’s Wear, to explore how technology, AI, and personalization are transforming the retail experience—especially for today’s digital-native parents. ⏱ Timestamps: [00:00] Introduction: Meet Richard and Ali...

Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds sh...

🎧 Therapy: Retail @SHOPTALK 2025 | Powered by Retail Cloud Alliance In this episode, we bring you exclusive insights from SHOPTALK 2025 with retail industry leaders: ✅ Melissa Minkow, Global Director of Retail Strategy at CI&T ✅ Linda Johansen, Founder/CEO at International Retail Group ✅ Hitha Herzog, Chief Retail Analyst at H Squared Research ✅ Joshua Rockoff, Senior Executive at Anbaxis LLC...

Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at K...

Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies. In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail. 🔹 Key Topics & Timestamps: [00:00] Introduc...

How do you scale a retail brand without losing the personal touch? On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact. 🔹 The secret to Evereve’s loyal customer base 🔹 How stylists create real connections with...

How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation,...

Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible. In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail. 🔹 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail – A Global...

Can sustainability drive profitability and long-term growth? Norrøna proves that it can. In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail. 💡 Key Takeaways: ✔️ How Norrøna bui...