RETHINK RETAIL

Nick Harbaugh talks with Shira Libhaber of Marcella, one of America’s fastest-growing fashion brands. Shira dives into how the company combines timeless design, global expansion, and next-gen tech to create a scalable yet purpose-driven model. 📍 Timestamps: (0:30) Shira joins live from ShopTalk Europe (1:02) Marcella’s backstory: from Etsy to high-growth brand (2:02) Tackling innovation as retail...

Rethink Retail brings together two powerhouses shaping the future of commerce: 🔹 Matt Redwood, VP Retail Technology Solutions at Diebold Nixdorf 🔹 John Harmon, Managing Director, Technology Research at Coresight Research They explore: - Why the point-of-sale (POS) is becoming the retail OS - How AI and automation are driving measurable ROI - What Gen Z expects from the in-store experience - Why...

Renee Hartmann chats with Jean-Sébastien Crevier, VP of Sales and Marketing at WeCook, live from Shoptalk Europe in Barcelona. Jean-Sébastien shares how WeCook is scaling Canada’s ready-to-eat meal space through data-first strategies, predictive churn models, and a no-gimmick approach to loyalty. Learn how his team balances growth with profitability, what really works in paid vs. organic social, a...

On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain. In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments. 🧠 Topics covered: - Automating product data enrichment using AI -...

Live from the LEAD Summit, Sandy Hernandez sits down with Sarah Angelmar, Executive Director of Customer Experience at Clarins Group, the brand that helped define “clean beauty” before it was a trend. From their AI chatbot "Cara" to the emotional science behind loyalty, Sarah reveals how Clarins blends 71 years of family heritage with bold CX innovation. Timestamps [02:00] – Clarins’ roots: From p...

What does it take to bring authentic Korean traditional food to a global audience through e-commerce? David Polinchock chats with Ryan Kim, founder of Kim'C Market, a Korean food import business, to explore how personal experience sparked a mission to deliver healthier, artisanal products directly from Korean farmers. ⏱ Timestamps: [00:00] Ryan’s personal story: loss and health awakening [02:30] S...

Rethink Retail, was live at The Lead 2025 in NYC with our host Liza Amlani and Dr. Alisa Brady, founder of Sweetums, a fast-growing beauty and sexual wellness brand blending intimacy, scent, and science. A clinical psychologist turned entrepreneur, Dr. Brady shares how customer data, cognitive research, and product innovation are driving Sweetums’ retail expansion. From flavored intimate wipes to...

Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies In this episode, we’re diving deep into how retailers are transforming fulfillment with the power of cloud technology. Brandon Rael (Kyndryl), Prateek Trivedi (Cognizant), and Shannon Kirk Nakamoto (Icertis) join us to unpack fulfillment strategies that deliver speed, agility, and customer satisfaction in an increasingly...

What’s the secret to transforming traditional hospital wear into stylish, comfortable, and empowering apparel? Host Robin Barrett Wilson sits down with Chaitenya Razdan, Founder of Care + Wear, to uncover how this visionary brand is changing the face of healthcare uniforms. Discover their mission to blend fashion with function, elevate caregiver morale, and push the boundaries of medical apparel d...

On this episode of Rethink Retail, host Marie Driscoll sits down with Shunda Lynch, luxury retail expert with extensive experience at Bloomingdale´s. Shunda shares her unexpected journey into luxury retail, from studying fashion design to building a loyal clientele through passion and deep relationship-building. Hear how her love for classic and innovative luxury brands shaped her approach in a co...

Welcome to Rethink Retail, the podcast where we uncover the stories and strategies behind some of the world’s most successful brands. From retail giants to ecommerce disruptors, we reveal the secrets of their success and share key insights to drive true retail transformation. Shannon Flanagan chats with Jessica Rosario-Calcano, VP of Merchandising at Perry Ellis International. Jessica shares her u...

What sets great brands apart in the age of AI? Maria Carlton, former Under Armour Operations Executive and retail strategist, joins host Allan Malcomson live from The Lead Summit in New York. With 20+ years in the industry, Maria shares lessons on agility, authenticity, and leadership, from driving predictive analytics to embracing sustainability and mentoring future talent. ⏱️ Highlights: [01:00]...

In this episode of Rethink Retail, host Rebekah Kondrat speaks with Victoria Katsarou, VP of Global Retail at Estée Lauder Companies, live from The Lead. Victoria unpacks how Estée Lauder blends luxury, innovation, and humanity to shape the future of beauty retail. From building agile teams to staying laser-focused on the consumer experience, her people-first philosophy drives transformation at sc...

In this episode of Rethink Retail, host Sharon Yourell sits down with Dr. Michael Schulte from Diebold Nixdorf and Reghu Kutikat from Lulu Group to explore how strategic partnerships and advanced retail tech are transforming in-store experiences. From smart checkouts to data-driven loyalty, discover how retailers are using personalization, automation, and AI to future-proof their businesses and de...

The Future of Commerce & Community with David Polinchock & Richard Honiball Welcome to Rethink Retail, the podcast where we uncover the stories and strategies behind some of the most successful retail markets worldwide. From traditional giants to e-commerce disruptors, we explore the secrets behind their success and deliver insights to transform the real retail experience. In this episode, David P...

In this podcast, top industry experts share how retailers can unify their in-store technologies to drive growth and improve customer experience. Featuring: 👤 Martin Bailie (MWB Advisory) 👤 Brian Kilcourse (RSR Research) 👤 Carl Boutet (Studio Rx) 👤 Pauline Monin (VusionGroup) Topics include: ✅ Connecting digital shelf solutions, IoT, and analytics ✅ Overcoming siloed systems ✅ Using real-tim...

The Cyber Edge: Retail Security in an AI-Powered World by

In this episode of Rethink Retail, recorded live from Shoptalk Europe in Barcelona, Nick Harbaugh sits down with Julia Xu, CEO and Founder of not one, but two trailblazing companies: Wayo, an AI-powered product sourcing platform, and Multitasky, a bold lifestyle brand making waves in traditional retail. 🎙 Julia shares: - Her journey from Alibaba executive to serial entrepreneur - How Wayo is using...

On this episode of Rethink Retail, host April Sabral takes us into the heart of retail innovation with special guest Paula Angelucci. Broadcasting live from New York City, April and Paula dive deep into the evolving role of AI in brick-and-mortar stores. Paula brings her rich background working with Macy’s, Victoria’s Secret, and Burlington Stores, sharing how AI is not replacing, but empowering s...

In this episode, Rethink Retail host Corin Dennison speaks with Christoph Annemuller (Diebold Nixdorf) and David Naumann (Verizon) about how AI, computer vision, and edge computing are transforming loss prevention. They explore how AI can spot mis-scans, recognize products in real time, and improve the self-checkout experience, while reducing theft and operational strain. You’ll learn: - Why 1/3 o...

What does it take to scale a specialty brand from a handful of boutiques to thousands of retail doors worldwide? Bellamy Grindl chats with Vanessa Urenda, co-founder of ADA Collectiojn, shares her journey navigating distribution, building curated assortments, and partnering with the right retailers to grow successfully. Discover the strategy, execution, and market insights that make it happen. ⏱ T...

What does it take to lead a legacy brand into the digital future? Flick Collingwood chats with Nuno Miller, Digital COO at N Brown Group, to explore the company’s bold transformation from mail-order giant to modern e-commerce player. Hear how N Brown is reshaping its culture, breaking down silos, and placing customer-centricity at the heart of its operations. ⏱ Timestamps: [00:00] N Brown’s legacy...

In this episode, Marc Scanlan chats with Maryia Zotorovich (Intel) and Christian Weber (Diebold Nixdorf) about the tech transforming retail. From AI-powered checkouts to energy-efficient hardware and modular POS, learn how innovation is meeting real-world retail needs. 🎙️ Discover how edge computing, AI workloads like item and age recognition, and sustainability innovations are reshaping the in-st...

On this episode of Rethink Retail, host Melissa Moore chats with Liliana Scyz, Wholesale Manager at Valentino, live from the Retail Technology Show! Liliana shares her incredible 20-year journey in retail, from Harrods to iconic luxury brands. Discover how a pivotal moment led her to Oxford Said Business School, transforming her view on leadership and the power of teamwork. We explore the essence...

Mobility, The Future of Retail Flexibility with Diebold Nixdorf + Zebra Technologies In this episode, host Ronald Margulis is joined by Łukasz Wojtasik at Diebold Nixdorf and Drew Ehlers at Zebra to explore the evolving role of mobility in modern retail. From self-scanning to omnichannel orchestration, discover how mobile-first strategies are transforming store operations, empowering associates, a...